Optimum outages and service status in Westhampton, New York
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Full Outage Map
- Optimum generated 0 outage signals in the last 24 hours around Westhampton, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming.
Problems in the last 24 hours in Westhampton, New York
The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Westhampton, New York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optimum. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Westhampton, New York
The most recent Optimum outage reports came from the following cities: Riverhead.
| City | Problem Type | Report Time |
|---|---|---|
 Riverhead
|
Internet | 14 days ago |
|
Hampton Bays
|
TV | 2 months ago |
|
Hampton Bays
|
TV | 3 months ago |
Community Discussion
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Optimum Issues Reports Near Westhampton, New York
Latest outage, problems and issue reports in Westhampton and nearby locations:
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Tootsiemr2 (@tootsiemr2) reported from Hampton Bays, New York@OptimumHelp how can I get help with my cable always freezing when I watch movies or replays etc #help
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Mary Yellin ☘️🇮🇪🍀💚 (@Mar3sons) reported from Mastic, New YorkI have not had @OptimumHelp for weeks. I work from home and have no internet, phone or tv for weeks. I am going to end up in the hospital and will sue @PSEGLI @NYGovCuomo HELP ME!!!!!
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Mary Yellin ☘️🇮🇪🍀💚 (@Mar3sons) reported from Mastic, New York@OptimumHelp NOW THAT IT HAS TAKEN OVER A MONTH FOR @PSEGLI TO CLEAR IT FOR OPTIMUM TO COME OUT AND FIX MY CABLE I AM TOLD IT WILL BE 80.00?????? WHAT ******** IS WRONG WITH YOUR COMPANY?????????
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James Bambina (@Bambinajames) reported from Calverton, New YorkHey @OptimumHelp you are the WORST cable company out there. I have disrespectful reps telling me I can’t get a supervisor. Wtf I pay a lot of money a month. You wanna keep me as a customer?
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Mary Yellin ☘️🇮🇪🍀💚 (@Mar3sons) reported from Mastic, New York@goldietaylor I stopped watching @CBS because they want $$ to use their app. A service I already pay for through my @optimum bill.
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K8eRN (@k8eRN) reported from Shinnecock Hills, New York@OptimumHelp Optimum you suck! I waited hours for a technician who NEVER SHOWED UP! I have crappy internet SINCE MARCH 31!!! My college student cannot participate in her online classes. This is unacceptable!!
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Joseph Carbone (@Seablazer) reported from Wading River, New York@OptimumHelp 1/ installer was here, literally stayed 3 minutes. Just moved into our house and do not have everything moved in yet, so he said without the TV’s there, it’s a no go. WTF. No one told me to have them ready. The least he could do was install the modem so we had the
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luke andrews (@laand) reported from Hampton Bays, New YorkExtremely frustrated that my internet has been down all day at home and I can’t use any of my lights. #smarthomefail I hope @optimum can solve this without a service call so i don’t have to wait until Tuesday to use the internet at home
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Fogerator (@fogerator) reported from Mastic, New YorkSo i call in to find out there is maintenance causing service interuptions via a recorded message. It would have been great to know this ahead of time @OptimumHelp
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holly maas (@hollymmaas) reported from Hampton Bays, New York@OptimumHelp are you currently down in Hampton bays? Unable to connect.
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Mary Yellin ☘️🇮🇪🍀💚 (@Mar3sons) reported from Mastic, New York@OptimumHelp I haven't had service for weeks and they said they will charge me 80.00 to come fix it. #THIEVES #MONOPOLY
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Mary Yellin ☘️🇮🇪🍀💚 (@Mar3sons) reported from Mastic, New York@OptimumHelp is no help at all. File complaints with the Public Service Commission. This monopoly needs to be broken up. We need other providers.
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Craig Knapp (@CraigKnappMusic) reported from Ridge, New York@OptimumHelp trying to get help with activating a new modem I purchased. I’ve been on hold for almost an hour. Please help!!!
