Optimum outages and service status in Middle Island, New York
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Full Outage Map
- Optimum generated 0 outage signals in the last 24 hours around Middle Island, including 0 direct reports.
- The most common problems reported in this area mention TV.
- TV (100%)
Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming.
Problems in the last 24 hours in Middle Island, New York
The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Middle Island, New York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optimum. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Middle Island, New York
The most recent Optimum outage reports came from the following cities: Medford, Patchogue, Coram, Lake Grove, and Centereach.
| City | Problem Type | Report Time |
|---|---|---|
 Medford
|
TV | 29 days ago |
|
Medford
|
TV | 30 days ago |
|
Patchogue
|
TV | 30 days ago |
|
Coram
|
Internet | 1 month ago |
|
Lake Grove
|
TV | 1 month ago |
|
Centereach
|
TV | 2 months ago |
Community Discussion
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Optimum Issues Reports Near Middle Island, New York
Latest outage, problems and issue reports in Middle Island and nearby locations:
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Joseph Carbone (@Seablazer) reported from Wading River, New York@OptimumHelp 1/ installer was here, literally stayed 3 minutes. Just moved into our house and do not have everything moved in yet, so he said without the TV’s there, it’s a no go. WTF. No one told me to have them ready. The least he could do was install the modem so we had the
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Mary Yellin ☘️🇮🇪🍀💚 (@Mar3sons) reported from Mastic, New York@OptimumHelp why can't #AlticeWifi find an IP address. I have been without and service since Monday! I will be looking into filing a complaint.
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Naomi Doudera (@naodoud63_naomi) reported from Bayport, New York@optimum Stay away from this company billing department sucks
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Allison Pfeifer (@Lollipop13p) reported from North Patchogue, New York@AlticeUSA @optimum the worst service ever!!!!! Just trying to watch the #amas and keeps cutting out
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Kristine (@krstnbass) reported from Bohemia, New YorkI have all my screenshots I'm not paying for anything over this weekend. Disconnected my cable then disconnected my phone & @optimum can't even justify as they have had my money. Your mistakes not my problem. @OptimumHelp #nohelp
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Mary Yellin ☘️🇮🇪🍀💚 (@Mar3sons) reported from Mastic, New YorkFor all those suffering because of @PSEGLI and @OptimumHelp you can file complaints with the Public Service Commission. #LongIsland #NoPower #NoService
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Bill O'Sullivan (@sully2344) reported from Holbrook, New York@OptimumHelp currently we have no internet service.
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James Bambina (@Bambinajames) reported from Calverton, New YorkHey @OptimumHelp wtf is my guide down all day. And when I ask the rep, who is in Bangladesh, they refuse to give me a supervisor
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Brendan Noble (@BNoble4Life) reported from East Patchogue, New YorkIn case you were wondering, no, even a WiFi range extender will not help fix @Optimum’s terrible WiFi service
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Carney McFly (@Carnage4907) reported from Holbrook, New York@OptimumHelp I need help with my internet
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Rob Mintzes (@citizen_b3rt) reported from Patchogue, New York@OptimumHelp is there an outage in Patchogue, NY? Just lost internet 5 minutes ago.
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Mary Yellin ☘️🇮🇪🍀💚 (@Mar3sons) reported from Mastic, New York@OptimumHelp no help at all. Need a SUPERVISOR
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Rich MacDonald (@orangermac) reported from Stony Brook, New York@OptimumHelp @MikeH1123 ~”The Network Enhancement fee will enable us to increase our profits while making customers pay for the network and infrastructure that should normally be our responsibility”
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Amy Smith (@hashtagaims) reported from Stony Brook, New York@OptimumHelp Service outages happen in a storm. They shouldn’t (especially for $200+ a month) but they do. What’s unexpected is to try to reach a provider during said outage and be hung up on. Thanks for finally tweeting on issue - but we still await an apology and for you to make this right.
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Cathy Jessup (@cljskis) reported from Patchogue, New York@OptimumHelp I called last week to close my father’s account and open a new account for my mother and they never closed the account, now I can’t setup a new account and you customer rep hung up on me. Channels are missing already after just 2 days.
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Steve Danziger (@StevieDanziger) reported from Lake Grove, New York@OptimumHelp internet goes out on a Friday afternoon and I have to wait until Monday morning for support. This is terrible customer service, y'all.
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Sayem Shahrier (@SayemStudios) reported from Holtsville, New York@OptimumHelp Not working right now!😱
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Patrick Grady (@islesfan1154) reported from Holbrook, New York@OptimumHelp my altice one box is saying router init failed. Can I just come to the store and swap out the box? And will this help?
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Lil Glizzy (@kev_j_g) reported from Ronkonkoma, New Yorki gotta say @optimum may have THE WORST communication and customer service on the face of the earth.
Optimum Issues Reports
Latest outage, problems and issue reports in social media:
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soɔɹɐɯ (@mynamesmarcos) reported@OptimumHelp @optimum Do you know if an Arris SB8200 DOCSIS 3.1 modem is compatible and would be able to be provisioned on your cable internet? I do not have voice service (phone). Just want to make sure before purchasing, thank you.
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Joe Tattoo (@Tatt2Connection) reported@OptimumHelp @optimum Thank you. So simply cancel my account as stated. Spent far too much time on this matter.
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FV (@51566f) reported@optimum what is the status of the outage in Monmouth county? No outage reported on the outage map but it’s been almost 12 hours. Can’t wait to switch providers in a few months.
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Kenneth W (@kenneth1783) reportedOK @optimum — help me understand this. Chat (after logging in): “You must call to get a Port Code.” Call support: Refused to help and hung up. Store visit: Gave my phone number and got the Port Code email instantly. No ID check. No name verification. Make this make sense.
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Anots (@anotaro) reported@optimum @OptimumHelp What is the status of the outage in Flanders NJ? It has been 15 hours with no updates. @verizonfios PLEASE PLEASE PLEASE look at the outage map and offer Fios in those areas.
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Henry rinkewich (@H3nrink) reported@optimum @OptimumHelp @AlticeUSA Another garbage morning without the mlb network. Absolute trash provider
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Elijah (@ElijahWX98) reported@optimum Are you guys gonna fix your Internet? My Internet has been running like dogshit for 5 days now.
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todd shannon (@wncoach) reported@OptimumHelp @optimum You are not going to help. Look back through my call log and my service history and you will see nothing has been done since last summer after many hours I have put in to get this resolved. It makes your company look terrible.
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Lauren Sheible (@lauren_sheible) reported@optimum again u failed! Tv won’t connect to the internet and its baseballs opening night! Pay for this, pay for that, free upgrade to fiber optic, and still, everything sucks!!!
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Kenneth W (@kenneth1783) reportedThis is a joke right? @optimum @OptimumHelp states they will help but once you call they say No and Hang up on you. They also won’t do anything that has an audit trail. They hate putting things in writing.