Optimum outages and service status in Holbrook, New York
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Full Outage Map
- Optimum generated 0 outage signals in the last 24 hours around Holbrook, including 0 direct reports.
- The most common problems reported in this area mention TV and Internet.
- TV (75%)
- Internet (25%)
Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming.
Problems in the last 24 hours in Holbrook, New York
The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Holbrook, New York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Holbrook, New York
The most recent Optimum outage reports came from the following cities: Islip, Medford, Patchogue, Coram, Lake Grove, Centereach, and Smithtown.
| City | Problem Type | Report Time |
|---|---|---|
 Islip
|
Internet | 14 days ago |
|
Medford
|
TV | 29 days ago |
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Medford
|
TV | 29 days ago |
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Patchogue
|
TV | 29 days ago |
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Coram
|
Internet | 1 month ago |
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Lake Grove
|
TV | 1 month ago |
Community Discussion
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Optimum Issues Reports Near Holbrook, New York
Latest outage, problems and issue reports in Holbrook and nearby locations:
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Martin (@martinmrmar) reported from Smithtown, New York@optimum Still no service.... I got Optimum Online, had the power outage, got the power back but no internet... Getting a message that I must register my modem first? Why?? It's already registered...
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Fred Harris (@fharris66) reported from Farmingville, New York@OptimumHelp I have been waiting for a call back from support for my TV service since 1pm this afternoon. The original estimate was 45 minutes. I think it’s time to #cutthecord.
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travisbobbe (@travisbobbe) reported from East Patchogue, New YorkHey @optimum, just spent an hour on phone with your service help. They couldn't fix the issue that I have no access to my on-demand package options suddenly. Tech cant arrive for over a week!!!!! This is garbage service! I expect more from my cable provider! #mightBeTimeToSwitch
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Jason (@tempusfugit72) reported from Islip, New YorkEither way WiFi is a terrible technology. Doesn’t matter if it’s optimum/fios/spectrum etc
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Nightwish Gambino (@SnakeAndBake) reported from Coram, New York@ChrisBenedict @optimum “Oh our service and products are awful? What are you gonna do about it? Yeah that’s what I thought!” <sends service technician to put sugar in my gas tank>
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REAGAN 🇺🇸 (@reagantoscano) reported from Hauppauge, New YorkIf anyone is looking for a cable service I highly suggest NOT using @optimum they shut off my tv service during a nationwide pandemic claiming I owed them over $500 for not “returning” my cable boxes from months ago. They are impossible to get ahold of over the phone as well 😒
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Steve Danziger (@StevieDanziger) reported from Lake Grove, New York@OptimumHelp internet goes out on a Friday afternoon and I have to wait until Monday morning for support. This is terrible customer service, y'all.
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Evan Green (@Evan2458848) reported from Port Jefferson Station, New York@OptimumHelp my experience in the chat feature since monday has been horrible! All your employees know how to say is “there is an outage in your area” (there wasn’t) took 3 chats since monday to get a troubleshoot and find out there’s a network problem and get a tech visit appt.
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Friendly Neighborhood Jeff (@Longisland1892) reported from Islandia, New York@davidlagreca1 @optimum They’re terrible. They were the recommended for my apartment, but when I moved in they didn’t show up for my appointment. When they did finally show up the weren’t able to do the installation because they weren’t scheduled even though they were late…. I ran to @verizonfios
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Martin (@martinmrmar) reported from Smithtown, New York@RSullivanSUF @optimum Optimum Online is a bit weird.... There is no internet still but everytime I try to go online, Optimum gives me a, warning that I must register my modem first... Why? It's already registered cause I was using it before the outage!
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Cathy Jessup (@cljskis) reported from Patchogue, New York@OptimumHelp try to use you chat to discuss getting an acount set up, non responsive and can’t talk to a live person on the phone this is terrible customer service
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wesMONTE (@pipesworld78) reported from Ronkonkoma, New York@OptimumHelp Unable to get anyone on phone & online chat. Lost service Tues. power never went out, PSEG has taken fallen trees/repaired lines, power restored. Have yet to see a single @optimum van in the area! Shameful, I work from home and this is affecting my lively hood!
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J. R. Ziv (@JayZiv) reported from Setauket-East Setauket, New York@optimum @OptimumHelp been on hold for an hour and 57 minutes only to get disconnected…you guys are the absolutely worst. I’m trying to spend money here you’d think you’d have your crap together. Why in the world do I need a specialist to add a channel? Why can’t I do it online?
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Naomi Doudera (@naodoud63_naomi) reported from Bayport, New York@optimum Stay away from altice optimum fees go up service go down liars here
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Fred Harris (@fharris66) reported from Farmingville, New York@OptimumHelp News12, Yes Network and a bunch of other channels not working and I can not login to my account on the website. Really bad service experience after a string of bad support experiences has me considering cutting the cord.
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Nightwish Gambino (@SnakeAndBake) reported from Coram, New York@ChrisBenedict @optimum <walks over to your table and starts eating food off your plate with their hands> “I heard you’re unhappy with your service. You could always just have nothing. You piece of ****.”
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Naomi Doudera (@naodoud63_naomi) reported from Bayport, New York@optimum Stay away from this company billing department sucks
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LS (@Skrubba05) reported from Bayport, New York@OptimumHelp I began using your service Sat morning and it has been nothing short of a disaster since. My wife works from home and the internet isn’t working today. The tv has only basic channels working. Dvr, streaming and on demand never worked. I can’t get anyone on the phone
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Richard Bolnick (@RichardBolnick) reported from Hauppauge, New York@OptimumHelp We have been experiencing sporadic internet service and keep being told that it’s an issue in my area, and that it should be fixed within hours. That was 2 weeks ago. I also have new Altice One mini boxes that won’t allow me to get Netflix or channels above 13.
Optimum Issues Reports
Latest outage, problems and issue reports in social media:
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Daniel Horski (@danhorski) reported@TMobile horrible 5G internet. Since I switched my PETKIT devices, feeder, litter box and water fountains constantly disconnected. Im tired resetting everything every few days, this is ridiculous.I had @optimum and had zero issue with with my smart devices 😖
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Henry rinkewich (@H3nrink) reported@optimum @OptimumHelp when are you gonna fix the mlb network? Trash organization
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Dustin (BusySignal-KE2EFX) (@DustinFinn) reported@yMets00 @optimum @OptimumHelp I’d like fiber for my home backups in symmetrical speeds. I’ll always have the cellular backup / Starlink for longer problems - but for the 80% uptime - I’d prefer fiber.
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Ralph 🇺🇸 (@bulldogD502) reported@optimum your service is crap. This is the second outage this week in my area. You need to fix this
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jody schwartz (@JodysJody) reported@optimum My Internet and cable have been down for 3 hours
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Kenneth W (@kenneth1783) reported@OptimumHelp @optimum Well online chat doesn’t work. Call the customer service line and I get hanged up on since I use speakerphone and they say that’s against company policy. Going to the store tomorrow to cancel.
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Joe Tattoo (@Tatt2Connection) reported@OptimumHelp @optimum Thank you. So simply cancel my account as stated. Spent far too much time on this matter.
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NJ Home Maintenance Services (@NJ_HMS) reported@optimum Almost a year later and our service is STILL not fixed. Meanwhile, we’re being billed in full every month for channels we can’t even watch. How is this acceptable? #Optimum #CustomerService #fail
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Johnny Jagemann (@john19090117) reported@optimum When is mlb network coming back already
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/dev/matt (@mattyakel) reported@optimum / @OptimumHelp what gives you raise my bill $5 a month, and we're on the second outage for the month so far. #PoorService