Optimum outages and service status in Woodbury, New York
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Full Outage Map
- Optimum generated 0 outage signals in the last 24 hours around Woodbury, including 0 direct reports.
Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming.
Problems in the last 24 hours in Woodbury, New York
The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Woodbury, New York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Optimum Issues Reports Near Woodbury, New York
Latest outage, problems and issue reports in Woodbury and nearby locations:
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Kevin ♏️ (@kporz78) reported from Farmingdale, New York@optimum @OptimumHelp why does our WiFi completely drops out random multiple times a day since we upgraded to the 1gig ?? That never happened before …..
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Matthew Hill (@TheOnlyMattHill) reported from Centerport, New York@OptimumHelp optimum line is down at my house — no internet, no phone, no tv—please send someone. 52 laurel hill road, Centerport Ny
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Trish Travags (@trishietime) reported from Dix Hills, New York@OptimumHelp I have had no service for 36 hours and NO ONE will help
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Mike Meehan (@iammrmeehan) reported from Melville, New York@OptimumHelp Hello, we are looking to cancel your service today because we have other coverage and were very dissatisfied with various issues. The rep is telling us that the cancellation cannot be processed until 4/15/23. That doesn’t seem ethical. Can you please cancel today.
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Levar Sterling (@LevarSterling) reported from Wheatley Heights, New York@OptimumHelp Is there an outage in Wheatley Heights, NY? Please advise.@optimum
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Long Island Fisherman (@LongFisherman) reported from Huntington Station, New York@Ashleyyyy89 @AlticeUSA @OptimumHelp Switch to FIOS. Altice sucks
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Rodefe (@Rodefeelunico) reported from Hicksville, New York@OptimumHelp "we are always here to help".. Seems to be a lie. 2 posts.. 1 dm.. 3 phone calls. Not replies. Almost 20 years as a costumer.. But I am really looking into Fios now.
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Eric Zwerling (@ezwerlin) reported from Woodbury, New YorkWhat a disgrace Optimum cable is. We had a technician come to our house, he could not figure out a problem so he just left and told us he will be back. Never came back. Called and waited on hold for an hour. Finally tech figured something out after hours Bad. @optimum @AlticeUSA
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MiamiFrankie85 (@miami_frankie85) reported from Huntington Station, New York@optimum @OptimumHelp hello, my service went down. Tv, internet and phone have all stopped working! I work from home and have kids who do remote working. This is such a disappointment.
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colleen (@coli_white) reported from Farmingdale, New York@_taylorquinn @optimum having the same problem wtf
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Stephanie Elsea APR (@StephanieElsea) reported from Cold Spring Harbor, New YorkDear @OptimumHelp I am now on hour 2 of just trying to find out if my lack of WiFi is a problem w my service or is a wider outage. Online support is a joke bc it requires actual web access!! Please advise to any outage in 11743
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Denise G (@DeeBomb79) reported from Hicksville, New York@OptimumHelp Its not my equipment! I get a phone call saying theres an outage!
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Christina O'Connell (@Irishroots115) reported from Old Bethpage, New YorkHad all new equipment installed yesterday... and my brand new WiFi router went down and won’t boot back up @OptimumHelp Can’t get anyone on the phone. Fairly unhappy customer getting overcharged for garbage service still
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Edward Green (@EJG_ed) reported from Dix Hills, New York@OptimumHelp @optimum Optimum is a joke. They can’t fix my phone service. It has been over a year and now they want me to believe they will get my cable back up. They couldn’t even get a supervisor on the phone. What a joke!
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Bella Noche (@BellaNocheNYC) reported from Hicksville, New YorkUm… I was talking to someone from CS from @optimum about my wifi going out, and then I heard a sudden LOUD commotion in the background. Like a stampede of people all yelling behind them. I’m still on hold… with elevator music playing #WTF
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Sarah Eltabib (@seltabib) reported from Oyster Bay, New York@OptimumHelp I’ve been on hold for over 1 hr— 15 min! This is excessive. This is unprofessional! My modem is down and I have courses to teach!
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Rodefe (@Rodefeelunico) reported from Hicksville, New York@OptimumHelp @optimum Heading to the 4th day with no service. The only thing worrying me now. It's gonna be the long line I of angry costumers returning their cable boxes as soon as they get @Verizon installed.
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SjS 🏸 (@shahtech) reported from West Hills, New YorkToday’s incident with @OptimumHelp reminds me of that Seinfeld episode where Kramer makes the Cable guy wait and run around NYC ... today it was me waiting on cable tech though...
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Johnny M (@Lijohnm1) reported from Bethpage, New York@OptimumHelp my tv service is terrible. Constant glitching. Can’t get any help on chat or phone. Brutal
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NoScoringTillBelmont (@MMBNYI) reported from Farmingdale, New York@OptimumHelp is this a ******* joke? How does everyone in Farmingdale have power, but your shitty service has been off for nearly 18 hrs.
Optimum Issues Reports
Latest outage, problems and issue reports in social media:
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soɔɹɐɯ (@mynamesmarcos) reported@OptimumHelp @optimum Do you know if an Arris SB8200 DOCSIS 3.1 modem is compatible and would be able to be provisioned on your cable internet? I do not have voice service (phone). Just want to make sure before purchasing, thank you.
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Jenn (@JennG110) reported@jaybronious @optimum @AlticeUSA The absolute WORST customer service, ever. It took me a 2 hours phone call to cancel cable. This was after two prior one hour calls which were mysteriously dropped midway. Let them know you’ll be contacting the AG to file a complaint
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him (@g5vmnnpfkr) reported@optimum your new AI commercials are trash. happy to be a spectrum customer now.
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Johnny Jagemann (@john19090117) reported@optimum No MLB network and still a problem with MSG you guys are embarrassing! Don’t you realize you’re dying a slow painful death. Everything is streaming. And Verizon isn’t pulling these shenanigans. Get your **** together or I’m going to Verizon by the end of the week.
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Henry rinkewich (@H3nrink) reported@optimum @OptimumHelp @MLBNetwork what a good morning it would be to tune into the mlb network if you didn’t suck
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Sean Kelly (@SeanOfKelly) reportedSo @optimum , where’s my refund for not having @MLBNetwork for the last 2 months? You’re providing your customers with less service and still charge the same prices? A refund is due. When should I expect to see it?
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Henry rinkewich (@H3nrink) reported@optimum @OptimumHelp when are you gonna fix the mlb network? Trash organization
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Blue&Gold Redneck (@milkmanjr91) reported@optimum @paramountnet It’s been a few days with no sound on the network? Called Optumum yesterday and did a reset and data reset - still nothing. Come on guys @BarRescue is new tonight and it’s hard to watch with no volume.
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Mel Bass (@where_im_at) reported.@optimum 8 hour outage, what gives?
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Dustin (BusySignal-KE2EFX) (@DustinFinn) reported@OptimumHelp @optimum I am going to dig up the box at the end of the property to whats inside first. I have to make sure there is ZERO issue on my side or else the techs dont do anything.