Optimum outages and service status in Wading River, New York
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Full Outage Map
- Optimum generated 0 outage signals in the last 24 hours around Wading River, including 0 direct reports.
- The most common problems reported in this area mention TV and Internet.
- TV (67%)
- Internet (33%)
Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming.
Problems in the last 24 hours in Wading River, New York
The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Wading River, New York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optimum. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Wading River, New York
The most recent Optimum outage reports came from the following cities: Riverhead, Medford, and Coram.
| City | Problem Type | Report Time |
|---|---|---|
 Riverhead
|
Internet | 13 days ago |
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Medford
|
TV | 29 days ago |
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Medford
|
TV | 30 days ago |
|
Coram
|
Internet | 1 month ago |
|
Holtsville
|
TV | 3 months ago |
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Port Jefferson
|
TV | 3 months ago |
Community Discussion
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Optimum Issues Reports Near Wading River, New York
Latest outage, problems and issue reports in Wading River and nearby locations:
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CrazyGamerDome (@CrazyGamerDome) reported from Selden, New York@OptimumHelp can someone help your chat is broken and your phone lines are way way way too backed up!
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Mary Yellin ☘️🇮🇪🍀💚 (@Mar3sons) reported from Mastic, New York@OptimumHelp no help at all. Need a SUPERVISOR
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Sayem Shahrier (@SayemStudios) reported from Holtsville, New York@OptimumHelp Not working right now!😱
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Rich Gambale (@rgam56) reported from Ridge, New York@GioWFAN @7BOOMERESIASON yes PSEG is helping consumers and are being very professional. But Optimum and Dolan is not. They are shutting off people from service if they are late or behind on their payments. It is amazing how we haven’t heard from them
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scooter (@henrod) reported from Farmingville, New York@OptimumHelp I’ve been messaging you since 7am regarding my internet outage and have had no reply. You claim to be staffed 24/7. I need service in order to work from home. Where are you???
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TaraOnTheGo (@taraonthegobye) reported from Medford, New York@OptimumHelp @optimum service to my house is not working. I have no phone or internet. I tried to call from a cell and I can’t get a live person to report it. I go online and your “service bot” never connects me to a live person. What am I paying for again?! #shittyservice
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Fred Harris (@fharris66) reported from Farmingville, New York@OptimumHelp News12, Yes Network and a bunch of other channels not working and I can not login to my account on the website. Really bad service experience after a string of bad support experiences has me considering cutting the cord.
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Jon Anthony Graziano (@Jon__graziano) reported from Riverhead, New York@optimum commercial talks bad about @verizonfios yet Fios is an amazing service. We moved and had to go back to Optimum and they are the worst. Miss our Fios service, we paid less then Optimum and got more. Fios is the way to go
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Kat 🌊🌹🍑 (@katrovert) reported from Selden, New York.@optimum needs to start using some damn lube. $80 for a tech visit to add an additional box, and the guy on the phone needed to put me on hold 4 times. 15min for what should have been a 2min conversation.
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liz lederer (@lizlederer) reported from Westhampton Beach, New York@optimum I’ve been paying for cable for over 20 years and I need an appointment tomorrow and you can’t help. You have that many service issues. Optimum is just the worst. They don’t even try
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Jim Davis (@JimDavisMTG) reported from East Shoreham, New York@ChpDmg_Kiefer If we have a problem @optimum I’m going to send Twitch chat after you
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James Bambina (@Bambinajames) reported from Calverton, New YorkHey @OptimumHelp wtf is my guide down all day. And when I ask the rep, who is in Bangladesh, they refuse to give me a supervisor
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Joan Bauer (@joanieL57) reported from Miller Place, New York@OptimumHelp They then said they would be here Sat but I would have to wait all day and would be charged $80 for their incompetence.I have been a customer for over 30 years and have never been treated so poorly.
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James Bambina (@Bambinajames) reported from Calverton, New York@OptimumHelp I have had to resort to tweeting at you cause your customer service is so bad. I’m gonna go give you bad reviews on google again. To all your products.
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Mary Yellin ☘️🇮🇪🍀💚 (@Mar3sons) reported from Mastic, New YorkSo I have been without internet (all services) for over a week. @OptimumHelp is no help at all. What other services are available on #LongIsland or am I stuck with this monopoly? @verizonfios is not allowed in @BrookhavenTown
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Mary Yellin ☘️🇮🇪🍀💚 (@Mar3sons) reported from Mastic, New York@OptimumHelp the absolute worst customer service I have ever encountered in my life. Mo/intermittent internet (I work from home) Customer service- modem is bad - spent 140 buying my own modem. No change. 5 hour on chat/phone to activate the damn thing.
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Mary Yellin ☘️🇮🇪🍀💚 (@Mar3sons) reported from Mastic, New York@OptimumHelp why the hell is the AlticeWifi not connecting? I have been without service for A WEEK NOW!!!!!!!!!!!!!
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🏀Dan Melo🏀RIP Kobe❤️ (@Swaggy_Melo) reported from Shirley, New YorkWtf is this @MSNBC_Breaking @NBCNews @MSNBC get this channel off the air @optimum @AlticeUSA @Xfinity ASAP and u too @att
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Mary Yellin ☘️🇮🇪🍀💚 (@Mar3sons) reported from Mastic, New York@OptimumHelp I need credit for the three weeks I had no service and there is no way to get through to anyone!!! And 3 days last month.
Optimum Issues Reports
Latest outage, problems and issue reports in social media:
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jody schwartz (@JodysJody) reported@optimum My Internet and cable have been down for 3 hours
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Tyler Hugues (@tjhugues98) reported@optimum hey peckerwoods, it’s your old pal here again. Just heard the **** you tried to pull trying to jack up my Grandpa’s bill. I seriously don’t know how you still have customers. Clown show. 🤡 If I had to choose between Stone Age and you? I would choose Stone Age.
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rMetsBack? (@yMets00) reported@optimum All sports on fiber are 90 seconds behind the actual live game. 90 Seconds Also bring back @MLBNetwork or lower my damn bill
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Denver Smith (@DenverSmith1964) reported@optimum I will never return to Optimum. Everything is geared towards profit and little towards customer service. After dealing with the local store, offshore cust support and executive customer relations, it is clear that this mentality is woven throughout the entire organization.
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Not This (@NF48592167) reported@optimum wow current commercial is an awful mess of AI slop. Definitely won't be buying your service if you care so little about it that you don't think it's worth hiring actors or artists to make a commercial for it.
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Flurpledur (@Flurpledur) reportedAhh yes another day of unstable upload speed brought to you by @optimum shitternet
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Kenneth W (@kenneth1783) reportedOK @optimum — help me understand this. Chat (after logging in): “You must call to get a Port Code.” Call support: Refused to help and hung up. Store visit: Gave my phone number and got the Port Code email instantly. No ID check. No name verification. Make this make sense.
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Elijah (@ElijahWX98) reported@optimum Are you guys gonna fix your Internet? My Internet has been running like dogshit for 5 days now.
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Flurpledur (@Flurpledur) reportedWelp only manage to go for an hour and 40 minutes because @Optimum gaslit me into thinking my internet was fine. I test it at 6pm and got about 660 down and 18 up. An hour and a half later I'm getting 1000+ ping every 10 seconds on Overwatch
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Balla (@Balla3814943834) reported@TheJarettDiaz @optimum Just switch providers they won’t learn we pay bills for bad service