Optimum outages and service status in Gordon Heights, New York
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Full Outage Map
- Optimum generated 0 outage signals in the last 24 hours around Gordon Heights, including 0 direct reports.
- The most common problems reported in this area mention TV.
- TV (100%)
Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming.
Problems in the last 24 hours in Gordon Heights, New York
The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Gordon Heights, New York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optimum. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Gordon Heights, New York
The most recent Optimum outage reports came from the following cities: Medford, Patchogue, Coram, Lake Grove, and Centereach.
| City | Problem Type | Report Time |
|---|---|---|
 Medford
|
TV | 29 days ago |
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Medford
|
TV | 29 days ago |
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Patchogue
|
TV | 29 days ago |
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Coram
|
Internet | 1 month ago |
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Lake Grove
|
TV | 1 month ago |
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Centereach
|
TV | 2 months ago |
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Optimum Issues Reports Near Gordon Heights, New York
Latest outage, problems and issue reports in Gordon Heights and nearby locations:
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Tom Curry (@tommau4321) reported from Blue Point, New York@OptimumHelp most of our neighborhood has no internet service since early afternoon. Please help
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robert ross (@robertr43995977) reported from Ronkonkoma, New York@angiemartinez @OptimumHelp I had problems with them for weeks everything was a Payment,80 dollars for someone to come out,than they say I needed quicker speed 50 dollars more ,damn scam
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Bill O'Sullivan (@sully2344) reported from Holbrook, New York@OptimumHelp currently we have no internet service.
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Fogerator (@fogerator) reported from Mastic, New YorkSo i call in to find out there is maintenance causing service interuptions via a recorded message. It would have been great to know this ahead of time @OptimumHelp
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Mary Yellin ☘️🇮🇪🍀💚 (@Mar3sons) reported from Mastic, New York@OptimumHelp I haven't had service for weeks and they said they will charge me 80.00 to come fix it. #THIEVES #MONOPOLY
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Nightwish Gambino (@SnakeAndBake) reported from Coram, New York@ChrisBenedict @optimum “Oh our service and products are awful? What are you gonna do about it? Yeah that’s what I thought!” <sends service technician to put sugar in my gas tank>
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Carney McFly (@Carnage4907) reported from Holbrook, New York@OptimumHelp I need help with my internet
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TaraKF🐝🚞🌊☮️🕉🏳️🌈 (@kavanesq) reported from East Patchogue, New York@OptimumHelp is service out in Suffolk County, NY?
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Adam P (@solaraguy11) reported from Holbrook, New York@NYIslanders @IslesMSGN anybody else having an absolutely garbage quality broadcast on the glorious cablevision msg networks?
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Cathy Jessup (@cljskis) reported from Patchogue, New York@OptimumHelp I called last week to close my father’s account and open a new account for my mother and they never closed the account, now I can’t setup a new account and you customer rep hung up on me. Channels are missing already after just 2 days.
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Mary Yellin ☘️🇮🇪🍀💚 (@Mar3sons) reported from Mastic, New York@OptimumHelp spoke to a rep at 9:14 am. Said she would call back. NOTHING. I am going to look into other options. Your company is horrible.
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Susan Murray (@Murray171) reported from Lake Ronkonkoma, New York@OptimumHelp @edmt111374 The better question is: Does anyone on Long Island have working cable???? It’s not working in Ronkonkoma
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Joseph Carbone (@Seablazer) reported from Wading River, New York@OptimumHelp 1/ installer was here, literally stayed 3 minutes. Just moved into our house and do not have everything moved in yet, so he said without the TV’s there, it’s a no go. WTF. No one told me to have them ready. The least he could do was install the modem so we had the
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Mary Yellin ☘️🇮🇪🍀💚 (@Mar3sons) reported from Mastic, New York@OptimumHelp why can't #AlticeWifi find an IP address. I have been without and service since Monday! I will be looking into filing a complaint.