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Mary Yellin ☘️🇮🇪🍀💚 (@Mar3sons) reported from Mastic, New York@NYSDPS I have dangerous electrical issues from before the storm. 2 missed appointments from @PSEGLI and NO @OptimumHelp service at all for a week. No hotspot no nothing. Work from home. Going to lose my job. DO SOMETHING!!!!!
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Mary Yellin ☘️🇮🇪🍀💚 (@Mar3sons) reported from Mastic, New York@OptimumHelp the absolute worst customer service I have ever encountered in my life. Mo/intermittent internet (I work from home) Customer service- modem is bad - spent 140 buying my own modem. No change. 5 hour on chat/phone to activate the damn thing.
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Mary Yellin ☘️🇮🇪🍀💚 (@Mar3sons) reported from Mastic, New York@OptimumHelp spoke to a rep at 9:14 am. Said she would call back. NOTHING. I am going to look into other options. Your company is horrible.
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James Bambina (@Bambinajames) reported from Calverton, New York@OptimumHelp why do you have the worst customer service to go with the worst cable???????
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Mary Yellin ☘️🇮🇪🍀💚 (@Mar3sons) reported from Mastic, New York@OptimumHelp I need credit for the three weeks I had no service and there is no way to get through to anyone!!! And 3 days last month.
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Mary Yellin ☘️🇮🇪🍀💚 (@Mar3sons) reported from Mastic, New York@OptimumHelp why the hell is the AlticeWifi not connecting? I have been without service for A WEEK NOW!!!!!!!!!!!!!
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James Bambina (@Bambinajames) reported from Calverton, New YorkHey @OptimumHelp wtf is my guide down all day. And when I ask the rep, who is in Bangladesh, they refuse to give me a supervisor
Optimum Issues Reports
Latest outage, problems and issue reports in social media:
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Grows On Trees (@on_trees13711) reportedHey @optimum Cancelled optimum mobile, returned the device unopened, was told that was all I needed to do to cancel, then I had to cancel again. So here I am waiting to cancel the credit card charge that you didn't prevent. Wassup.
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rMetsBack? (@yMets00) reported@optimum All sports on fiber are 90 seconds behind the actual live game. 90 Seconds Also bring back @MLBNetwork or lower my damn bill
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NotAphd3 (@notaphd3) reported@optimum Service is down
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Will Wagner 🟧 (@WillWagnerMusic) reported@OptimumHelp @optimum The Optimum TV portal on CBS doesn't allow me to log in using the same Optimum TV log in I use for TBS or TNT. This is computer programming issue, involving how Optimum TV is connected to CBS.
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Richie (@isxperr) reported@optimum @OptimumHelp yall can’t fix nothing, do you know how many technicians been to my house how many times I had to switch routers in order for your representative to tell me that I need a gaming monitor in order to game when you have Verizon that can support gaming. You guys are a joke.
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njbenfiquista24 (@njbenfiquista89) reported@OptimumHelp @RLS39800575 @optimum Fix the outage in Newark then. We haven’t had connection all day
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Kenneth W (@kenneth1783) reportedThis is a joke right? @optimum @OptimumHelp states they will help but once you call they say No and Hang up on you. They also won’t do anything that has an audit trail. They hate putting things in writing.
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FV (@51566f) reported@optimum what is the status of the outage in Monmouth county? No outage reported on the outage map but it’s been almost 12 hours. Can’t wait to switch providers in a few months.
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Grows On Trees (@on_trees13711) reported@OptimumHelp @optimum Today, I was told there would be a 2-4 hour wait to talk to a supervisor to resolve this issue. When I had previously cancelled, I was told by a customer service rep that I would be receiving a refund. Yet, Optimum Mobile is still billing me. What gives?
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Luis Martz (@WalkngSoul) reported@OptimumHelp @Idiocratese @optimum Can you give an update on the internet outage in Newark NJ