Optimum outages and service status in Islandia, New York
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Full Outage Map
- Optimum generated 0 outage signals in the last 24 hours around Islandia, including 0 direct reports.
- The most common problems reported in this area mention TV, E-mail, and Internet.
- TV (60%)
- E-mail (20%)
- Internet (20%)
Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming.
Problems in the last 24 hours in Islandia, New York
The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Islandia, New York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optimum. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Islandia, New York
The most recent Optimum outage reports came from the following cities: Islip, Kings Park, Medford, Patchogue, Lake Grove, Centereach, and Smithtown.
| City | Problem Type | Report Time |
|---|---|---|
 Islip
|
Internet | 14 days ago |
|
Kings Park
|
18 days ago | |
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Medford
|
TV | 29 days ago |
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Medford
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TV | 29 days ago |
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Patchogue
|
TV | 29 days ago |
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Lake Grove
|
TV | 1 month ago |
Community Discussion
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Optimum Issues Reports Near Islandia, New York
Latest outage, problems and issue reports in Islandia and nearby locations:
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Kristine (@krstnbass) reported from Bohemia, New YorkAnd yet @optimum @OptimumHelp According to your messages my phone service is in fact disconnected. And when I call to try and disconnect you guys tell me that the phone number is disconnected
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Jason (@tempusfugit72) reported from Islip, New York@NYIslandersFan @optimum Not much can be done honestly. The removal of channels DOES NOT equal lowering your bill. Supervisor will just explain how live sports is the most expensive thing going these days keeping cable networks alive. Not excusing the poor customer service but they can’t do much..
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Jason (@tempusfugit72) reported from Islip, New YorkEither way WiFi is a terrible technology. Doesn’t matter if it’s optimum/fios/spectrum etc
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Gregory Boxcave (@GregBoxcave) reported from Islip, New York@OptimumHelp @optimum its really BS that History Channel (channel 47) never f'n works. Always glitches and freezes. We've gotten new boxes, wires. Its ALWAYS like this. Sending a tech out doesnt help either. What the F*CK DO I PAY FOR IF I CANT GET MY CHANNEL! IM IN ISLIP NY
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Daniel Siegel (@cyberderm) reported from Head of the Harbor, New York@OptimumHelp any idea when service will be back up?
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REAGAN 🇺🇸 (@reagantoscano) reported from Hauppauge, New YorkIf anyone is looking for a cable service I highly suggest NOT using @optimum they shut off my tv service during a nationwide pandemic claiming I owed them over $500 for not “returning” my cable boxes from months ago. They are impossible to get ahold of over the phone as well 😒
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Edward Green (@EJG_ed) reported from Dix Hills, New York@OptimumHelp @optimum Optimum is a joke. They can’t fix my phone service. It has been over a year and now they want me to believe they will get my cable back up. They couldn’t even get a supervisor on the phone. What a joke!
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LightHouse Mashelle (@LITEHOUSEMASHEL) reported from Deer Park, New York@optimum has the worst customer service. Isn’t so fraud when they charge you for service but the tech has never completed the install. Is this company just incompetent or crooks? I may have to say they are crooks you can’t bill someone for service you don’t have
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Rob Van Brunt (@LTBeemerRider) reported from Ronkonkoma, New York@optimum - your service today leaves a lot to desired. After 45 minutes to get a hold of someone regarding the crappy internet service, I’m told to call a different number. I call that number but no one answers and the mail box is full. @verizonfios is looking better every day.
