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Optimum outages and service status in Brentwood, New York

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Full Outage Map
  • Optimum generated 0 outage signals in the last 24 hours around Brentwood, including 0 direct reports.
  • The most common problems reported in this area mention E-mail, Internet, and Wi-fi.
  • 50% E-mail (50%)
  • 25% Internet (25%)
  • 25% Wi-fi (25%)

Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming.

Problems in the last 24 hours in Brentwood, New York

The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Brentwood, New York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Optimum. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Brentwood, New York

The most recent Optimum outage reports came from the following cities: Islip, Babylon, Kings Park, Lake Grove, and Smithtown.

CityProblem TypeReport Time
Islip Internet 14 days ago
Babylon Wi-fi 17 days ago
Kings Park E-mail 17 days ago
Babylon E-mail 30 days ago
Lake Grove TV 1 month ago
Smithtown Internet 2 months ago

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optimum Issues Reports Near Brentwood, New York

Latest outage, problems and issue reports in Brentwood and nearby locations:

  • peterschack
    Peter Schacknow (@peterschack) reported from South Huntington, New York

    @OptimumHelp our internet/cable/phone service is out. 😟😟😟😟 #southhuntington

  • SICKNESS1779
    SICKtwiztedJEDI (@SICKNESS1779) reported from West Babylon, New York

    @maroth0808 @OptimumHelp Yea mine came back about 10am so it was only out overbite for like 7 hours or so. Not too bad

  • Cgray218
    Christine Gray (@Cgray218) reported from Lake Ronkonkoma, New York

    @OptimumHelp we have not been able to get through to anyone and we still have cable lines down in the yard .. can someone come help?!?

  • ELEV1MAN
    GEORGE BRENNER (@ELEV1MAN) reported from West Babylon, New York

    @OptimumHelp Went to Optimun. Net. NO HELP...Why am I being billed for a channel you are not supplying?Where is STARZ?

  • ELEV1MAN
    GEORGE BRENNER (@ELEV1MAN) reported from West Babylon, New York

    @optimum "ON DEMAND " Not working again. Time to get DISH OR FIOS. Service department not able to fix the problem.

  • Seilback
    Mike Seilback (@Seilback) reported from Commack, New York

    @optimum @OptimumHelp please let us know when the outage in Commack, ny will be fixed. This is absurd.

  • Nickbrigandi
    Nick Brigandi (@Nickbrigandi) reported from West Babylon, New York

    @OptimumHelp internet and phone service keep going out.

  • ELEV1MAN
    GEORGE BRENNER (@ELEV1MAN) reported from West Babylon, New York

    @OptimumHelp now I have lost all of my HBO channels. How many times do you think you can cheat a customer before loosing the customer.

  • TLeviter
    TEL (@TLeviter) reported from Commack, New York

    @optimum it appears that the internet is down here in East Northport

  • Pocco29
    Jose Alberto Ramirez (@Pocco29) reported from Bay Wood, New York

    @OptimumHelp I don't have internet service on my residence since yesterday Oct 28th @ 2pm There aren't any outrages here, I have power and my neighbors has service. My kids and me have online classes and we can't missed them.

  • eman1061
    Eric Fishon (@eman1061) reported from Hauppauge, New York

    @optimum @OptimumHelp @AlticeUSA understand & respect Optimum’s need to secure their network & IP at homes but to shut down someone’s internet on weekend w no support when medical & safety needs require internet is inhumane. No meds, no security,pets no food. #livesmatter #helpme

  • StevieDanziger
    Steve Danziger (@StevieDanziger) reported from Lake Grove, New York

    @OptimumHelp internet goes out on a Friday afternoon and I have to wait until Monday morning for support. This is terrible customer service, y'all.

  • russgny
    russgny (@russgny) reported from East Northport, New York

    @OptimumHelp Twitter just as effective as chat, email, and phone .Customer service not your priority obviously

  • Irene_Etzkorn
    Irene Etzkorn (@Irene_Etzkorn) reported from Lake Ronkonkoma, New York

    @OptimumHelp swiftly and fully resolved my issue and they had not removed services it was a technical glitch easily remedied. Thank you @optimum

  • robertr43995977
    robert ross (@robertr43995977) reported from Ronkonkoma, New York

    @angiemartinez @OptimumHelp I had problems with them for weeks everything was a Payment,80 dollars for someone to come out,than they say I needed quicker speed 50 dollars more ,damn scam

  • ELEV1MAN
    GEORGE BRENNER (@ELEV1MAN) reported from West Babylon, New York

    @optimum Here we go again. NO SERVICE and no one to talk to. Typical OPTIMUM

  • SherriStarr
    Sherri ⭐️ (@SherriStarr) reported from Commack, New York

    @optimum @OptimumHelp hey cable when will my service be restored???

  • ELEV1MAN
    GEORGE BRENNER (@ELEV1MAN) reported from West Babylon, New York

    @OptimumHelp Got your offer to help. Like OPTIMUM, you only talk, then run. Since Optimum has no service there is only one way to go.

  • krstnbass
    Kristine (@krstnbass) reported from Bohemia, New York

    @optimum erroneously canceled my account because someone claimed to b moving 2 my residence. Now days and hours 2 correct the issue is still ongoing. Not 2 mention repeated mysterious disconnections while I'm on hold. Ironic since it is their service #Cable #altice #cutcable

  • bono_kr
    KR_Bono (@bono_kr) reported from Smithtown, New York

    @Marsha250 True but they are like Cablevision and CNN. They have deals set up where people pay for service plans that automatically include paying them.

Optimum Issues Reports

Latest outage, problems and issue reports in social media:

  • 11Mr_M
    Mr. M (@11Mr_M) reported

    @DustinFinn @optimum @OptimumHelp You are speaking a different language. I just know mine is slow lol.

  • H3nrink
    Henry rinkewich (@H3nrink) reported

    @JohnLiebhakpcb @optimum is the WORST

  • __1203gio
    JimGio (@__1203gio) reported

    I’m still trying to figure out how removing the remote control feature from the @optimum app has improved my customer experience ??? 🤔🤔🤔 / it’s only made my viewing more difficult / What brain decided to make this boneheaded decision ? ….. @OptimumHelp

  • rogerkimball
    Roger Kimball (@rogerkimball) reported

    WARNING: if you are considering @optimum @optimumonline for your internet service, don't. They are a dishonest company that scams its customers, falsely telling them they can lower their costs by opening a "free" mobile line. It's not free. You cancel the service. They still demand payment. Outrageous.

  • orlandojr88
    Lando (@orlandojr88) reported

    @optimum yall a damn scam. No where does it say one time fee off 100 bucks. Putting stop payment to the right away.!

  • H3nrink
    Henry rinkewich (@H3nrink) reported

    @optimum when is your trash organization coming to an agreement to bring back mlb network?

  • jay_muah
    Jay Muah (@jay_muah) reported

    Do not get @optimum mobile service they convinced me to leave @tmobile to save a lot of money but ended paying the same amount because of there error. #shame

  • SeanOfKelly
    Sean Kelly (@SeanOfKelly) reported

    So @optimum , where’s my refund for not having @MLBNetwork for the last 2 months? You’re providing your customers with less service and still charge the same prices? A refund is due. When should I expect to see it?

  • JerseyFriar
    Jersey Friar (@JerseyFriar) reported

    @optimum I want to thank you. Due to your inability to fix the outage for 4 days. I found that @verizon will save me over 60% when I switch next week so thank you for saving me $180 per month

  • AdamsWorldBlog
    Adam Bernard (@AdamsWorldBlog) reported

    .@Optimum should have an OnlyFans based on how often it goes down.