Optimum outages and service status in Hauppauge, New York
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
- Optimum generated 0 outage signals in the last 24 hours around Hauppauge, including 0 direct reports.
- The most common problems reported in this area mention E-mail and Internet.
- E-mail (50%)
- Internet (50%)
Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming.
Problems in the last 24 hours in Hauppauge, New York
The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Hauppauge, New York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optimum. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Hauppauge, New York
The most recent Optimum outage reports came from the following cities: Islip, Kings Park, Lake Grove, Centereach, and Smithtown.
| City | Problem Type | Report Time |
|---|---|---|
 Islip
|
Internet | 14 days ago |
|
Kings Park
|
17 days ago | |
|
Lake Grove
|
TV | 1 month ago |
|
Centereach
|
TV | 2 months ago |
|
Smithtown
|
Internet | 2 months ago |
|
Brentwood
|
Internet | 2 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optimum Issues Reports Near Hauppauge, New York
Latest outage, problems and issue reports in Hauppauge and nearby locations:
-
Khwaja Hassan (@KhwajaH219) reported from Centereach, New YorkIf anybody is in need of internet services, please for the love of God, don’t EVER ******* get @Optimum. Since I signed up in March, they have done nothing but ******* consistently each month from canceling my service without warning to charging me more than I owe. Stay far away!
-
RON ALBER (@ISAGirlsNY) reported from Smithtown, New YorkVery disappointed in @optimum @OptimumHelp reaction to storm on Long Island. Customer service is non-existent and the company appears indifferent to customer needs.
-
Friendly Neighborhood Jeff (@Longisland1892) reported from Islandia, New York@davidlagreca1 @optimum They’re terrible. They were the recommended for my apartment, but when I moved in they didn’t show up for my appointment. When they did finally show up the weren’t able to do the installation because they weren’t scheduled even though they were late…. I ran to @verizonfios
-
Jose Alberto Ramirez (@Pocco29) reported from Bay Wood, New York@OptimumHelp I don't have internet service on my residence since yesterday Oct 28th @ 2pm There aren't any outrages here, I have power and my neighbors has service. My kids and me have online classes and we can't missed them.
-
Ian (@ianwich) reported from Dix Hills, New York@catefaceless @OptimumHelp The Allie service is useless.
-
LS (@Skrubba05) reported from Holtsville, New YorkI have made a TON of complaints on here about @OptimumHelp for their service and customer service and rightfully so. It’s only right I 👏🏼 @VerizonSupport for their superior service both in product and on the phone. They just resolved an issue I had in 10 mins and did it with...
-
LightHouse Mashelle (@LITEHOUSEMASHEL) reported from Deer Park, New York@optimum committed fraud they signed our name to an order that they never completed. They said that a tech would be out to complete it and no one is showing up they commit illegal orders why because they think they can. How many times do you call their employees are pathetic
-
Martin (@martinmrmar) reported from Smithtown, New York@RSullivanSUF @optimum Optimum Online is a bit weird.... There is no internet still but everytime I try to go online, Optimum gives me a, warning that I must register my modem first... Why? It's already registered cause I was using it before the outage!
-
LightHouse Mashelle (@LITEHOUSEMASHEL) reported from Deer Park, New York@optimum a tech came and admitted he signed our name fraudulently. I had no service for 3 days. Time for someone to fix this issue
-
Lil Glizzy (@kev_j_g) reported from Ronkonkoma, New Yorki gotta say @optimum may have THE WORST communication and customer service on the face of the earth.
-
russgny (@russgny) reported from East Northport, New York@OptimumHelp Twitter just as effective as chat, email, and phone .Customer service not your priority obviously
-
Carney McFly (@Carnage4907) reported from Holbrook, New YorkI can’t understand how @optimum can think it’s ok to disconnect peoples service because they’re performing maintenance. Peoples security systems rely on internet. Do we get a partial relief on the bill? Why are you doing it at 11:30 and not 5am? yet to see this with cellphones
-
Amy Smith (@hashtagaims) reported from Stony Brook, New York@OptimumHelp Service outages happen in a storm. They shouldn’t (especially for $200+ a month) but they do. What’s unexpected is to try to reach a provider during said outage and be hung up on. Thanks for finally tweeting on issue - but we still await an apology and for you to make this right.
-
David Maldonado (@Badgiver) reported from Deer Park, New York@OptimumHelp my 3rd tech call didn't go well. Approx 1:23pm today. The rep was denying me tech support and to speak with a superior. Actually said, there is nobody around. The internet connection is dropping. Please, can we resolve this issue.
-
Kristine (@krstnbass) reported from Bohemia, New York@optimum erroneously canceled my account because someone claimed to b moving 2 my residence. Now days and hours 2 correct the issue is still ongoing. Not 2 mention repeated mysterious disconnections while I'm on hold. Ironic since it is their service #Cable #altice #cutcable
-
lee santiago (@leesantiago51) reported from Ronkonkoma, New York@OptimumHelp outage to report in Ronkonkoma, all services down.
-
John haug (@johnhaugg) reported from Commack, New York@OptimumHelp no phones, internet or tv here, and you guys can’t get a technician here to Sunday night . Wow! We haven’t had bad weather in months where r all the workers ? U keep sending the bills .
-
lee santiago (@leesantiago51) reported from Ronkonkoma, New York@optimum outage to report in Ronkonkoma, all services are down.
-
LightHouse Mashelle (@LITEHOUSEMASHEL) reported from Deer Park, New York@optimum @AlticeUSA worst company ever. How can you fraudulently say you install service and cancel service on customers without their consent
-
Bill O'Sullivan (@sully2344) reported from Holbrook, New York@OptimumHelp service outage in Holbrook?
Optimum Issues Reports
Latest outage, problems and issue reports in social media:
-
Mr. M (@11Mr_M) reported@DustinFinn @optimum @OptimumHelp You are speaking a different language. I just know mine is slow lol.
-
Henry rinkewich (@H3nrink) reported@JohnLiebhakpcb @optimum is the WORST
-
JimGio (@__1203gio) reportedI’m still trying to figure out how removing the remote control feature from the @optimum app has improved my customer experience ??? 🤔🤔🤔 / it’s only made my viewing more difficult / What brain decided to make this boneheaded decision ? ….. @OptimumHelp
-
Roger Kimball (@rogerkimball) reportedWARNING: if you are considering @optimum @optimumonline for your internet service, don't. They are a dishonest company that scams its customers, falsely telling them they can lower their costs by opening a "free" mobile line. It's not free. You cancel the service. They still demand payment. Outrageous.
-
Lando (@orlandojr88) reported@optimum yall a damn scam. No where does it say one time fee off 100 bucks. Putting stop payment to the right away.!
-
Henry rinkewich (@H3nrink) reported@optimum when is your trash organization coming to an agreement to bring back mlb network?
-
Jay Muah (@jay_muah) reportedDo not get @optimum mobile service they convinced me to leave @tmobile to save a lot of money but ended paying the same amount because of there error. #shame
-
Sean Kelly (@SeanOfKelly) reportedSo @optimum , where’s my refund for not having @MLBNetwork for the last 2 months? You’re providing your customers with less service and still charge the same prices? A refund is due. When should I expect to see it?
-
Jersey Friar (@JerseyFriar) reported@optimum I want to thank you. Due to your inability to fix the outage for 4 days. I found that @verizon will save me over 60% when I switch next week so thank you for saving me $180 per month
-
Adam Bernard (@AdamsWorldBlog) reported.@Optimum should have an OnlyFans based on how often it goes down.