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LightHouse Mashelle (@LITEHOUSEMASHEL) reported from Deer Park, New YorkI spoke to 22 people @optimum so explain to me why they say it’s not my job to help you 3 days and still no service pathetic their employees are the worst you can hire. As a new customer I’m going to throw their crap I. The street
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Carney McFly (@Carnage4907) reported from Holbrook, New YorkI can’t understand how @optimum can think it’s ok to disconnect peoples service because they’re performing maintenance. Peoples security systems rely on internet. Do we get a partial relief on the bill? Why are you doing it at 11:30 and not 5am? yet to see this with cellphones
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LightHouse Mashelle (@LITEHOUSEMASHEL) reported from Deer Park, New York@optimum committed fraud they signed our name to an order that they never completed. They said that a tech would be out to complete it and no one is showing up they commit illegal orders why because they think they can. How many times do you call their employees are pathetic
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Neil Burke (@burcules3) reported from Commack, New York@OptimumHelp any update on when service will be restored?!
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Gerard (@TDLI_UD) reported from Saint James, New YorkStarting to get pissed off at these ******* jerkoffs af @optimum who can’t get our business phone up and running. But have no problem billing for it while treating my fiancé like an idiot. Let me get hold of that ******** and I’ll teach him a lesson he won’t soon forget
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dani (@notdinodan) reported from Brentwood, New York@wumb0_ @optimum that’s why i convinced my parents to cancel ******** out of their cable. We only have their internet and landline services now. And we use sling tv in place for the channels my parents do like to watch. They ain’t getting no more of our money
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Lisa ❤️ (@lisa_annexo) reported from Holtsville, New York@getwellshells @optimum I hate Optimum so much. They are literally the worst
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Amy Smith (@hashtagaims) reported from Stony Brook, New York@OptimumHelp Service outages happen in a storm. They shouldn’t (especially for $200+ a month) but they do. What’s unexpected is to try to reach a provider during said outage and be hung up on. Thanks for finally tweeting on issue - but we still await an apology and for you to make this right.
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Trish Travags (@trishietime) reported from Dix Hills, New York@OptimumHelp I have had no service for 36 hours and NO ONE will help
Optimum Issues Reports
Latest outage, problems and issue reports in social media:
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NotAphd3 (@notaphd3) reported@optimum Service is down
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Sean Kelly (@SeanOfKelly) reported@SuzytheFox @OptimumHelp @optimum It couldn’t have been more generic. It’s also insulting that they try to make you believe it was a unique answer just for you. Wondering when my bill will go down. I’d ditch ESPN if I could. That’s a large part of the bill and it’s bundled.
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Booker Washington (@bookwashington) reported@Saffyer @optimum @MLBNetwork I know the feeling Dish network took some local channels off the TV
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Vic Mastrorocco (@bluxtwo) reported@THEVinceRusso @MLBNetwork I would love to, but @optimum got rid of the MLB Network… I will be cutting the cord soon and finding different options to watch… Screw Optimum!!!
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Donna (@Donna94884759) reported@Suddenlink @optimum Customer service is outsourced, RIDICULOUS!!!!!
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Sean Kelly (@SeanOfKelly) reported@optimum So when are you going to stop messing around and bring back @MLBNetwork ? My bill hasn’t gone down 1 cent. I think you owe us a 2 month refund.
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Blue&Gold Redneck (@milkmanjr91) reported@optimum @paramountnet It’s been a few days with no sound on the network? Called Optumum yesterday and did a reset and data reset - still nothing. Come on guys @BarRescue is new tonight and it’s hard to watch with no volume.
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Steven Richards (@scrappydoctor22) reported@optimum do not use optimum. I canceled on 3/11/26. I had 4 days of outage, they reimbursed me $3.04. I do not pay $.76/day for Internet. also were giving me a credit for HBO Max, ended w/o notice-I didn’t need as I was getting thru Verizon,charged me a whole month when cancelled
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Adam Bernard (@AdamsWorldBlog) reported@SieraSantos @MLBNetwork Wish I could've seen it. @optimum is the absolute worst.
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Grows On Trees (@on_trees13711) reported@OptimumHelp @optimum Today, I was told there would be a 2-4 hour wait to talk to a supervisor to resolve this issue. When I had previously cancelled, I was told by a customer service rep that I would be receiving a refund. Yet, Optimum Mobile is still billing me. What gives?