Optimum outages and service status in Fort Salonga, New York
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Full Outage Map
- Optimum generated 0 outage signals in the last 24 hours around Fort Salonga, including 0 direct reports.
- The most common problems reported in this area mention E-mail.
- E-mail (100%)
Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming.
Problems in the last 24 hours in Fort Salonga, New York
The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Fort Salonga, New York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optimum. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Fort Salonga, New York
The most recent Optimum outage reports came from the following cities: Kings Park, Lake Grove, Centereach, and Smithtown.
| City | Problem Type | Report Time |
|---|---|---|
 Kings Park
|
17 days ago | |
|
Lake Grove
|
TV | 1 month ago |
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Centereach
|
TV | 2 months ago |
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Smithtown
|
Internet | 2 months ago |
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Brentwood
|
Internet | 2 months ago |
Community Discussion
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Optimum Issues Reports Near Fort Salonga, New York
Latest outage, problems and issue reports in Fort Salonga and nearby locations:
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Craig (@CLD9768) reported from Fort Salonga, New York@VerizonSupport if you could get me in sooner I would appreciate it I can't wait to dump @OptimumHelp. I have been without service for 8 days
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John Tempro (@johntempps) reported from Elwood, New York@OptimumHelp Still have not gotten any help!!!!!!!
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Levar Sterling (@LevarSterling) reported from Wheatley Heights, New York@OptimumHelp—zip 11798 No internet/cable service since 3am this morning and absolutely no indication when or if it will be resolved. Please provide a realistic time frame update. It’s imperative as I need to work from home. Thanks
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Matthew Hill (@TheOnlyMattHill) reported from Centerport, New York@OptimumHelp no service at 52 laurel hill road, Centerport ny...cable boxes are fine but tree took optimum line down please come out and fix.
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Martin (@martinmrmar) reported from Smithtown, New York@optimum Still no service.... I got Optimum Online, had the power outage, got the power back but no internet... Getting a message that I must register my modem first? Why?? It's already registered...
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Ian (@ianwich) reported from Dix Hills, New York@OptimumHelp I’m trying to register a new modem. During online registering, I’m forced to select the modem I’m replacing but no options are provided. Without options, I can’t swap it. There aren’t any agents answering the help line. I need help or another internet provider.
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MiamiFrankie85 (@miami_frankie85) reported from Huntington Station, New York@OptimumHelp hello, my service went down. Tv, internet and phone have all stopped working! I work from home and have kids who do remote working. This is such a disappointment.
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Donna Paul/ Realtor (@donnapaul) reported from Melville, New York@optimum I’m very disappointed in you and your service- No service no internet- went to the center And changed the box they call customer services - waiting for 2 hours on the phone - no one - NOW no internet and no TV and i do business for home- I’m upset 😡- can you help me
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Neil Burke (@burcules3) reported from Commack, New York@OptimumHelp any update on when service will be restored?!
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Craig (@CLD9768) reported from Fort Salonga, New YorkCounting the days till I get @verizonfios installed and drop @optimum #outage #Optimumoutage #fios
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Craig (@CLD9768) reported from Fort Salonga, New York@OptimumHelp can someone give me an ETA on service restoration. The lack of transparency and activity in my area is concerning
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SjS 🏸 (@shahtech) reported from West Hills, New YorkToday’s incident with @OptimumHelp reminds me of that Seinfeld episode where Kramer makes the Cable guy wait and run around NYC ... today it was me waiting on cable tech though...
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Friendly Neighborhood Jeff (@Longisland1892) reported from Islandia, New York@davidlagreca1 @optimum They’re terrible. They were the recommended for my apartment, but when I moved in they didn’t show up for my appointment. When they did finally show up the weren’t able to do the installation because they weren’t scheduled even though they were late…. I ran to @verizonfios
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Long Island Fisherman (@LongFisherman) reported from Huntington Station, New York@Ashleyyyy89 @AlticeUSA @OptimumHelp Services are mediocre. Customer service is 10 times worse.
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Harry Casillo (@HCasillo) reported from Greenlawn, New York@staymich @Xfinity Believe me Optimum and Verizon are just as bad. Takes forever to get anyone on the phone. Good luck my fiend
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Richard Bolnick (@RichardBolnick) reported from Hauppauge, New York@OptimumHelp We have been experiencing sporadic internet service and keep being told that it’s an issue in my area, and that it should be fixed within hours. That was 2 weeks ago. I also have new Altice One mini boxes that won’t allow me to get Netflix or channels above 13.
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Edward Green (@EJG_ed) reported from Dix Hills, New York@OptimumHelp is terrible. Just got my power back and now my cable is down. And my call wasn’t sufficient. They don’t consider it an “outage” until more people call. Unreal! Try fixing my phone one of these days. I haven’t had phone service in over a year!
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LightHouse Mashelle (@LITEHOUSEMASHEL) reported from Deer Park, New York@optimum techs commit fraud they. Lose our tickets that they provided service and they never complete it now I’m here trying to fix their big mess. My lawyer should inform them that it’s against the law
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David Maldonado (@Badgiver) reported from Deer Park, New York@OptimumHelp my 3rd tech call didn't go well. Approx 1:23pm today. The rep was denying me tech support and to speak with a superior. Actually said, there is nobody around. The internet connection is dropping. Please, can we resolve this issue.
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Donna Paul/ Realtor (@donnapaul) reported from Melville, New York@OptimumHelp my internet is not working got new box and router - still can’t get nothing - called customer service- 2 hours wait- still nothing- I hope I’m getting a BIG discount for August
Optimum Issues Reports
Latest outage, problems and issue reports in social media:
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Mr. M (@11Mr_M) reported@DustinFinn @optimum @OptimumHelp You are speaking a different language. I just know mine is slow lol.
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Henry rinkewich (@H3nrink) reported@JohnLiebhakpcb @optimum is the WORST
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JimGio (@__1203gio) reportedI’m still trying to figure out how removing the remote control feature from the @optimum app has improved my customer experience ??? 🤔🤔🤔 / it’s only made my viewing more difficult / What brain decided to make this boneheaded decision ? ….. @OptimumHelp
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Roger Kimball (@rogerkimball) reportedWARNING: if you are considering @optimum @optimumonline for your internet service, don't. They are a dishonest company that scams its customers, falsely telling them they can lower their costs by opening a "free" mobile line. It's not free. You cancel the service. They still demand payment. Outrageous.
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Lando (@orlandojr88) reported@optimum yall a damn scam. No where does it say one time fee off 100 bucks. Putting stop payment to the right away.!
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Henry rinkewich (@H3nrink) reported@optimum when is your trash organization coming to an agreement to bring back mlb network?
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Jay Muah (@jay_muah) reportedDo not get @optimum mobile service they convinced me to leave @tmobile to save a lot of money but ended paying the same amount because of there error. #shame
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Sean Kelly (@SeanOfKelly) reportedSo @optimum , where’s my refund for not having @MLBNetwork for the last 2 months? You’re providing your customers with less service and still charge the same prices? A refund is due. When should I expect to see it?
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Jersey Friar (@JerseyFriar) reported@optimum I want to thank you. Due to your inability to fix the outage for 4 days. I found that @verizon will save me over 60% when I switch next week so thank you for saving me $180 per month
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Adam Bernard (@AdamsWorldBlog) reported.@Optimum should have an OnlyFans based on how often it goes down.