Optimum outages and service status in Shirley, New York
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Full Outage Map
- Optimum generated 0 outage signals in the last 24 hours around Shirley, including 0 direct reports.
- The most common problems reported in this area mention TV and Internet.
- TV (75%)
- Internet (25%)
Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming.
Problems in the last 24 hours in Shirley, New York
The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Shirley, New York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optimum. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Shirley, New York
The most recent Optimum outage reports came from the following cities: Riverhead, Medford, Patchogue, and Coram.
| City | Problem Type | Report Time |
|---|---|---|
 Riverhead
|
Internet | 13 days ago |
|
Medford
|
TV | 29 days ago |
|
Medford
|
TV | 30 days ago |
|
Patchogue
|
TV | 30 days ago |
|
Coram
|
Internet | 1 month ago |
|
Holtsville
|
TV | 3 months ago |
Community Discussion
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Optimum Issues Reports Near Shirley, New York
Latest outage, problems and issue reports in Shirley and nearby locations:
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Fred Harris (@fharris66) reported from Farmingville, New York@OptimumHelp I have been waiting for a call back from support for my TV service since 1pm this afternoon. The original estimate was 45 minutes. I think it’s time to #cutthecord.
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Big G Dog from Jejojo Bagels (@BigG_Jejojos) reported from Coram, New York@OptimumHelp is this where I can somehow get to a Supervisory Level to help me with a billing question that my Wife has now wasted 4 days and over 6 hours of waiting and supposed return calls that have not happened
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Joy (@joylamon) reported from Middle Island, New York@OptimumHelp My internet is out, are you having any problems in Middle Island, NY?
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Bill O'Sullivan (@sully2344) reported from Holbrook, New York@OptimumHelp currently we have no internet service.
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Tom Curry (@tommau4321) reported from Blue Point, New York@OptimumHelp most of our neighborhood has no internet service since early afternoon. Please help
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scooter (@henrod) reported from Farmingville, New York@OptimumHelp I’ve been messaging you since 7am regarding my internet outage and have had no reply. You claim to be staffed 24/7. I need service in order to work from home. Where are you???
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LS (@Skrubba05) reported from Bayport, New York@OptimumHelp I began using your service Sat morning and it has been nothing short of a disaster since. My wife works from home and the internet isn’t working today. The tv has only basic channels working. Dvr, streaming and on demand never worked. I can’t get anyone on the phone
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Cat Troiano (@CatTroianoLI) reported from Yaphank, New York@optimum Internet is down yet again for hours (was down four days ago you). Your bills keep going up, and your internet service has become the absolute WORST. Get your shit together already and fix it. 😡
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Lindsay Besso (@LBesso) reported from Patchogue, New York@optimum as a paying customer and a teacher I am disappointed with your recent service. I understand you are doing a lot however I have tried to contact you several times. I need to help my students but your lack of service and internet speed is unacceptable.
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Naomi Doudera (@naodoud63_naomi) reported from Bayport, New York@optimum @OptimumHelp You suck lousy service can’t speak English
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🏀Dan Melo🏀RIP Kobe❤️ (@Swaggy_Melo) reported from Shirley, New YorkWtf is this @MSNBC_Breaking @NBCNews @MSNBC get this channel off the air @optimum @AlticeUSA @Xfinity ASAP and u too @att
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Carney McFly (@Carnage4907) reported from Holbrook, New YorkI can’t understand how @optimum can think it’s ok to disconnect peoples service because they’re performing maintenance. Peoples security systems rely on internet. Do we get a partial relief on the bill? Why are you doing it at 11:30 and not 5am? yet to see this with cellphones
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Mary Yellin ☘️🇮🇪🍀💚 (@Mar3sons) reported from Mastic, New York@OptimumHelp no service for a week. No hotspot available. What is the matter with your company? I am going to the Public Service Commission and filing a complaint.
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Fred Harris (@fharris66) reported from Farmingville, New York@OptimumHelp News12, Yes Network and a bunch of other channels not working and I can not login to my account on the website. Really bad service experience after a string of bad support experiences has me considering cutting the cord.
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Mary Yellin ☘️🇮🇪🍀💚 (@Mar3sons) reported from Mastic, New York@optimum @OptimumHelp I am contacting @NYSConsumer and filing a complaint.
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travisbobbe (@travisbobbe) reported from East Patchogue, New YorkPower flickered once at 930pm last night and @optimum cable/internet has been down since in East Patchogue. Tried rebooting boxes multiple times always ends up with error and .engage to call. Please fix this asap!!!!!
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Mary Yellin ☘️🇮🇪🍀💚 (@Mar3sons) reported from Mastic, New York@OptimumHelp I need credit for the three weeks I had no service and there is no way to get through to anyone!!! And 3 days last month.
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James Bambina (@Bambinajames) reported from Calverton, New YorkHey @OptimumHelp wtf is my guide down all day. And when I ask the rep, who is in Bangladesh, they refuse to give me a supervisor
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Sayem Shahrier (@SayemStudios) reported from Holtsville, New York@OptimumHelp Not working right now!😱
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Douglas Kelley (@LISUNCHASER) reported from Medford, New York@optimum Called customer service got someone from out of country. Can’t even get a American tech on the phone this out sourcing has to go Drop them
Optimum Issues Reports
Latest outage, problems and issue reports in social media:
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soɔɹɐɯ (@mynamesmarcos) reported@OptimumHelp @optimum Do you know if an Arris SB8200 DOCSIS 3.1 modem is compatible and would be able to be provisioned on your cable internet? I do not have voice service (phone). Just want to make sure before purchasing, thank you.
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Joe Tattoo (@Tatt2Connection) reported@OptimumHelp @optimum Thank you. So simply cancel my account as stated. Spent far too much time on this matter.
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FV (@51566f) reported@optimum what is the status of the outage in Monmouth county? No outage reported on the outage map but it’s been almost 12 hours. Can’t wait to switch providers in a few months.
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Kenneth W (@kenneth1783) reportedOK @optimum — help me understand this. Chat (after logging in): “You must call to get a Port Code.” Call support: Refused to help and hung up. Store visit: Gave my phone number and got the Port Code email instantly. No ID check. No name verification. Make this make sense.
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Anots (@anotaro) reported@optimum @OptimumHelp What is the status of the outage in Flanders NJ? It has been 15 hours with no updates. @verizonfios PLEASE PLEASE PLEASE look at the outage map and offer Fios in those areas.
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Henry rinkewich (@H3nrink) reported@optimum @OptimumHelp @AlticeUSA Another garbage morning without the mlb network. Absolute trash provider
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Elijah (@ElijahWX98) reported@optimum Are you guys gonna fix your Internet? My Internet has been running like dogshit for 5 days now.
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todd shannon (@wncoach) reported@OptimumHelp @optimum You are not going to help. Look back through my call log and my service history and you will see nothing has been done since last summer after many hours I have put in to get this resolved. It makes your company look terrible.
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Lauren Sheible (@lauren_sheible) reported@optimum again u failed! Tv won’t connect to the internet and its baseballs opening night! Pay for this, pay for that, free upgrade to fiber optic, and still, everything sucks!!!
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Kenneth W (@kenneth1783) reportedThis is a joke right? @optimum @OptimumHelp states they will help but once you call they say No and Hang up on you. They also won’t do anything that has an audit trail. They hate putting things in writing.