Optimum outages and service status in Blue Point, New York
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Full Outage Map
- Optimum generated 0 outage signals in the last 24 hours around Blue Point, including 0 direct reports.
- The most common problems reported in this area mention TV and Internet.
- TV (75%)
- Internet (25%)
Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming.
Problems in the last 24 hours in Blue Point, New York
The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Blue Point, New York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optimum. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Blue Point, New York
The most recent Optimum outage reports came from the following cities: Islip, Medford, Patchogue, Coram, Lake Grove, Centereach, and Smithtown.
| City | Problem Type | Report Time |
|---|---|---|
 Islip
|
Internet | 14 days ago |
|
Medford
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TV | 29 days ago |
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Medford
|
TV | 29 days ago |
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Patchogue
|
TV | 29 days ago |
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Coram
|
Internet | 1 month ago |
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Lake Grove
|
TV | 1 month ago |
Community Discussion
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Optimum Issues Reports Near Blue Point, New York
Latest outage, problems and issue reports in Blue Point and nearby locations:
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LS (@Skrubba05) reported from Bayport, New York@OptimumHelp I began using your service Sat morning and it has been nothing short of a disaster since. My wife works from home and the internet isn’t working today. The tv has only basic channels working. Dvr, streaming and on demand never worked. I can’t get anyone on the phone
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1968 (@changenow1968) reported from Medford, New York@optimum I would like to speak with someone about the most recent customers service experience 😬😔😔 I just had, unfortunately, I was told I can not be put into the supervisor Que or speak with anyone outside the customer service rep.
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Chris DeCristofaro (@cdecrist) reported from Medford, New York@OptimumHelp internet and tv work fine. Phone service out for 2 days. Rebooted everything with no luck. Help. For elderly father
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Fogerator (@fogerator) reported from Mastic, New YorkSo i call in to find out there is maintenance causing service interuptions via a recorded message. It would have been great to know this ahead of time @OptimumHelp
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Jason (@tempusfugit72) reported from Islip, New YorkEither way WiFi is a terrible technology. Doesn’t matter if it’s optimum/fios/spectrum etc
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Mary Yellin ☘️🇮🇪🍀💚 (@Mar3sons) reported from Mastic, New York@OptimumHelp no service for a week. No hotspot available. What is the matter with your company? I am going to the Public Service Commission and filing a complaint.
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Mary Yellin ☘️🇮🇪🍀💚 (@Mar3sons) reported from Mastic, New York@OptimumHelp is no help at all. File complaints with the Public Service Commission. This monopoly needs to be broken up. We need other providers.
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Mary Yellin ☘️🇮🇪🍀💚 (@Mar3sons) reported from Mastic, New YorkI have not had @OptimumHelp for weeks. I work from home and have no internet, phone or tv for weeks. I am going to end up in the hospital and will sue @PSEGLI @NYGovCuomo HELP ME!!!!!
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Naomi Doudera (@naodoud63_naomi) reported from Bayport, New York@optimum @OptimumHelp You suck lousy service can’t speak English
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Tom Curry (@tommau4321) reported from Blue Point, New York@OptimumHelp most of our neighborhood has no internet service since early afternoon. Please help
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Gregory Boxcave (@GregBoxcave) reported from Islip, New York@OptimumHelp @optimum its really BS that History Channel (channel 47) never f'n works. Always glitches and freezes. We've gotten new boxes, wires. Its ALWAYS like this. Sending a tech out doesnt help either. What the F*CK DO I PAY FOR IF I CANT GET MY CHANNEL! IM IN ISLIP NY
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Cathy Jessup (@cljskis) reported from Patchogue, New York@OptimumHelp I have to say I have had the worst customer experience of my life with your company. U r unresponsive and incompetent.
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robert ross (@robertr43995977) reported from Ronkonkoma, New York@angiemartinez @OptimumHelp I had problems with them for weeks everything was a Payment,80 dollars for someone to come out,than they say I needed quicker speed 50 dollars more ,damn scam
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Steve Danziger (@StevieDanziger) reported from Lake Grove, New York@OptimumHelp internet goes out on a Friday afternoon and I have to wait until Monday morning for support. This is terrible customer service, y'all.
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Richard Bolnick (@RichardBolnick) reported from Hauppauge, New York@OptimumHelp We have been experiencing sporadic internet service and keep being told that it’s an issue in my area, and that it should be fixed within hours. That was 2 weeks ago. I also have new Altice One mini boxes that won’t allow me to get Netflix or channels above 13.
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Mary Yellin ☘️🇮🇪🍀💚 (@Mar3sons) reported from Mastic, New York@OptimumHelp no help at all. Need a SUPERVISOR
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Kat 🌊🌹🍑 (@katrovert) reported from Selden, New York.@optimum needs to start using some damn lube. $80 for a tech visit to add an additional box, and the guy on the phone needed to put me on hold 4 times. 15min for what should have been a 2min conversation.
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Mary Yellin ☘️🇮🇪🍀💚 (@Mar3sons) reported from Mastic, New York@OptimumHelp I haven't had service for weeks and they said they will charge me 80.00 to come fix it. #THIEVES #MONOPOLY
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Bloodweiser (@OfficialBigUT) reported from Gordon Heights, New York@OptimumHelp @optimum I WILL CONTINUE TO TWEET TO YOU DAILY UNTIL MY SERVICE IS WORKING. 15 DAYS NOW
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Brendan Noble (@BNoble4Life) reported from East Patchogue, New YorkIn case you were wondering, no, even a WiFi range extender will not help fix @Optimum’s terrible WiFi service
Optimum Issues Reports
Latest outage, problems and issue reports in social media:
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Daniel Horski (@danhorski) reportedOne I get gift card I’m going back to @optimum . You can’t claim you’re 5G internet is good as cable when connection for smart home is terrible, mind you you’re gateway an on window sill with “excellent” signal.
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tennis.sushi.CA.NY.JPN (@eric_newyork) reported@OptimumHelp @optimum @AlticeUSA #optimum this is the worst company filled with liars. I was promised a 3 year monthly amount guaranteed by the retention center. I just got a bill that was $175 more than I’m supposed to pay. And terrible customer service
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NotAphd3 (@notaphd3) reported@optimum Service is down
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Laskinzero (@laskinzero) reported@optimum your internet service is ****.
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Will Wagner 🟧 (@WillWagnerMusic) reportedCrazy that @CBS doesn't work with @optimum. @OptimumHelp is there any plans to have a working login before next weekend's NCAA games?
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ショーン (@xx_osiris) reported@dailydirtnap **** can’t even watch the game on mlb network cuz the powers that be at @optimum are slightly retarded
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Henry rinkewich (@H3nrink) reported@optimum @OptimumHelp @AlticeUSA Another garbage morning without the mlb network. Absolute trash provider
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Jenn (@JennG110) reported@jaybronious @optimum @AlticeUSA The absolute WORST customer service, ever. It took me a 2 hours phone call to cancel cable. This was after two prior one hour calls which were mysteriously dropped midway. Let them know you’ll be contacting the AG to file a complaint
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Elchingarito (@Elchingarito1) reported@optimum Maybe when it actually works. Mines been cutting out for a week and a half. Spent a hour and a half on the phone with customer service and they made it worse. Even got a new modem. Maybe you should teach your service technicians how to replace coaxial lines instead of just running a bypass.
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ℕgonna (@Ngonna) reported@Steve_A_Reno @Starlink I’ve actually looked into it. It’s cheaper than my bundled package of garbage from @optimum