Optimum outages and service status in East Shoreham, New York
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Full Outage Map
- Optimum generated 0 outage signals in the last 24 hours around East Shoreham, including 0 direct reports.
- The most common problems reported in this area mention TV and Internet.
- TV (67%)
- Internet (33%)
Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming.
Problems in the last 24 hours in East Shoreham, New York
The chart below shows the number of Optimum reports we have received in the last 24 hours from users in East Shoreham, New York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near East Shoreham, New York
The most recent Optimum outage reports came from the following cities: Riverhead, Medford, Coram, and Centereach.
| City | Problem Type | Report Time |
|---|---|---|
 Riverhead
|
Internet | 13 days ago |
|
Medford
|
TV | 29 days ago |
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Medford
|
TV | 30 days ago |
|
Coram
|
Internet | 1 month ago |
|
Centereach
|
TV | 2 months ago |
|
Holtsville
|
TV | 3 months ago |
Community Discussion
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Optimum Issues Reports Near East Shoreham, New York
Latest outage, problems and issue reports in East Shoreham and nearby locations:
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Evan Feehan (@efeehan26) reported from Holbrook, New York@optimum I have now been without cable or internet for more than 4 days meanwhile you won’t even let me speak to a representative, even in 2020 how can this be considered good customer service? #yousuck
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Khwaja Hassan (@KhwajaH219) reported from Centereach, New YorkIf anybody is in need of internet services, please for the love of God, don’t EVER ******* get @Optimum. Since I signed up in March, they have done nothing but ******* consistently each month from canceling my service without warning to charging me more than I owe. Stay far away!
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🏀Dan Melo🏀RIP Kobe❤️ (@Swaggy_Melo) reported from Shirley, New YorkWtf is this @MSNBC_Breaking @NBCNews @MSNBC get this channel off the air @optimum @AlticeUSA @Xfinity ASAP and u too @att
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Mary Yellin ☘️🇮🇪🍀💚 (@Mar3sons) reported from Mastic, New York@OptimumHelp no help at all. Need a SUPERVISOR. Need a supervisor immediately.
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Nightwish Gambino (@SnakeAndBake) reported from Coram, New York@ChrisBenedict @optimum “Oh our service and products are awful? What are you gonna do about it? Yeah that’s what I thought!” <sends service technician to put sugar in my gas tank>
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Mike Daniello (@mkdaniello25) reported from Holbrook, New York@optimum @OptimumHelp I shouldn’t have to keep calling about this. Last worker came and changed the router and said it would never be an issue again. Guess what? Less than a year and I’m back in the same spot I was. I want someone at my house tomorrow!! Time for @verizonfios
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Mary Yellin ☘️🇮🇪🍀💚 (@Mar3sons) reported from Mastic, New York@OptimumHelp no service for a week. No hotspot available. What is the matter with your company? I am going to the Public Service Commission and filing a complaint.
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James Bambina (@Bambinajames) reported from Calverton, New York@OptimumHelp I have had to resort to tweeting at you cause your customer service is so bad. I’m gonna go give you bad reviews on google again. To all your products.
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Deven Shah (@deven_shah_cal) reported from Centereach, New York@optimum customer service sucks. Was on hold for 53mins and then the rep hung up on me. What kind of monopolistic attitude.
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Joseph Carbone (@Seablazer) reported from Wading River, New York@OptimumHelp 1/ installer was here, literally stayed 3 minutes. Just moved into our house and do not have everything moved in yet, so he said without the TV’s there, it’s a no go. WTF. No one told me to have them ready. The least he could do was install the modem so we had the
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Fogerator (@fogerator) reported from Mastic, New YorkSo i call in to find out there is maintenance causing service interuptions via a recorded message. It would have been great to know this ahead of time @OptimumHelp
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Bloodweiser (@OfficialBigUT) reported from Gordon Heights, New York@LINYStateofMind @optimum @OptimumHelp They’re isn’t one. Optimum monopolized Suffolk county so I can’t even tell them to take their shit and go because it’s the only wifi company out here. I just gotta keep taking them ******* me. Nothing else I can do
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Fred Harris (@fharris66) reported from Farmingville, New York@OptimumHelp I have been waiting for a call back from support for my TV service since 1pm this afternoon. The original estimate was 45 minutes. I think it’s time to #cutthecord.
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TaraOnTheGo (@taraonthegobye) reported from Medford, New York@OptimumHelp @optimum service to my house is not working. I have no phone or internet. I tried to call from a cell and I can’t get a live person to report it. I go online and your “service bot” never connects me to a live person. What am I paying for again?! #shittyservice
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Mary Yellin ☘️🇮🇪🍀💚 (@Mar3sons) reported from Mastic, New York@OptimumHelp why can't #AlticeWifi find an IP address. I have been without and service since Monday! I will be looking into filing a complaint.
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Jon Anthony Graziano (@Jon__graziano) reported from Riverhead, New York@optimum commercial talks bad about @verizonfios yet Fios is an amazing service. We moved and had to go back to Optimum and they are the worst. Miss our Fios service, we paid less then Optimum and got more. Fios is the way to go
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Mary Yellin ☘️🇮🇪🍀💚 (@Mar3sons) reported from Mastic, New York@OptimumHelp why can't anyone explain why there is a strong #AlticeWiFi signal, it still cannot find the IP address to connect? 7 days no service. What a POS company.
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Bill O'Sullivan (@sully2344) reported from Holbrook, New York@OptimumHelp service outage in Holbrook?
Optimum Issues Reports
Latest outage, problems and issue reports in social media:
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soɔɹɐɯ (@mynamesmarcos) reported@OptimumHelp @optimum Do you know if an Arris SB8200 DOCSIS 3.1 modem is compatible and would be able to be provisioned on your cable internet? I do not have voice service (phone). Just want to make sure before purchasing, thank you.
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Joe Tattoo (@Tatt2Connection) reported@OptimumHelp @optimum Thank you. So simply cancel my account as stated. Spent far too much time on this matter.
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FV (@51566f) reported@optimum what is the status of the outage in Monmouth county? No outage reported on the outage map but it’s been almost 12 hours. Can’t wait to switch providers in a few months.
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Kenneth W (@kenneth1783) reportedOK @optimum — help me understand this. Chat (after logging in): “You must call to get a Port Code.” Call support: Refused to help and hung up. Store visit: Gave my phone number and got the Port Code email instantly. No ID check. No name verification. Make this make sense.
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Anots (@anotaro) reported@optimum @OptimumHelp What is the status of the outage in Flanders NJ? It has been 15 hours with no updates. @verizonfios PLEASE PLEASE PLEASE look at the outage map and offer Fios in those areas.
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Henry rinkewich (@H3nrink) reported@optimum @OptimumHelp @AlticeUSA Another garbage morning without the mlb network. Absolute trash provider
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Elijah (@ElijahWX98) reported@optimum Are you guys gonna fix your Internet? My Internet has been running like dogshit for 5 days now.
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todd shannon (@wncoach) reported@OptimumHelp @optimum You are not going to help. Look back through my call log and my service history and you will see nothing has been done since last summer after many hours I have put in to get this resolved. It makes your company look terrible.
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Lauren Sheible (@lauren_sheible) reported@optimum again u failed! Tv won’t connect to the internet and its baseballs opening night! Pay for this, pay for that, free upgrade to fiber optic, and still, everything sucks!!!
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Kenneth W (@kenneth1783) reportedThis is a joke right? @optimum @OptimumHelp states they will help but once you call they say No and Hang up on you. They also won’t do anything that has an audit trail. They hate putting things in writing.