Optimum outages and service status in Massapequa, New York
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Full Outage Map
- Optimum generated 0 outage signals in the last 24 hours around Massapequa, including 0 direct reports.
Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming.
Problems in the last 24 hours in Massapequa, New York
The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Massapequa, New York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Optimum Issues Reports Near Massapequa, New York
Latest outage, problems and issue reports in Massapequa and nearby locations:
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Debra H (@debrahi) reported from Freeport, New York@optimum Totally and unequivocally the worst service
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Debra H (@debrahi) reported from Freeport, New York@optimum #optimumextracharge to repair there lack of service
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Stephanie Ransom (@stephmiaransom) reported from North Merrick, New Yorkcalled to disconnect -they said all I had to do was return equipment. Returned today 5 days into my monthly service and they want to bill full month - $275.00. Haven’t used service since verizon installed new 2 weeks ago. They are thieves !!! #optimum #optimunhelp
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Nick Terranova (@nickhvac00) reported from Merrick, New York@OptimumHelp $222 a month and no internet access bullshit fix it NOW and don’t blame the weather f I o s is working fine
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Aria✨ (@princess__vic) reported from North Wantagh, New Yorkit pains me to say how much I actually hate my optimum wifi for not working 95% of the time
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Debra Fenner (@the1debalicious) reported from Farmingdale, New York@OptimumHelp I have no phone service since April 30th . I really need to talk to a live person
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t Mills (@tMillsSciTeach) reported from Merrick, New York@Verizon @VerizonSupport At 815am you cancel my morning appointment, reschedule for this afternoon. Now 3pm and the person due to install service never showed. #badservice #cancelled #workingfromhome @optimum
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Sean (@FiletMignSean) reported from Seaford, New York@optimum, your alltice service is trash. K thanks.
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Suz (@suz321) reported from Farmingdale, New York@optimum How can I report this issue? Phone lines hang up and not able to do so on your website.
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Brian Durando (@BklynB16) reported from Massapequa, New Yorkdoes everyone's @optimum service suck or is it just mine #terrible
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x-NY Islanders Fan (@NYIslandersFan) reported from Copiague, New York@optimum Don't do it worst customer service in the world. Fios is better and less expensive.
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x-NY Islanders Fan (@NYIslandersFan) reported from Copiague, New York@optimum Worst customs service in the world don't do it.
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Aquaman363 (@aquaman363) reported from Bethpage, New York@News12LI you should do a story on the terrible service @optimum and @AlticeUSA provide their customers. 45 min wait at 1 of only 2 stores that they have open for all of Nassau CO. Meanwhile your reporter STONE got preferential treatment while other slaves to cable waiting.
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Rich Jimenez (@RichiRich722) reported from North Amityville, New York@optimum the worst billing ever, we called and were told now there is errors on our bill?! To wait for a call back Monday, bill just changes prices every other month, we gotta do better, increases every year for downgrades in service, #fedup
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marco cabrera (@mcabrera_87) reported from Lindenhurst, New York@nyc_girlll @optimum @OptimumHelp @verizonfios Yea don’t cancel everything if you have a good deal, I in the other hand thinking about switching internet providers because $70 plus for just internet is crazy
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Ivan Torres (@ivanctorres) reported from Bellmore, New York@OptimumHelp hi-Are you able to provide a status on getting our service back? It’s now going on 8 days.
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Wendy (@wendyogolf) reported from Amityville, New York@OptimumHelp any idea when phone service will be restored in Massapequa on algonquin south of merrick rd? Elderly person with a life alert needs connectivity.
Optimum Issues Reports
Latest outage, problems and issue reports in social media:
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ecr.socialmedia (@ecr_socialmedia) reported.@optimum no longer has the @MLBNetwork, @MLB? Do you people think that customers are going to continue with your service at all now that we have to have 5+ paid steaming services for one sport?
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rMetsBack? (@yMets00) reported@OptimumHelp Classic copy & paste robot response. No help. Shocker @optimum in what universe is this fair? I buy a package which includes @MLBNetwork. YOU TOOK IT AWAY and I still pay the same price. I know I'm just a number on your books, but you could pretend to care about customers ?
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tennis.sushi.CA.NY.JPN (@eric_newyork) reported@OptimumHelp @optimum @AlticeUSA #optimum this is the worst company filled with liars. I was promised a 3 year monthly amount guaranteed by the retention center. I just got a bill that was $175 more than I’m supposed to pay. And terrible customer service
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FV (@51566f) reported@optimum what is the status of the outage in Monmouth county? No outage reported on the outage map but it’s been almost 12 hours. Can’t wait to switch providers in a few months.
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jody schwartz (@JodysJody) reported@OptimumHelp @optimum You’re never any help
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Joe Tattoo (@Tatt2Connection) reported@OptimumHelp @optimum Thank you. So simply cancel my account as stated. Spent far too much time on this matter.
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Sean Kelly (@SeanOfKelly) reported@optimum So when are you going to stop messing around and bring back @MLBNetwork ? My bill hasn’t gone down 1 cent. I think you owe us a 2 month refund.
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💙OG Rell 🧡 (@JrellN) reported@optimum I was on the phone with you + @ATT for 8 freaking hours, yall took my whole day away from me just to transfer and unlock my phone took me all day just to get a damn unlock codem paid 600 bucks to pay off my at&t account just for my phone still not to be activated..this isnt right
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ℕgonna (@Ngonna) reported@Steve_A_Reno @Starlink I’ve actually looked into it. It’s cheaper than my bundled package of garbage from @optimum
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todd shannon (@wncoach) reported@OptimumHelp @optimum You are not going to help. Look back through my call log and my service history and you will see nothing has been done since last summer after many hours I have put in to get this resolved. It makes your company look terrible.