Optimum outages and service status in Lake Ronkonkoma, New York
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Full Outage Map
- Optimum generated 0 outage signals in the last 24 hours around Lake Ronkonkoma, including 0 direct reports.
- The most common problems reported in this area mention TV, E-mail, and Internet.
- TV (60%)
- E-mail (20%)
- Internet (20%)
Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming.
Problems in the last 24 hours in Lake Ronkonkoma, New York
The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Lake Ronkonkoma, New York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optimum. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Lake Ronkonkoma, New York
The most recent Optimum outage reports came from the following cities: Islip, Kings Park, Medford, Patchogue, Coram, Lake Grove, Centereach, and Smithtown.
| City | Problem Type | Report Time |
|---|---|---|
 Islip
|
Internet | 14 days ago |
|
Kings Park
|
17 days ago | |
|
Medford
|
TV | 29 days ago |
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Medford
|
TV | 29 days ago |
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Patchogue
|
TV | 29 days ago |
|
Coram
|
Internet | 1 month ago |
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Optimum Issues Reports Near Lake Ronkonkoma, New York
Latest outage, problems and issue reports in Lake Ronkonkoma and nearby locations:
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Tom Curry (@tommau4321) reported from Blue Point, New York@OptimumHelp most of our neighborhood has no internet service since early afternoon. Please help
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Jason (@tempusfugit72) reported from Islip, New YorkEither way WiFi is a terrible technology. Doesn’t matter if it’s optimum/fios/spectrum etc
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Rich MacDonald (@orangermac) reported from Stony Brook, New York@OptimumHelp @John_Nichols14 This is not the way an honest, well-managed company behaves. As soon as T-Mobile offers an alternative, Optimum will lose me as a customer
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Daniel Siegel (@cyberderm) reported from Head of the Harbor, New York@OptimumHelp any idea when service will be back up?
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Rob Mintzes (@citizen_b3rt) reported from Patchogue, New York@OptimumHelp is there an outage in Patchogue, NY? Just lost internet 5 minutes ago.
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John Neary (@nearyjb) reported from Commack, New York.@OptimumHelp @AlticeOne Seriously the worst customer service ever!! Phone line hangs up on you. Chat Bot is useless. Worst of all zero communication to customers. Didn’t you just get new contact center tech? #notworking #EpicFail
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Evan Feehan (@efeehan26) reported from Sayville, New York@OptimumHelp I’m still without internet and have received no update from you other than acknowledging I have a service outage. Your website recommends twitter to contact them for help, in what world does twitter seem like an effective platform for customer service?
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Patrick Grady (@islesfan1154) reported from Holbrook, New York@OptimumHelp my altice one box is saying router init failed. Can I just come to the store and swap out the box? And will this help?
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Mike Daniello (@mkdaniello25) reported from Holbrook, New York@optimum @OptimumHelp I shouldn’t have to keep calling about this. Last worker came and changed the router and said it would never be an issue again. Guess what? Less than a year and I’m back in the same spot I was. I want someone at my house tomorrow!! Time for @verizonfios
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Kristine (@krstnbass) reported from Bohemia, New YorkI have all my screenshots I'm not paying for anything over this weekend. Disconnected my cable then disconnected my phone & @optimum can't even justify as they have had my money. Your mistakes not my problem. @OptimumHelp #nohelp
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Kristine (@krstnbass) reported from Bohemia, New York@optimum erroneously canceled my account because someone claimed to b moving 2 my residence. Now days and hours 2 correct the issue is still ongoing. Not 2 mention repeated mysterious disconnections while I'm on hold. Ironic since it is their service #Cable #altice #cutcable
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RON ALBER (@ISAGirlsNY) reported from Smithtown, New YorkVery disappointed in @optimum @OptimumHelp reaction to storm on Long Island. Customer service is non-existent and the company appears indifferent to customer needs.
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TEL (@TLeviter) reported from Commack, New York@optimum it appears that the internet is down here in East Northport
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Bloodweiser (@OfficialBigUT) reported from Gordon Heights, New York@LINYStateofMind @optimum @OptimumHelp They’re isn’t one. Optimum monopolized Suffolk county so I can’t even tell them to take their shit and go because it’s the only wifi company out here. I just gotta keep taking them ******* me. Nothing else I can do
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Filomena ☮️ 🧩 (@buddhagrrl65) reported from Stony Brook, New York@OptimumHelp I have been trying for days to speak with my 91 year old mother has no internet or phone. She lives in Smithtown what is the status of service restoration
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Susan Murray (@Murray171) reported from Lake Ronkonkoma, New York@OptimumHelp @edmt111374 The better question is: Does anyone on Long Island have working cable???? It’s not working in Ronkonkoma
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Mike Seilback (@Seilback) reported from Commack, New York@optimum @OptimumHelp please let us know when the outage in Commack, ny will be fixed. This is absurd.
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Brendan Noble (@BNoble4Life) reported from East Patchogue, New YorkIn case you were wondering, no, even a WiFi range extender will not help fix @Optimum’s terrible WiFi service
Optimum Issues Reports
Latest outage, problems and issue reports in social media:
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NJ Home Maintenance Services (@NJ_HMS) reported@optimum Almost a year later and our service is STILL not fixed. Meanwhile, we’re being billed in full every month for channels we can’t even watch. How is this acceptable? #Optimum #CustomerService #fail
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Henry rinkewich (@H3nrink) reported@JohnLiebhakpcb @optimum is the WORST
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Chris 🏒🥌⚽️ (@CMSepeda27) reportedI think the best thing about over paying for @optimum each month, is when there’s an outage, you don’t get an email or text message to tell you why or how long. I’ll be glad when @ATT fiber is in our area.
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ショーン (@xx_osiris) reported@dailydirtnap **** can’t even watch the game on mlb network cuz the powers that be at @optimum are slightly retarded
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Dustin (BusySignal-KE2EFX) (@DustinFinn) reported@supersat This modem has been rebooted a lot. It really just refuses to get a new channel set. I think this @OptimumHelp @optimum forcing users who choose their own equipment instead of renting their stuff into poor experiences.
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Henry rinkewich (@H3nrink) reported@optimum @OptimumHelp when are you gonna fix the mlb network? Trash organization
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Sean Kelly (@SeanOfKelly) reported@optimum So when are you going to stop messing around and bring back @MLBNetwork ? My bill hasn’t gone down 1 cent. I think you owe us a 2 month refund.
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Laskinzero (@laskinzero) reported@optimum Your internet service is ****
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Laskinzero (@laskinzero) reported@optimum your internet service is ****.
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Saff ⚾️ (@Saffyer) reportedDay 2 of asking @optimum & @MLBNetwork to get their **** together and return the channel to the service.