Optimum outages and service status in Ridge, New York
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Full Outage Map
- Optimum generated 0 outage signals in the last 24 hours around Ridge, including 0 direct reports.
- The most common problems reported in this area mention TV.
- TV (100%)
Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming.
Problems in the last 24 hours in Ridge, New York
The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Ridge, New York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optimum. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Ridge, New York
The most recent Optimum outage reports came from the following cities: Medford, Patchogue, Coram, Lake Grove, and Centereach.
| City | Problem Type | Report Time |
|---|---|---|
 Medford
|
TV | 29 days ago |
|
Medford
|
TV | 30 days ago |
|
Patchogue
|
TV | 30 days ago |
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Coram
|
Internet | 1 month ago |
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Lake Grove
|
TV | 1 month ago |
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Centereach
|
TV | 2 months ago |
Community Discussion
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Optimum Issues Reports Near Ridge, New York
Latest outage, problems and issue reports in Ridge and nearby locations:
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🏀Dan Melo🏀RIP Kobe❤️ (@Swaggy_Melo) reported from Shirley, New YorkWtf is this @MSNBC_Breaking @NBCNews @MSNBC get this channel off the air @optimum @AlticeUSA @Xfinity ASAP and u too @att
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Douglas Kelley (@LISUNCHASER) reported from Medford, New York@optimum Called customer service got someone from out of country. Can’t even get a American tech on the phone this out sourcing has to go Drop them
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Mary Yellin ☘️🇮🇪🍀💚 (@Mar3sons) reported from Mastic, New York@OptimumHelp spoke to a rep at 9:14 am. Said she would call back. NOTHING. I am going to look into other options. Your company is horrible.
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Kristine (@krstnbass) reported from Bohemia, New York@optimum erroneously canceled my account because someone claimed to b moving 2 my residence. Now days and hours 2 correct the issue is still ongoing. Not 2 mention repeated mysterious disconnections while I'm on hold. Ironic since it is their service #Cable #altice #cutcable
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Cathy Jessup (@cljskis) reported from Patchogue, New York@OptimumHelp I called last week to close my father’s account and open a new account for my mother and they never closed the account, now I can’t setup a new account and you customer rep hung up on me. Channels are missing already after just 2 days.
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Allison Pfeifer (@Lollipop13p) reported from North Patchogue, New York@AlticeUSA @optimum the worst service ever!!!!! Just trying to watch the #amas and keeps cutting out
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Mary Yellin ☘️🇮🇪🍀💚 (@Mar3sons) reported from Mastic, New York@OptimumHelp I need credit for the three weeks I had no service and there is no way to get through to anyone!!! And 3 days last month.
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Bloodweiser (@OfficialBigUT) reported from Gordon Heights, New York@OptimumHelp @optimum I WILL CONTINUE TO TWEET TO YOU DAILY UNTIL MY SERVICE IS WORKING. 15 DAYS NOW
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Italian Rich 🇮🇹 (@Italian_Rich) reported from Middle Island, New York@OptimumHelp outage in rocky point, by
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Adam P (@solaraguy11) reported from Holbrook, New York@NYIslanders @IslesMSGN anybody else having an absolutely garbage quality broadcast on the glorious cablevision msg networks?
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Sayem Shahrier (@SayemStudios) reported from Holtsville, New York@OptimumHelp Not working right now!😱
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Mary Yellin ☘️🇮🇪🍀💚 (@Mar3sons) reported from Mastic, New York@OptimumHelp I haven't had service for weeks and they said they will charge me 80.00 to come fix it. #THIEVES #MONOPOLY
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Naomi Doudera (@naodoud63_naomi) reported from Bayport, New York@optimum Stay away from altice optimum fees go up service go down liars here
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Bill O'Sullivan (@sully2344) reported from Holbrook, New York@OptimumHelp service outage in Holbrook?
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Kristine (@krstnbass) reported from Bohemia, New YorkAnd yet @optimum @OptimumHelp According to your messages my phone service is in fact disconnected. And when I call to try and disconnect you guys tell me that the phone number is disconnected
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Mike Daniello (@mkdaniello25) reported from Holbrook, New York@optimum @OptimumHelp been on hold for nearly 2 hours! First call got dropped because of your wonderful phone service so I had to call back and lost my place. Can someone explain to me why I need to have someone service my wifi for the 5th time in the last year?
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Mary Yellin ☘️🇮🇪🍀💚 (@Mar3sons) reported from Mastic, New YorkI have not had @OptimumHelp for weeks. I work from home and have no internet, phone or tv for weeks. I am going to end up in the hospital and will sue @PSEGLI @NYGovCuomo HELP ME!!!!!
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Tex Mac (@TX2NY1016) reported from Ronkonkoma, New York@VerizonSupport @verizonfios Your customer service phone number sucks. 15 minutes and waiting for an actual agent to answer the stupid phone. The initial intent of this cell was a simple question, now the intent of the calm is to tell you that I’m going to @optimum Thanks
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James Bambina (@Bambinajames) reported from Calverton, New York@OptimumHelp why do you have the worst customer service to go with the worst cable???????
Optimum Issues Reports
Latest outage, problems and issue reports in social media:
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jody schwartz (@JodysJody) reported@optimum My Internet and cable have been down for 3 hours
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Tyler Hugues (@tjhugues98) reported@optimum hey peckerwoods, it’s your old pal here again. Just heard the **** you tried to pull trying to jack up my Grandpa’s bill. I seriously don’t know how you still have customers. Clown show. 🤡 If I had to choose between Stone Age and you? I would choose Stone Age.
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rMetsBack? (@yMets00) reported@optimum All sports on fiber are 90 seconds behind the actual live game. 90 Seconds Also bring back @MLBNetwork or lower my damn bill
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Denver Smith (@DenverSmith1964) reported@optimum I will never return to Optimum. Everything is geared towards profit and little towards customer service. After dealing with the local store, offshore cust support and executive customer relations, it is clear that this mentality is woven throughout the entire organization.
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Not This (@NF48592167) reported@optimum wow current commercial is an awful mess of AI slop. Definitely won't be buying your service if you care so little about it that you don't think it's worth hiring actors or artists to make a commercial for it.
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Flurpledur (@Flurpledur) reportedAhh yes another day of unstable upload speed brought to you by @optimum shitternet
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Kenneth W (@kenneth1783) reportedOK @optimum — help me understand this. Chat (after logging in): “You must call to get a Port Code.” Call support: Refused to help and hung up. Store visit: Gave my phone number and got the Port Code email instantly. No ID check. No name verification. Make this make sense.
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Elijah (@ElijahWX98) reported@optimum Are you guys gonna fix your Internet? My Internet has been running like dogshit for 5 days now.
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Flurpledur (@Flurpledur) reportedWelp only manage to go for an hour and 40 minutes because @Optimum gaslit me into thinking my internet was fine. I test it at 6pm and got about 660 down and 18 up. An hour and a half later I'm getting 1000+ ping every 10 seconds on Overwatch
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Balla (@Balla3814943834) reported@TheJarettDiaz @optimum Just switch providers they won’t learn we pay bills for bad service