Optimum outages and service status in Cold Spring Harbor, New York
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Full Outage Map
- Optimum generated 0 outage signals in the last 24 hours around Cold Spring Harbor, including 0 direct reports.
Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming.
Problems in the last 24 hours in Cold Spring Harbor, New York
The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Cold Spring Harbor, New York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Optimum Issues Reports Near Cold Spring Harbor, New York
Latest outage, problems and issue reports in Cold Spring Harbor and nearby locations:
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Timothy S Armstrong (@Army14Npt) reported from Northport, New York@OptimumHelp still no service in Northport. Said we would be back by 9
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Mike Seilback (@Seilback) reported from Commack, New York@optimum @OptimumHelp please let us know when the outage in Commack, ny will be fixed. This is absurd.
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Jennifer Scamell (@JenniferScamell) reported from Oyster Bay, New York@OptimumHelp @optimum So many families without Wi-Fi, TV, and phone service in New York. No estimate on when it will be fixed call customer service has been terrible. But you still took my money yesterday so I guess that system still works.
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REVEL 9 (@REVEL9) reported from Melville, New York@OptimumHelp it is stunning how bad your customer service is. I notice you’re having 0 issues getting those bills out tho. Maybe hire someone to actually take my call?
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Jennifer Scamell (@JenniferScamell) reported from Oyster Bay, New York@OptimumHelp service is still out in Oyster Bay, NY and customer service is unresponsive. When we the service be restored?
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Craig (@CLD9768) reported from Fort Salonga, New York@OptimumHelp can someone give me an ETA on service restoration. The lack of transparency and activity in my area is concerning
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shahtech (@shahtech) reported from West Hills, New YorkNo internet in 11747 (Melville) ... plz help @OptimumHelp
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Neil Burke (@burcules3) reported from Commack, New York@optimum outage for the last two hours.....what's going on?
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Aquaman363 (@aquaman363) reported from Bethpage, New York@News12LI you should do a story on the terrible service @optimum and @AlticeUSA provide their customers. 45 min wait at 1 of only 2 stores that they have open for all of Nassau CO. Meanwhile your reporter STONE got preferential treatment while other slaves to cable waiting.
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malinda sanna (@spark_in_nyc) reported from Laurel Hollow, New York@OptimumHelp it’s obscene that no one can get through to Customer Service at Optimum when your internet service is down. #shame #optimum
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edward curry (@curry_edward) reported from Oyster Bay, New York@OptimumHelp I have no service 2 days now, technician came and still no service? 5165324063 cell phone works
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Sherri ⭐️ (@SherriStarr) reported from Commack, New YorkHey @OptimumHelp @optimum since it is impossible to get a person on the phone can you tell me when my cable/WiFi/phone service will be back???
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MiamiFrankie85 (@miami_frankie85) reported from Huntington Station, New York@OptimumHelp hello, my service went down. Tv, internet and phone have all stopped working! I work from home and have kids who do remote working. This is such a disappointment.
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John haug (@johnhaugg) reported from Commack, New York@OptimumHelp no phones, internet or tv here, and you guys can’t get a technician here to Sunday night . Wow! We haven’t had bad weather in months where r all the workers ? U keep sending the bills .
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Jennifer Scamell (@JenniferScamell) reported from Oyster Bay, New York@OptimumHelp Day 6... No internet no cable no phone. How many more days before this problem is addressed? #Optimumoutage
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Stephanie Elsea APR (@StephanieElsea) reported from Cold Spring Harbor, New YorkDear @OptimumHelp I am now on hour 2 of just trying to find out if my lack of WiFi is a problem w my service or is a wider outage. Online support is a joke bc it requires actual web access!! Please advise to any outage in 11743
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Neil Burke (@burcules3) reported from Commack, New York@OptimumHelp outage for the last two hours...whata going on??
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SjS 🏸 (@shahtech) reported from West Hills, New YorkToday’s incident with @OptimumHelp reminds me of that Seinfeld episode where Kramer makes the Cable guy wait and run around NYC ... today it was me waiting on cable tech though...
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Eric Zwerling (@ezwerlin) reported from Woodbury, New YorkWhat a disgrace Optimum cable is. We had a technician come to our house, he could not figure out a problem so he just left and told us he will be back. Never came back. Called and waited on hold for an hour. Finally tech figured something out after hours Bad. @optimum @AlticeUSA
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John Neary (@nearyjb) reported from Commack, New York.@OptimumHelp @AlticeOne Seriously the worst customer service ever!! Phone line hangs up on you. Chat Bot is useless. Worst of all zero communication to customers. Didn’t you just get new contact center tech? #notworking #EpicFail
Optimum Issues Reports
Latest outage, problems and issue reports in social media:
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Mr. M (@11Mr_M) reported@DustinFinn @optimum @OptimumHelp You are speaking a different language. I just know mine is slow lol.
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Henry rinkewich (@H3nrink) reported@JohnLiebhakpcb @optimum is the WORST
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JimGio (@__1203gio) reportedI’m still trying to figure out how removing the remote control feature from the @optimum app has improved my customer experience ??? 🤔🤔🤔 / it’s only made my viewing more difficult / What brain decided to make this boneheaded decision ? ….. @OptimumHelp
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Roger Kimball (@rogerkimball) reportedWARNING: if you are considering @optimum @optimumonline for your internet service, don't. They are a dishonest company that scams its customers, falsely telling them they can lower their costs by opening a "free" mobile line. It's not free. You cancel the service. They still demand payment. Outrageous.
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Lando (@orlandojr88) reported@optimum yall a damn scam. No where does it say one time fee off 100 bucks. Putting stop payment to the right away.!
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Henry rinkewich (@H3nrink) reported@optimum when is your trash organization coming to an agreement to bring back mlb network?
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Jay Muah (@jay_muah) reportedDo not get @optimum mobile service they convinced me to leave @tmobile to save a lot of money but ended paying the same amount because of there error. #shame
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Sean Kelly (@SeanOfKelly) reportedSo @optimum , where’s my refund for not having @MLBNetwork for the last 2 months? You’re providing your customers with less service and still charge the same prices? A refund is due. When should I expect to see it?
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Jersey Friar (@JerseyFriar) reported@optimum I want to thank you. Due to your inability to fix the outage for 4 days. I found that @verizon will save me over 60% when I switch next week so thank you for saving me $180 per month
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Adam Bernard (@AdamsWorldBlog) reported.@Optimum should have an OnlyFans based on how often it goes down.