Optimum outages and service status in Holtsville, New York
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Full Outage Map
- Optimum generated 0 outage signals in the last 24 hours around Holtsville, including 0 direct reports.
- The most common problems reported in this area mention TV.
- TV (100%)
Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming.
Problems in the last 24 hours in Holtsville, New York
The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Holtsville, New York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Holtsville, New York
The most recent Optimum outage reports came from the following cities: Medford, Patchogue, Coram, Lake Grove, Centereach, and Smithtown.
| City | Problem Type | Report Time |
|---|---|---|
 Medford
|
TV | 29 days ago |
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Medford
|
TV | 29 days ago |
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Patchogue
|
TV | 29 days ago |
|
Coram
|
Internet | 1 month ago |
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Lake Grove
|
TV | 1 month ago |
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Centereach
|
TV | 2 months ago |
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Optimum Issues Reports Near Holtsville, New York
Latest outage, problems and issue reports in Holtsville and nearby locations:
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Bill O'Sullivan (@sully2344) reported from Holbrook, New York@OptimumHelp service outage in Holbrook?
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LS (@Skrubba05) reported from Bayport, New York@OptimumHelp I began using your service Sat morning and it has been nothing short of a disaster since. My wife works from home and the internet isn’t working today. The tv has only basic channels working. Dvr, streaming and on demand never worked. I can’t get anyone on the phone
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Lil Glizzy (@kev_j_g) reported from Ronkonkoma, New Yorki gotta say @optimum may have THE WORST communication and customer service on the face of the earth.
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TaraKF🐝🚞🌊☮️🕉🏳️🌈 (@kavanesq) reported from East Patchogue, New York@OptimumHelp is service out in Suffolk County, NY?
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Susan Murray (@Murray171) reported from Lake Ronkonkoma, New York@OptimumHelp @bigelow_daphne Useless to tell us that when we can’t use the computer to see it. Honestly I had service through out the storm and I don’t understand why at about 9pm I have no service and no way to get answers or an update. My bill goes up every month but the service is always terrible
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LS (@Skrubba05) reported from Holtsville, New YorkI have made a TON of complaints on here about @OptimumHelp for their service and customer service and rightfully so. It’s only right I 👏🏼 @VerizonSupport for their superior service both in product and on the phone. They just resolved an issue I had in 10 mins and did it with...
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Cathy Jessup (@cljskis) reported from Patchogue, New York@OptimumHelp I have to say I have had the worst customer experience of my life with your company. U r unresponsive and incompetent.
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Mike Daniello (@mkdaniello25) reported from Holbrook, New York@optimum @OptimumHelp been on hold for nearly 2 hours! First call got dropped because of your wonderful phone service so I had to call back and lost my place. Can someone explain to me why I need to have someone service my wifi for the 5th time in the last year?
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Khwaja Hassan (@KhwajaH219) reported from Centereach, New YorkIf anybody is in need of internet services, please for the love of God, don’t EVER ******* get @Optimum. Since I signed up in March, they have done nothing but ******* consistently each month from canceling my service without warning to charging me more than I owe. Stay far away!
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Douglas Kelley (@LISUNCHASER) reported from Medford, New York@optimum Called customer service got someone from out of country. Can’t even get a American tech on the phone this out sourcing has to go Drop them
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Bill O'Sullivan (@sully2344) reported from Holbrook, New York@OptimumHelp currently we have no internet service.
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Rich Gambale (@rgam56) reported from Ridge, New York@GioWFAN @7BOOMERESIASON yes PSEG is helping consumers and are being very professional. But Optimum and Dolan is not. They are shutting off people from service if they are late or behind on their payments. It is amazing how we haven’t heard from them
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wesMONTE (@pipesworld78) reported from Ronkonkoma, New York@OptimumHelp Unable to get anyone on phone & online chat. Lost service Tues. power never went out, PSEG has taken fallen trees/repaired lines, power restored. Have yet to see a single @optimum van in the area! Shameful, I work from home and this is affecting my lively hood!
