Optimum outages and service status in Selden, New York
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Full Outage Map
- Optimum generated 0 outage signals in the last 24 hours around Selden, including 0 direct reports.
- The most common problems reported in this area mention TV.
- TV (100%)
Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming.
Problems in the last 24 hours in Selden, New York
The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Selden, New York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optimum. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Selden, New York
The most recent Optimum outage reports came from the following cities: Medford, Patchogue, Coram, Lake Grove, Centereach, and Smithtown.
| City | Problem Type | Report Time |
|---|---|---|
 Medford
|
TV | 29 days ago |
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Medford
|
TV | 30 days ago |
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Patchogue
|
TV | 30 days ago |
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Coram
|
Internet | 1 month ago |
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Lake Grove
|
TV | 1 month ago |
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Centereach
|
TV | 2 months ago |
Community Discussion
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Optimum Issues Reports Near Selden, New York
Latest outage, problems and issue reports in Selden and nearby locations:
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Naomi Doudera (@naodoud63_naomi) reported from Bayport, New York@optimum Lies all lies raises rates gotta be broken up
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Chris DeCristofaro (@cdecrist) reported from Medford, New York@OptimumHelp internet and tv work fine. Phone service out for 2 days. Rebooted everything with no luck. Help. For elderly father
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Lisa ❤️ (@lisa_annexo) reported from Holtsville, New York@getwellshells @optimum I hate Optimum so much. They are literally the worst
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Eric Fishon (@eman1061) reported from Hauppauge, New York@optimum @OptimumHelp @AlticeUSA understand & respect Optimum’s need to secure their network & IP at homes but to shut down someone’s internet on weekend w no support when medical & safety needs require internet is inhumane. No meds, no security,pets no food. #livesmatter #helpme
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Kristine (@krstnbass) reported from Bohemia, New York3 hours with @optimum @OptimumHelp and I was told that I will be charged for phone service that I am not currently receiving unless I call to disconnect the service.
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Amy Smith (@hashtagaims) reported from Stony Brook, New York@OptimumHelp Service outages happen in a storm. They shouldn’t (especially for $200+ a month) but they do. What’s unexpected is to try to reach a provider during said outage and be hung up on. Thanks for finally tweeting on issue - but we still await an apology and for you to make this right.
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Naomi Doudera (@naodoud63_naomi) reported from Bayport, New York@optimum Stay away from altice optimum fees go up service go down liars here
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kat (@katrovert) reported from Shirley, New YorkHey @optimum terrible customer service today. A truck took out the drop to my house, so there is no service. Just got off the phone with a rep, he said somebody came to the house at 3:30 and left bc nobody answered the phone (because there's no service). No door knock. 1/
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Susan Murray (@Murray171) reported from Lake Ronkonkoma, New York@OptimumHelp @bigelow_daphne Useless to tell us that when we can’t use the computer to see it. Honestly I had service through out the storm and I don’t understand why at about 9pm I have no service and no way to get answers or an update. My bill goes up every month but the service is always terrible
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Nightwish Gambino (@SnakeAndBake) reported from Coram, New York@ChrisBenedict @optimum “Oh our service and products are awful? What are you gonna do about it? Yeah that’s what I thought!” <sends service technician to put sugar in my gas tank>
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Rich MacDonald (@orangermac) reported from Stony Brook, New York@OptimumHelp @MikeH1123 ~”The Network Enhancement fee will enable us to increase our profits while making customers pay for the network and infrastructure that should normally be our responsibility”
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Brendan Noble (@BNoble4Life) reported from East Patchogue, New York@optimum is hands down the worst ISP with the worst customer service.
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wesMONTE (@pipesworld78) reported from Ronkonkoma, New York@OptimumHelp Unable to get anyone on phone & online chat. Lost service Tues. power never went out, PSEG has taken fallen trees/repaired lines, power restored. Have yet to see a single @optimum van in the area! Shameful, I work from home and this is affecting my lively hood!
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Cathy Jessup (@cljskis) reported from Patchogue, New York@OptimumHelp I have to say I have had the worst customer experience of my life with your company. U r unresponsive and incompetent.
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Evan Green (@Evan2458848) reported from Port Jefferson Station, New York@OptimumHelp my experience in the chat feature since monday has been horrible! All your employees know how to say is “there is an outage in your area” (there wasn’t) took 3 chats since monday to get a troubleshoot and find out there’s a network problem and get a tech visit appt.
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J. R. Ziv (@JayZiv) reported from Setauket-East Setauket, New York@optimum @OptimumHelp been on hold for an hour and 57 minutes only to get disconnected…you guys are the absolutely worst. I’m trying to spend money here you’d think you’d have your crap together. Why in the world do I need a specialist to add a channel? Why can’t I do it online?
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Douglas Kelley (@LISUNCHASER) reported from Medford, New York@optimum Called customer service got someone from out of country. Can’t even get a American tech on the phone this out sourcing has to go Drop them
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Kat 🌊🌹🍑 (@katrovert) reported from Selden, New York.@optimum needs to start using some damn lube. $80 for a tech visit to add an additional box, and the guy on the phone needed to put me on hold 4 times. 15min for what should have been a 2min conversation.
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Susan Murray (@Murray171) reported from Lake Ronkonkoma, New York@OptimumHelp @TKORourke How about you just tell us where your working. When you expect each area to be up and running. Stop hiding the fact that so many of have no service TRUST ME we know
Optimum Issues Reports
Latest outage, problems and issue reports in social media:
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jody schwartz (@JodysJody) reported@optimum My Internet and cable have been down for 3 hours
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Tyler Hugues (@tjhugues98) reported@optimum hey peckerwoods, it’s your old pal here again. Just heard the **** you tried to pull trying to jack up my Grandpa’s bill. I seriously don’t know how you still have customers. Clown show. 🤡 If I had to choose between Stone Age and you? I would choose Stone Age.
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rMetsBack? (@yMets00) reported@optimum All sports on fiber are 90 seconds behind the actual live game. 90 Seconds Also bring back @MLBNetwork or lower my damn bill
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Denver Smith (@DenverSmith1964) reported@optimum I will never return to Optimum. Everything is geared towards profit and little towards customer service. After dealing with the local store, offshore cust support and executive customer relations, it is clear that this mentality is woven throughout the entire organization.
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Not This (@NF48592167) reported@optimum wow current commercial is an awful mess of AI slop. Definitely won't be buying your service if you care so little about it that you don't think it's worth hiring actors or artists to make a commercial for it.
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Flurpledur (@Flurpledur) reportedAhh yes another day of unstable upload speed brought to you by @optimum shitternet
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Kenneth W (@kenneth1783) reportedOK @optimum — help me understand this. Chat (after logging in): “You must call to get a Port Code.” Call support: Refused to help and hung up. Store visit: Gave my phone number and got the Port Code email instantly. No ID check. No name verification. Make this make sense.
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Elijah (@ElijahWX98) reported@optimum Are you guys gonna fix your Internet? My Internet has been running like dogshit for 5 days now.
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Flurpledur (@Flurpledur) reportedWelp only manage to go for an hour and 40 minutes because @Optimum gaslit me into thinking my internet was fine. I test it at 6pm and got about 660 down and 18 up. An hour and a half later I'm getting 1000+ ping every 10 seconds on Overwatch
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Balla (@Balla3814943834) reported@TheJarettDiaz @optimum Just switch providers they won’t learn we pay bills for bad service