Optimum outages and service status in Plainedge, New York
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Full Outage Map
- Optimum generated 0 outage signals in the last 24 hours around Plainedge, including 0 direct reports.
Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming.
Problems in the last 24 hours in Plainedge, New York
The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Plainedge, New York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optimum. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Plainedge, New York
The most recent Optimum outage reports came from the following cities: Westbury.
| City | Problem Type | Report Time |
|---|---|---|
 Westbury
|
TV | 1 month ago |
|
Hicksville
|
Phone | 2 months ago |
|
Farmingdale
|
3 months ago |
Community Discussion
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Optimum Issues Reports Near Plainedge, New York
Latest outage, problems and issue reports in Plainedge and nearby locations:
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gja360 (@gja360) reported from Bellmore, New York@OptimumHelp I’ve been on hold over an hour!!! HELP!
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Bella Noche (@BellaNocheNYC) reported from Hicksville, New YorkUm… I was talking to someone from CS from @optimum about my wifi going out, and then I heard a sudden LOUD commotion in the background. Like a stampede of people all yelling behind them. I’m still on hold… with elevator music playing #WTF
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t Mills (@tMillsSciTeach) reported from Merrick, New York@Verizon @VerizonSupport At 815am you cancel my morning appointment, reschedule for this afternoon. Now 3pm and the person due to install service never showed. #badservice #cancelled #workingfromhome @optimum
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wood (@woo_steppa) reported from Roosevelt, New York@OptimumHelp My service still isn’t working, modem displaying “ router init failed”
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John Kelly (@JohnKelly014) reported from Massapequa Park, New York@optimum @OptimumHelp DAY 6 without internet connection thanks to @optimum. At what point do I cancel their service?
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Aquaman363 (@aquaman363) reported from Bethpage, New York@OptimumHelp your customer service is terrible. 45 minute wait at your “store”. No seating. This “store” 45 min from my home. 2 stores serving all of Nassau CO. Horrendous! @News12LI your reporter Stone here getting preferential treatment while other slaves to cable wait.
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Nick G (@GrkIsles39) reported from North Bellmore, New York@OptimumHelp hi my box shows router failed to initialize and TVs not working. Reset my boxes and still the same. Is there an outage in my area north Bellmore?
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Debra Fenner (@the1debalicious) reported from Farmingdale, New York@OptimumHelp I have no phone service since April 30th . I really need to talk to a live person
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Paul “Rabies” Santoro (@RabiesEntertain) reported from East Meadow, New York@OptimumHelp Yeah I’m sure, I’ve called you guys 4x and literally told by the customer support team to basically go F Myself!
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Paul “Rabies” Santoro (@RabiesEntertain) reported from Massapequa Park, New YorkFinally cancelling @optimum , can’t wait to switch over to @verizonfios. #OptimumOnline is the worst company I’ve ever interacted with. I’m getting over charged for a service I don’t receive and they refused to help me at all. Plus fios is $5 less than I pay now Seeee ya! 👋
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Irfan Nadir (@nadir_irfan) reported from Westbury, New York@OptimumHelp been trying to get intouch with someone for help regarsing my wifi for a whole week. Been on hold for a cumulative 10+ hours. Messaged on Twitter and even spoke to your remote chat online. Absolutely no help at all.
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Greg Waldman (@libuckeye) reported from Jericho, New York@optimum you have horrible service. Your service rep left my house a mess. Never came back when after leaving to pick something up. Your call center never called back. This is an embarrassment.
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Rich Jimenez (@RichiRich722) reported from North Amityville, New York@optimum the worst billing ever, we called and were told now there is errors on our bill?! To wait for a call back Monday, bill just changes prices every other month, we gotta do better, increases every year for downgrades in service, #fedup
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Brian Durando (@BklynB16) reported from Massapequa, New York@OptimumHelp having an issue with one of my boxes. Help
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Andrea D'Sa (@dre_dsa) reported from North Bellmore, New YorkImagine having to quarantine and stay home all day and the WiFi breaks at least one time each day and @optimum never answers their customer service line...
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Joe Mulligan (@Lil_Mugsy) reported from Roosevelt, New York@OptimumHelp Your new email sucks, can I switch back to the old one or am I stuck with this ?
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Frann Skolnik (@frannbarrie) reported from Bellmore, New York@OptimumHelp service out in south Nassau County for 24 hours B now. Any restoration in sight?
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wood (@woo_steppa) reported from Roosevelt, New York@OptimumHelp Service still out and work needs to be done, you guys been working on this forever and no results. My modem still displaying “ router init failed “ what’s going on optimum
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Christina O'Connell (@Irishroots115) reported from Farmingdale, New YorkMy brand new WiFi is out AGAIN... and I put in for a call from @optimum @OptimumHelp 7 hours ago. Nothing. They still haven’t corrected my bill and gave me faulty equipment. Checking out @DishNetwork tomorrow. Anyone have it? How’s the service?
Optimum Issues Reports
Latest outage, problems and issue reports in social media:
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soɔɹɐɯ (@mynamesmarcos) reported@OptimumHelp @optimum Do you know if an Arris SB8200 DOCSIS 3.1 modem is compatible and would be able to be provisioned on your cable internet? I do not have voice service (phone). Just want to make sure before purchasing, thank you.
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Jenn (@JennG110) reported@jaybronious @optimum @AlticeUSA The absolute WORST customer service, ever. It took me a 2 hours phone call to cancel cable. This was after two prior one hour calls which were mysteriously dropped midway. Let them know you’ll be contacting the AG to file a complaint
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him (@g5vmnnpfkr) reported@optimum your new AI commercials are trash. happy to be a spectrum customer now.
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Johnny Jagemann (@john19090117) reported@optimum No MLB network and still a problem with MSG you guys are embarrassing! Don’t you realize you’re dying a slow painful death. Everything is streaming. And Verizon isn’t pulling these shenanigans. Get your **** together or I’m going to Verizon by the end of the week.
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Henry rinkewich (@H3nrink) reported@optimum @OptimumHelp @MLBNetwork what a good morning it would be to tune into the mlb network if you didn’t suck
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Sean Kelly (@SeanOfKelly) reportedSo @optimum , where’s my refund for not having @MLBNetwork for the last 2 months? You’re providing your customers with less service and still charge the same prices? A refund is due. When should I expect to see it?
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Henry rinkewich (@H3nrink) reported@optimum @OptimumHelp when are you gonna fix the mlb network? Trash organization
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Blue&Gold Redneck (@milkmanjr91) reported@optimum @paramountnet It’s been a few days with no sound on the network? Called Optumum yesterday and did a reset and data reset - still nothing. Come on guys @BarRescue is new tonight and it’s hard to watch with no volume.
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Mel Bass (@where_im_at) reported.@optimum 8 hour outage, what gives?
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Dustin (BusySignal-KE2EFX) (@DustinFinn) reported@OptimumHelp @optimum I am going to dig up the box at the end of the property to whats inside first. I have to make sure there is ZERO issue on my side or else the techs dont do anything.