Optimum outages and service status in Amityville, New York
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- Optimum generated 0 outage signals in the last 24 hours around Amityville, including 0 direct reports.
- The most common problems reported in this area mention E-mail and Wi-fi.
- E-mail (50%)
- Wi-fi (50%)
Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming.
Problems in the last 24 hours in Amityville, New York
The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Amityville, New York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optimum. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Amityville, New York
The most recent Optimum outage reports came from the following cities: Babylon.
| City | Problem Type | Report Time |
|---|---|---|
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Wi-fi | 17 days ago |
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30 days ago | |
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Internet | 2 months ago |
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3 months ago |
Community Discussion
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Optimum Issues Reports Near Amityville, New York
Latest outage, problems and issue reports in Amityville and nearby locations:
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Rich Jimenez (@RichiRich722) reported from North Amityville, New York@optimum the worst billing ever, we called and were told now there is errors on our bill?! To wait for a call back Monday, bill just changes prices every other month, we gotta do better, increases every year for downgrades in service, #fedup
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Sean (@FiletMignSean) reported from Seaford, New York@optimum, your alltice service is trash. K thanks.
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Andrea D'Sa (@dre_dsa) reported from North Bellmore, New YorkImagine having to quarantine and stay home all day and the WiFi breaks at least one time each day and @optimum never answers their customer service line...
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LightHouse Mashelle (@LITEHOUSEMASHEL) reported from Deer Park, New York@optimum committed fraud they signed our name to an order that they never completed. They said that a tech would be out to complete it and no one is showing up they commit illegal orders why because they think they can. How many times do you call their employees are pathetic
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Syke (@SykeOnAir) reported from North Babylon, New YorkHey guys, DON’T EVER PURCHASE @OPTIMUM! Their cable service is atrocious & their customer service is incredibly rude. Paying hundreds of dollars a month to continuously have scrambled channels with not one solution ever presented. CUT THE CORD I SAY!
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Michael Lugassy (@mlugassy) reported from North Bellmore, New York@OptimumHelp No I stayed home all day (on my only day off!) and no one came! I am very angry and want someone from your retention department to contact me. I am a 30+ year customer and I’m fed up with the treatment I receive from Optimum! 😡😡🤬🤬
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Jesse B Rauch (@JesseBinDC) reported from West Islip, New York@OptimumHelp What’s up with the outage? Is there an outage? Your website says there isn’t so my mother spent 3 hours on hold today to be told that there is. She’s waiting on a critical call too.
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mjedesigns 🤷🏻♂️ (@Mjedesigns) reported from Seaford, New York@OptimumHelp I cannot believe how bad my wifi is in my house .. dropping out all day , tv freezes DVR not working .. nothing has changed .. back to Verizon
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GEORGE BRENNER (@ELEV1MAN) reported from West Babylon, New York@optimum "ON DEMAND " Not working again. Time to get DISH OR FIOS. Service department not able to fix the problem.
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The Jeetness (@TheJeetness) reported from Babylon, New York@optimum is down in LI, NY. Why do I bother to pay $200
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Suz (@suz321) reported from Farmingdale, New York@OptimumHelp How do I report an outage, down lines, no service for CT? Phone system hangs up and message app on website is stalled out.
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Amanda Rose (@CrabtreeCakes) reported from North Massapequa, New York@OptimumHelp Are you able to provide updates on restoring service?
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LightHouse Mashelle (@LITEHOUSEMASHEL) reported from Deer Park, New York@optimum @AlticeUSA worst company ever. How can you fraudulently say you install service and cancel service on customers without their consent
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Karin Michelle (@KarinM711) reported from Lindenhurst, New York@OptimumHelp hellllloooo? Going on 14 hours without service in Lindenhurst. Text said the outage was resolved. It isn’t. I think it’s time to switch to @verizonfios. Ridiculous! We can’t work remotely without WiFi 🤬
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Brian Durando (@BklynB16) reported from Massapequa, New Yorkdoes everyone's @optimum service suck or is it just mine #terrible
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Kevin ♏️ (@kporz78) reported from Farmingdale, New York@optimum @OptimumHelp How do so change the SSID and password on the new altice modem/router combo I just got ?? #help
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IGY6 (@NYIslandersFan) reported from Copiague, New York@OptimumHelp I don't know what to say. You wait 30 minutes to get a hold a hold of support. To find out the most expensive package no longer has the NHL channel. The support rep after 20 minutes on the phone tells me I have to pay another 5 dollars a month because you decided to
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Kristine (@krstnbass) reported from Deer Park, New YorkOk @optimum Erroneously disconnected my service made me spend hour/ days trying to get an answer & now have increased my bill $40 overnight 4the same terrible service I had the day before yesterday. @OptimumHelp has been NO HELP AT ALL. you guys shld be sued 4 deceptive practice
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GEORGE BRENNER (@ELEV1MAN) reported from West Babylon, New York@OptimumHelp ALTICE/OPTIMUM..."ON DEMAND " not working again. Service department not able to fix the problem. Time for a new provider.
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Optimum Issues Reports
Latest outage, problems and issue reports in social media:
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ecr.socialmedia (@ecr_socialmedia) reported.@optimum no longer has the @MLBNetwork, @MLB? Do you people think that customers are going to continue with your service at all now that we have to have 5+ paid steaming services for one sport?
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rMetsBack? (@yMets00) reported@OptimumHelp Classic copy & paste robot response. No help. Shocker @optimum in what universe is this fair? I buy a package which includes @MLBNetwork. YOU TOOK IT AWAY and I still pay the same price. I know I'm just a number on your books, but you could pretend to care about customers ?
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tennis.sushi.CA.NY.JPN (@eric_newyork) reported@OptimumHelp @optimum @AlticeUSA #optimum this is the worst company filled with liars. I was promised a 3 year monthly amount guaranteed by the retention center. I just got a bill that was $175 more than I’m supposed to pay. And terrible customer service
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FV (@51566f) reported@optimum what is the status of the outage in Monmouth county? No outage reported on the outage map but it’s been almost 12 hours. Can’t wait to switch providers in a few months.
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jody schwartz (@JodysJody) reported@OptimumHelp @optimum You’re never any help
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Joe Tattoo (@Tatt2Connection) reported@OptimumHelp @optimum Thank you. So simply cancel my account as stated. Spent far too much time on this matter.
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Sean Kelly (@SeanOfKelly) reported@optimum So when are you going to stop messing around and bring back @MLBNetwork ? My bill hasn’t gone down 1 cent. I think you owe us a 2 month refund.
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💙OG Rell 🧡 (@JrellN) reported@optimum I was on the phone with you + @ATT for 8 freaking hours, yall took my whole day away from me just to transfer and unlock my phone took me all day just to get a damn unlock codem paid 600 bucks to pay off my at&t account just for my phone still not to be activated..this isnt right
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ℕgonna (@Ngonna) reported@Steve_A_Reno @Starlink I’ve actually looked into it. It’s cheaper than my bundled package of garbage from @optimum
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todd shannon (@wncoach) reported@OptimumHelp @optimum You are not going to help. Look back through my call log and my service history and you will see nothing has been done since last summer after many hours I have put in to get this resolved. It makes your company look terrible.