Optimum outages and service status in Melville, New York
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
- Optimum generated 0 outage signals in the last 24 hours around Melville, including 0 direct reports.
Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming.
Problems in the last 24 hours in Melville, New York
The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Melville, New York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optimum. Are you experiencing issues or an outage? Leave a message in the comments section!
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optimum Issues Reports Near Melville, New York
Latest outage, problems and issue reports in Melville and nearby locations:
-
Neil Burke (@burcules3) reported from Commack, New York@optimum outage for the last two hours.....what's going on?
-
Colleen Barrett (@vetgirl83) reported from Levittown, New York@OptimumHelp can you please let me know if service both tv and internet is down in the levittown area? My cable box says err on it and internet not running great even after multiple attempts to restart both
-
TEL (@TLeviter) reported from Commack, New York@optimum it appears that the internet is down here in East Northport
-
Manish Ved (@dxb2ny) reported from Syosset, New York@OptimumHelp There are no trucks in my area - why is that ??? No crews working on my service disruption
-
GEORGE BRENNER (@ELEV1MAN) reported from West Babylon, New York@OptimumHelp ALTICE/OPTIMUM..."ON DEMAND " not working again. Service department not able to fix the problem. Time for a new provider.
-
GEORGE BRENNER (@ELEV1MAN) reported from West Babylon, New York@OptimumHelp Again you are cheating customers. Lost all HBO channels. Now I will ask ABC, "7 ON YOUR SIDE " to help. Time the public knows how you cheat customers.
-
Jamie McCarthy (@NavyJim87) reported from West Babylon, New York@OptimumHelp internet is down but phone is up. I’ve unplugged router and modem to reset multiple times. Didn’t work. Babylon
-
GEORGE BRENNER (@ELEV1MAN) reported from West Babylon, New York@OptimumHelp ALTICE/OPTIMUM charging for services not provided. ON DEMAND----Not working again. Not loading anything new.. Service department not able to fix the problem.
-
GEORGE BRENNER (@ELEV1MAN) reported from West Babylon, New York@optimum No wifi, no STARZ. OPTIMUM still charges full price. Cant call for service, no one knows what they are doing.
-
GEORGE BRENNER (@ELEV1MAN) reported from West Babylon, New York@OptimumHelp No help available. Go to DISH.
-
Kaydi Pelletier (@kaydi_pelletier) reported from North Lindenhurst, New Yorkoh and I did pay a bill bc Optimum shut off my service after billing me incorrectly so that was fun/productive
-
Rodefe (@Rodefeelunico) reported from Hicksville, New York@OptimumHelp @optimum Heading to the 4th day with no service. The only thing worrying me now. It's gonna be the long line I of angry costumers returning their cable boxes as soon as they get @Verizon installed.
-
MiamiFrankie85 (@miami_frankie85) reported from Huntington Station, New York@optimum @OptimumHelp hello, my service went down. Tv, internet and phone have all stopped working! I work from home and have kids who do remote working. This is such a disappointment.
-
Mike Meehan (@iammrmeehan) reported from Melville, New York@OptimumHelp Hello, we are looking to cancel your service today because we have other coverage and were very dissatisfied with various issues. The rep is telling us that the cancellation cannot be processed until 4/15/23. That doesn’t seem ethical. Can you please cancel today.
-
Kevin ♏️ (@kporz78) reported from Farmingdale, New York@optimum @OptimumHelp why does our WiFi completely drops out random multiple times a day since we upgraded to the 1gig ?? That never happened before …..
-
GEORGE BRENNER (@ELEV1MAN) reported from West Babylon, New York@optimum Here we go again. NO SERVICE and no one to talk to. Typical OPTIMUM
-
Kelly Weiner (@petroleumkellyy) reported from Commack, New YorkLove that I haven’t had internet since Friday night and @optimum @OptimumHelp won’t put representatives on the phone to help. Good thing my job is to teach online.
-
Neil Burke (@burcules3) reported from Commack, New York@OptimumHelp any update on when service will be restored?!
-
Donna Paul/ Realtor (@donnapaul) reported from Melville, New York@optimum I’m very disappointed in you and your service- No service no internet- went to the center And changed the box they call customer services - waiting for 2 hours on the phone - no one - NOW no internet and no TV and i do business for home- I’m upset 😡- can you help me
-
GEORGE BRENNER (@ELEV1MAN) reported from West Babylon, New York@OptimumHelp Got your offer to help. Like OPTIMUM, you only talk, then run. Since Optimum has no service there is only one way to go.
Optimum Issues Reports
Latest outage, problems and issue reports in social media:
-
soɔɹɐɯ (@mynamesmarcos) reported@OptimumHelp @optimum Do you know if an Arris SB8200 DOCSIS 3.1 modem is compatible and would be able to be provisioned on your cable internet? I do not have voice service (phone). Just want to make sure before purchasing, thank you.
-
Jenn (@JennG110) reported@jaybronious @optimum @AlticeUSA The absolute WORST customer service, ever. It took me a 2 hours phone call to cancel cable. This was after two prior one hour calls which were mysteriously dropped midway. Let them know you’ll be contacting the AG to file a complaint
-
him (@g5vmnnpfkr) reported@optimum your new AI commercials are trash. happy to be a spectrum customer now.
-
Johnny Jagemann (@john19090117) reported@optimum No MLB network and still a problem with MSG you guys are embarrassing! Don’t you realize you’re dying a slow painful death. Everything is streaming. And Verizon isn’t pulling these shenanigans. Get your **** together or I’m going to Verizon by the end of the week.
-
Henry rinkewich (@H3nrink) reported@optimum @OptimumHelp @MLBNetwork what a good morning it would be to tune into the mlb network if you didn’t suck
-
Sean Kelly (@SeanOfKelly) reportedSo @optimum , where’s my refund for not having @MLBNetwork for the last 2 months? You’re providing your customers with less service and still charge the same prices? A refund is due. When should I expect to see it?
-
Henry rinkewich (@H3nrink) reported@optimum @OptimumHelp when are you gonna fix the mlb network? Trash organization
-
Blue&Gold Redneck (@milkmanjr91) reported@optimum @paramountnet It’s been a few days with no sound on the network? Called Optumum yesterday and did a reset and data reset - still nothing. Come on guys @BarRescue is new tonight and it’s hard to watch with no volume.
-
Mel Bass (@where_im_at) reported.@optimum 8 hour outage, what gives?
-
Dustin (BusySignal-KE2EFX) (@DustinFinn) reported@OptimumHelp @optimum I am going to dig up the box at the end of the property to whats inside first. I have to make sure there is ZERO issue on my side or else the techs dont do anything.