Optimum outages and service status in Riverhead, New York
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Full Outage Map
- Optimum generated 0 outage signals in the last 24 hours around Riverhead, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
The latest reports from users having issues in Riverhead come from postal codes 11901 .
Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming.
Problems in the last 24 hours in Riverhead, New York
The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Riverhead, New York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Riverhead, New York
The most recent Optimum outage reports came from the following cities: Riverhead.
| City | Problem Type | Report Time |
|---|---|---|
 Riverhead
|
Internet | 14 days ago |
|
Hampton Bays
|
TV | 2 months ago |
|
Hampton Bays
|
TV | 3 months ago |
Community Discussion
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Optimum Issues Reports Near Riverhead, New York
Latest outage, problems and issue reports in Riverhead and nearby locations:
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Mary Yellin ☘️🇮🇪🍀💚 (@Mar3sons) reported from Mastic, New York@OptimumHelp no service for a week. No hotspot available. What is the matter with your company? I am going to the Public Service Commission and filing a complaint.
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James Bambina (@Bambinajames) reported from Calverton, New YorkHey @OptimumHelp you are the WORST cable company out there. I have disrespectful reps telling me I can’t get a supervisor. Wtf I pay a lot of money a month. You wanna keep me as a customer?
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Mary Yellin ☘️🇮🇪🍀💚 (@Mar3sons) reported from Mastic, New York@optimum @OptimumHelp I am contacting @NYSConsumer and filing a complaint.
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Mary Yellin ☘️🇮🇪🍀💚 (@Mar3sons) reported from Mastic, New York@OptimumHelp is no help at all. File complaints with the Public Service Commission. This monopoly needs to be broken up. We need other providers.
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Mary Yellin ☘️🇮🇪🍀💚 (@Mar3sons) reported from Mastic, New York@OptimumHelp spoke to a rep at 9:14 am. Said she would call back. NOTHING. I am going to look into other options. Your company is horrible.
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🏀Dan Melo🏀RIP Kobe❤️ (@Swaggy_Melo) reported from Shirley, New YorkWtf is this @MSNBC_Breaking @NBCNews @MSNBC get this channel off the air @optimum @AlticeUSA @Xfinity ASAP and u too @att
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K8eRN (@k8eRN) reported from Shinnecock Hills, New York@OptimumHelp Part 3- they literally just called me back and canceled tomorrow’s appointment too. I mean, at least they had the courtesy to cancel this time instead of just being a no show...This is UNREAL.
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Mary Yellin ☘️🇮🇪🍀💚 (@Mar3sons) reported from Mastic, New York@OptimumHelp why can't anyone explain why there is a strong #AlticeWiFi signal, it still cannot find the IP address to connect? 7 days no service. What a POS company.
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K8eRN (@k8eRN) reported from Shinnecock Hills, New York@OptimumHelp Optimum you suck! I waited hours for a technician who NEVER SHOWED UP! I have crappy internet SINCE MARCH 31!!! My college student cannot participate in her online classes. This is unacceptable!!
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Mary Yellin ☘️🇮🇪🍀💚 (@Mar3sons) reported from Mastic, New York@OptimumHelp no help at all. Need a SUPERVISOR
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Jason Grad (@mrjasongrad) reported from Westhampton, New YorkKudos to @optimum for their genius policy! 🏆🙌🏼 They don’t refund you for lost service until after they resolve your issue. So they just never resolve the issue and never have to provide service nor refund customers. #SmartBusiness
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Mary Yellin ☘️🇮🇪🍀💚 (@Mar3sons) reported from Mastic, New York@OptimumHelp NOW THAT IT HAS TAKEN OVER A MONTH FOR @PSEGLI TO CLEAR IT FOR OPTIMUM TO COME OUT AND FIX MY CABLE I AM TOLD IT WILL BE 80.00?????? WHAT ******** IS WRONG WITH YOUR COMPANY?????????
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Mary Yellin ☘️🇮🇪🍀💚 (@Mar3sons) reported from Mastic, New York@goldietaylor I stopped watching @CBS because they want $$ to use their app. A service I already pay for through my @optimum bill.
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Emmett (@irishemski) reported from Hampton Bays, New York@optimum Your service is so awful.i pay $240/month..why am I gettimg bumped off calls and movies and my entire system 3-4x a day....it 2020..someone needs to respond and provide assistance
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Mary Yellin ☘️🇮🇪🍀💚 (@Mar3sons) reported from Mastic, New York@OptimumHelp I need credit for the three weeks I had no service and there is no way to get through to anyone!!! And 3 days last month.
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Mary Yellin ☘️🇮🇪🍀💚 (@Mar3sons) reported from Mastic, New York@OptimumHelp no help at all. Need a SUPERVISOR. Need a supervisor immediately.
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Paul Aversano (@PaulAversano) reported from Quogue, New York@Scaramucci @optimum @Altice Exactly. Same issue as well. They are terrible. Wish there was another choice
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luke andrews (@laand) reported from Hampton Bays, New York@OptimumHelp are there any service outages in Hampton bays?
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Tootsiemr2 (@tootsiemr2) reported from Hampton Bays, New York@OptimumHelp how can I get help with my cable always freezing when I watch movies or replays etc #help
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Regina Calcaterra (@rcalcaterra) reported from New Suffolk, New York@optimum intermittent internet service since Friday. Is there an outage in 11956?
Optimum Issues Reports
Latest outage, problems and issue reports in social media:
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Steven Richards (@scrappydoctor22) reported@optimum do not use optimum. I canceled on 3/11/26. I had 4 days of outage, they reimbursed me $3.04. I do not pay $.76/day for Internet. also were giving me a credit for HBO Max, ended w/o notice-I didn’t need as I was getting thru Verizon,charged me a whole month when cancelled
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ecr.socialmedia (@ecr_socialmedia) reported.@optimum no longer has the @MLBNetwork, @MLB? Do you people think that customers are going to continue with your service at all now that we have to have 5+ paid steaming services for one sport?
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Mr. M (@11Mr_M) reported@DustinFinn @optimum @OptimumHelp You are speaking a different language. I just know mine is slow lol.
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@[email protected] (@pejacoby) reported@DustinFinn @optimum @OptimumHelp Aha, see, it’s a PM instead of a DM, that’ll fix it! 🤔
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Joe Tattoo (@Tatt2Connection) reported@OptimumHelp @optimum Thank you. So simply cancel my account as stated. Spent far too much time on this matter.
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Adam Bernard (@AdamsWorldBlog) reported@SieraSantos @MLBNetwork Wish I could've seen it. @optimum is the absolute worst.
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Balla (@Balla3814943834) reported@OptimumHelp @ElijahWX98 @optimum Definitely switching to Verizon after this horrible service 3 days internet out
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Joey (@Degenerate0123) reportedHey @optimum @OptimumHelp I need some help with my service
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njbenfiquista24 (@njbenfiquista89) reported@OptimumHelp @RLS39800575 @optimum Fix the outage in Newark then. We haven’t had connection all day
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Donna (@Donna94884759) reported@Suddenlink @optimum Customer service is outsourced, RIDICULOUS!!!!!