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Tex Mac (@TX2NY1016) reported from Ronkonkoma, New York@VerizonSupport @verizonfios Your customer service phone number sucks. 15 minutes and waiting for an actual agent to answer the stupid phone. The initial intent of this cell was a simple question, now the intent of the calm is to tell you that I’m going to @optimum Thanks
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lee santiago (@leesantiago51) reported from Ronkonkoma, New York@optimum outage to report in Ronkonkoma, all services are down.
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Brendan Noble (@BNoble4Life) reported from East Patchogue, New York@optimum is hands down the worst ISP with the worst customer service.
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Susan Murray (@Murray171) reported from Lake Ronkonkoma, New York@OptimumHelp @edmt111374 The better question is: Does anyone on Long Island have working cable???? It’s not working in Ronkonkoma
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TaraOnTheGo (@taraonthegobye) reported from Medford, New York@OptimumHelp @optimum service to my house is not working. I have no phone or internet. I tried to call from a cell and I can’t get a live person to report it. I go online and your “service bot” never connects me to a live person. What am I paying for again?! #shittyservice
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Big G Dog from Jejojo Bagels (@BigG_Jejojos) reported from Coram, New York@OptimumHelp is this where I can somehow get to a Supervisory Level to help me with a billing question that my Wife has now wasted 4 days and over 6 hours of waiting and supposed return calls that have not happened
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Andy Kovacs (@fansince86) reported from Saint James, New York@optimum Internet has been down since 7/24. Been told it’s my router. Then the modem, then a bad signal, 2 techs - nothing - someone checked the signal on the pole - then today I was told acct was blocked because I owed $1.15. Paid that. Next CSR told me that’s impossible.
Optimum Issues Reports
Latest outage, problems and issue reports in social media:
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NotAphd3 (@notaphd3) reported@optimum Service is down
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Sean Kelly (@SeanOfKelly) reported@SuzytheFox @OptimumHelp @optimum It couldn’t have been more generic. It’s also insulting that they try to make you believe it was a unique answer just for you. Wondering when my bill will go down. I’d ditch ESPN if I could. That’s a large part of the bill and it’s bundled.
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Booker Washington (@bookwashington) reported@Saffyer @optimum @MLBNetwork I know the feeling Dish network took some local channels off the TV
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Vic Mastrorocco (@bluxtwo) reported@THEVinceRusso @MLBNetwork I would love to, but @optimum got rid of the MLB Network… I will be cutting the cord soon and finding different options to watch… Screw Optimum!!!
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Donna (@Donna94884759) reported@Suddenlink @optimum Customer service is outsourced, RIDICULOUS!!!!!
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Sean Kelly (@SeanOfKelly) reported@optimum So when are you going to stop messing around and bring back @MLBNetwork ? My bill hasn’t gone down 1 cent. I think you owe us a 2 month refund.
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Blue&Gold Redneck (@milkmanjr91) reported@optimum @paramountnet It’s been a few days with no sound on the network? Called Optumum yesterday and did a reset and data reset - still nothing. Come on guys @BarRescue is new tonight and it’s hard to watch with no volume.
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Steven Richards (@scrappydoctor22) reported@optimum do not use optimum. I canceled on 3/11/26. I had 4 days of outage, they reimbursed me $3.04. I do not pay $.76/day for Internet. also were giving me a credit for HBO Max, ended w/o notice-I didn’t need as I was getting thru Verizon,charged me a whole month when cancelled
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Adam Bernard (@AdamsWorldBlog) reported@SieraSantos @MLBNetwork Wish I could've seen it. @optimum is the absolute worst.
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Grows On Trees (@on_trees13711) reported@OptimumHelp @optimum Today, I was told there would be a 2-4 hour wait to talk to a supervisor to resolve this issue. When I had previously cancelled, I was told by a customer service rep that I would be receiving a refund. Yet, Optimum Mobile is still billing me. What gives?