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Mary Yellin ☘️🇮🇪🍀💚 (@Mar3sons) reported from Mastic, New York@NYSDPS I have dangerous electrical issues from before the storm. 2 missed appointments from @PSEGLI and NO @OptimumHelp service at all for a week. No hotspot no nothing. Work from home. Going to lose my job. DO SOMETHING!!!!!
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Bloodweiser (@OfficialBigUT) reported from Gordon Heights, New York@LINYStateofMind @optimum @OptimumHelp They’re isn’t one. Optimum monopolized Suffolk county so I can’t even tell them to take their shit and go because it’s the only wifi company out here. I just gotta keep taking them ******* me. Nothing else I can do
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Evan Feehan (@efeehan26) reported from Sayville, New York@OptimumHelp I’m still without internet and have received no update from you other than acknowledging I have a service outage. Your website recommends twitter to contact them for help, in what world does twitter seem like an effective platform for customer service?
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Mike Daniello (@mkdaniello25) reported from Holbrook, New York@optimum @OptimumHelp I shouldn’t have to keep calling about this. Last worker came and changed the router and said it would never be an issue again. Guess what? Less than a year and I’m back in the same spot I was. I want someone at my house tomorrow!! Time for @verizonfios
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Naomi Doudera (@naodoud63_naomi) reported from Bayport, New York@optimum Terrible mobile Optimum keeps on lying
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Mary Yellin ☘️🇮🇪🍀💚 (@Mar3sons) reported from Mastic, New York@OptimumHelp the absolute worst customer service I have ever encountered in my life. Mo/intermittent internet (I work from home) Customer service- modem is bad - spent 140 buying my own modem. No change. 5 hour on chat/phone to activate the damn thing.
Optimum Issues Reports
Latest outage, problems and issue reports in social media:
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Roger Kimball (@rogerkimball) reportedWARNING: if you are considering @optimum @optimumonline for your internet service, don't. They are a dishonest company that scams its customers, falsely telling them they can lower their costs by opening a "free" mobile line. It's not free. You cancel the service. They still demand payment. Outrageous.
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James reilly (@jwmmr) reported@optimum Your customer service is the worst. Can’t even get to speak to someone in America. 30 yr customer and never had a problem till this weekend. No one knows what’s going on. I was given wrong info.
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Laskinzero (@laskinzero) reported@optimum your internet service is ****
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Sean Kelly (@SeanOfKelly) reportedSo @optimum , where’s my refund for not having @MLBNetwork for the last 2 months? You’re providing your customers with less service and still charge the same prices? A refund is due. When should I expect to see it?
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AlphaCentauri (Ed) (@out_mind181957) reportedThese major corporations like @optimum and @UPS use India or Pakistan for their call centers, knowing a lot of us have trouble understanding these people but they care more about saving money than they do about their customers. And their customers are the ones making them money! Heck, those people in the call centers have trouble understanding us too. Why do big corporations do this? Is saving money more logical than helping your customers? Or, when it comes to making money, does logic just go out the window?
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Tony Bianchi (@DaAmazins) reported@OptimumHelp @MLBNetwork @optimum can you guys get this nonsense settled already? it's baseball season and you're the only local provider not carrying the network. this is ridiculous.
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Joey (@Degenerate0123) reportedHey @optimum @OptimumHelp I need some help with my service
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soɔɹɐɯ (@mynamesmarcos) reported@OptimumHelp @optimum I am setting up my DOCSIS 3.1 modem and would like to activate it with your internet service. I can provide the MAC address and my home address plus any other information that is needed. Can I provide that here via DM or should I call or submit online?
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patrick beard (@harrelson69) reported@OptimumHelp @SeanOfKelly @optimum The only way the customers will be happy is putting mlb network back on the system. Stop with the statement that you pushed for a fair renewal.
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Chip Howard (@ChipSportsTalk) reported@OptimumHelp @optimum At this point I don't think there's anything you can do or say to keep me as a customer. I haven't even commented on my 34 year work account was disabled