Optimum outages and service status in Plainview, New York
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Full Outage Map
- Optimum generated 0 outage signals in the last 24 hours around Plainview, including 0 direct reports.
Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming.
Problems in the last 24 hours in Plainview, New York
The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Plainview, New York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optimum. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Plainview, New York
The most recent Optimum outage reports came from the following cities: Westbury.
| City | Problem Type | Report Time |
|---|---|---|
 Westbury
|
TV | 1 month ago |
|
Hicksville
|
Phone | 2 months ago |
|
Farmingdale
|
3 months ago |
Community Discussion
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Optimum Issues Reports Near Plainview, New York
Latest outage, problems and issue reports in Plainview and nearby locations:
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Ian (@ianwich) reported from Dix Hills, New York@OptimumHelp I’m trying to register a new modem. During online registering, I’m forced to select the modem I’m replacing but no options are provided. Without options, I can’t swap it. There aren’t any agents answering the help line. I need help or another internet provider.
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Brian Durando (@BklynB16) reported from Massapequa, New York@optimum your WiFi sucks,y do I constantly have problems connecting #terrible
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Jasdeep Sandhu (@JustJas28) reported from East Meadow, New York"Optimum such trash i have a callback call placed from 2 days ago & have not heard back they said they wud call be in 45mins" My poor cousin struggling with @optimum , smh...2 days and still no call back? What is happening @OptimumHelp A little wind and you blow away??
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Jennifer Scamell (@JenniferScamell) reported from Oyster Bay, New York@OptimumHelp Day 6... No internet no cable no phone. How many more days before this problem is addressed? #Optimumoutage
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Eric Zwerling (@ezwerlin) reported from Woodbury, New YorkWhat a disgrace Optimum cable is. We had a technician come to our house, he could not figure out a problem so he just left and told us he will be back. Never came back. Called and waited on hold for an hour. Finally tech figured something out after hours Bad. @optimum @AlticeUSA
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Kaydi Pelletier (@kaydi_pelletier) reported from North Lindenhurst, New Yorkoh and I did pay a bill bc Optimum shut off my service after billing me incorrectly so that was fun/productive
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Greg Waldman (@libuckeye) reported from Jericho, New York@optimum you have horrible service. Your service rep left my house a mess. Never came back when after leaving to pick something up. Your call center never called back. This is an embarrassment.
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Aquaman363 (@aquaman363) reported from Bethpage, New York@News12LI you should do a story on the terrible service @optimum and @AlticeUSA provide their customers. 45 min wait at 1 of only 2 stores that they have open for all of Nassau CO. Meanwhile your reporter STONE got preferential treatment while other slaves to cable waiting.
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Outwitting Life (@lrederscheid) reported from Plainedge, New York@OptimumHelp Can someone help me figure out how to change channels? We are stuck on Channel 12. I changed remote batteries already. The mute and volume buttons are working fine.
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Paul “Rabies” Santoro (@RabiesEntertain) reported from Massapequa Park, New YorkFinally cancelling @optimum , can’t wait to switch over to @verizonfios. #OptimumOnline is the worst company I’ve ever interacted with. I’m getting over charged for a service I don’t receive and they refused to help me at all. Plus fios is $5 less than I pay now Seeee ya! 👋
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Long Island Fisherman (@LongFisherman) reported from Huntington Station, New York@Ashleyyyy89 @AlticeUSA @OptimumHelp Services are mediocre. Customer service is 10 times worse.
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Ian (@ianwich) reported from Dix Hills, New York@catefaceless @OptimumHelp The Allie service is useless.
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Paul “Rabies” Santoro (@RabiesEntertain) reported from East Meadow, New York@OptimumHelp Yeah I’m sure, I’ve called you guys 4x and literally told by the customer support team to basically go F Myself!
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colleen (@coli_white) reported from Farmingdale, New York@_taylorquinn @optimum having the same problem wtf
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Mirro (@RichMirro) reported from Levittown, New York@OptimumHelp I have been on hold for technical support for 2 hrs the help online chat no answer . I need this for work. If I don’t work I can’t pay you. Which you will turn off service . So could someone answer the phone or do something please #worstcustomerservice
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Barri (@BBrown8608) reported from East Meadow, New York@OptimumHelp when calling to report outage there is no one to speak with. I have power but no optimum service at all. East Meadow NY
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Andrea D'Sa (@dre_dsa) reported from North Bellmore, New York@optimum doesn’t care and that’s the tea. The customer service is over seas and isn’t used to providing good service. You have neglected to help my family during this time and my sister was unable to use the WiFi during her AP tests.
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Jennifer Scamell (@JenniferScamell) reported from Oyster Bay, New York@OptimumHelp service is still out in Oyster Bay, NY and customer service is unresponsive. When we the service be restored?
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Aquaman363 (@aquaman363) reported from Bethpage, New York@OptimumHelp your customer service is terrible. 45 minute wait at your “store”. No seating. This “store” 45 min from my home. 2 stores serving all of Nassau CO. Horrendous! @News12LI your reporter Stone here getting preferential treatment while other slaves to cable wait.
Optimum Issues Reports
Latest outage, problems and issue reports in social media:
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ecr.socialmedia (@ecr_socialmedia) reported.@optimum no longer has the @MLBNetwork, @MLB? Do you people think that customers are going to continue with your service at all now that we have to have 5+ paid steaming services for one sport?
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rMetsBack? (@yMets00) reported@OptimumHelp Classic copy & paste robot response. No help. Shocker @optimum in what universe is this fair? I buy a package which includes @MLBNetwork. YOU TOOK IT AWAY and I still pay the same price. I know I'm just a number on your books, but you could pretend to care about customers ?
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tennis.sushi.CA.NY.JPN (@eric_newyork) reported@OptimumHelp @optimum @AlticeUSA #optimum this is the worst company filled with liars. I was promised a 3 year monthly amount guaranteed by the retention center. I just got a bill that was $175 more than I’m supposed to pay. And terrible customer service
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FV (@51566f) reported@optimum what is the status of the outage in Monmouth county? No outage reported on the outage map but it’s been almost 12 hours. Can’t wait to switch providers in a few months.
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jody schwartz (@JodysJody) reported@OptimumHelp @optimum You’re never any help
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Joe Tattoo (@Tatt2Connection) reported@OptimumHelp @optimum Thank you. So simply cancel my account as stated. Spent far too much time on this matter.
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Sean Kelly (@SeanOfKelly) reported@optimum So when are you going to stop messing around and bring back @MLBNetwork ? My bill hasn’t gone down 1 cent. I think you owe us a 2 month refund.
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💙OG Rell 🧡 (@JrellN) reported@optimum I was on the phone with you + @ATT for 8 freaking hours, yall took my whole day away from me just to transfer and unlock my phone took me all day just to get a damn unlock codem paid 600 bucks to pay off my at&t account just for my phone still not to be activated..this isnt right
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ℕgonna (@Ngonna) reported@Steve_A_Reno @Starlink I’ve actually looked into it. It’s cheaper than my bundled package of garbage from @optimum
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todd shannon (@wncoach) reported@OptimumHelp @optimum You are not going to help. Look back through my call log and my service history and you will see nothing has been done since last summer after many hours I have put in to get this resolved. It makes your company look terrible.