Optimum outages and service status in East Islip, New York
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Full Outage Map
- Optimum generated 0 outage signals in the last 24 hours around East Islip, including 0 direct reports.
- The most common problems reported in this area mention E-mail, Internet, and Wi-fi.
- E-mail (25%)
- Internet (25%)
- Wi-fi (25%)
- TV (25%)
Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming.
Problems in the last 24 hours in East Islip, New York
The chart below shows the number of Optimum reports we have received in the last 24 hours from users in East Islip, New York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optimum. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near East Islip, New York
The most recent Optimum outage reports came from the following cities: Islip, Babylon, Patchogue, Lake Grove, and Smithtown.
| City | Problem Type | Report Time |
|---|---|---|
 Islip
|
Internet | 14 days ago |
|
Babylon
|
Wi-fi | 17 days ago |
|
Patchogue
|
TV | 29 days ago |
|
Babylon
|
30 days ago | |
|
Lake Grove
|
TV | 1 month ago |
|
Smithtown
|
Internet | 2 months ago |
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Optimum Issues Reports Near East Islip, New York
Latest outage, problems and issue reports in East Islip and nearby locations:
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Evan Feehan (@efeehan26) reported from Sayville, New York@OptimumHelp I’m still without internet and have received no update from you other than acknowledging I have a service outage. Your website recommends twitter to contact them for help, in what world does twitter seem like an effective platform for customer service?
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Edward Green (@EJG_ed) reported from Dix Hills, New York@OptimumHelp @optimum Optimum is a joke. They can’t fix my phone service. It has been over a year and now they want me to believe they will get my cable back up. They couldn’t even get a supervisor on the phone. What a joke!
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Naomi Doudera (@naodoud63_naomi) reported from Bayport, New York@optimum @OptimumHelp You suck lousy service can’t speak English
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Lilah Quinn (@LilahQuinn) reported from Islip, New York@OptimumHelp Our wifi has been down for hours. I can't get in touch with anyone, or even report the outage. For $100/month that's pretty **** service. Definitely closing my account, once I can actually get in touch with someone, that is. Being reduced to venting on Twitter? 🙄
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KR_Bono (@bono_kr) reported from Smithtown, New York@Marsha250 True but they are like Cablevision and CNN. They have deals set up where people pay for service plans that automatically include paying them.
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Gregory Boxcave (@GregBoxcave) reported from Islip, New York@OptimumHelp @optimum its really BS that History Channel (channel 47) never f'n works. Always glitches and freezes. We've gotten new boxes, wires. Its ALWAYS like this. Sending a tech out doesnt help either. What the F*CK DO I PAY FOR IF I CANT GET MY CHANNEL! IM IN ISLIP NY
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Kristina Simonsen (@K_Simonsen) reported from Ronkonkoma, New York@OptimumHelp we still can’t get through to anyone. Our internet and cable have been down since yesterday and we can’t reach anyone to help!!
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Neil Burke (@burcules3) reported from Commack, New York@OptimumHelp any update on when service will be restored?!
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Michael J. Castellino (@MichaelCazy) reported from West Islip, New York@OptimumHelp I have no nhl network channel 223? I see it listed on my guide but it’s not available to watch same on the app.
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Cathy Jessup (@cljskis) reported from Patchogue, New York@OptimumHelp I have to say I have had the worst customer experience of my life with your company. U r unresponsive and incompetent.
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Darcy⁷💜🐋🐙❄ (@darcyhope) reported from Babylon, New York@optimum why does our internet NEVER work? I can't do my job and at this point I'm losing money.
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Mike Daniello (@mkdaniello25) reported from Holbrook, New York@optimum @OptimumHelp I shouldn’t have to keep calling about this. Last worker came and changed the router and said it would never be an issue again. Guess what? Less than a year and I’m back in the same spot I was. I want someone at my house tomorrow!! Time for @verizonfios
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Jose Alberto Ramirez (@Pocco29) reported from Bay Wood, New York@OptimumHelp I don't have internet service on my residence since yesterday Oct 28th @ 2pm There aren't any outrages here, I have power and my neighbors has service. My kids and me have online classes and we can't missed them.
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Trish Travags (@trishietime) reported from Dix Hills, New York@OptimumHelp Help! We need service now!
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LS (@Skrubba05) reported from Bayport, New York@OptimumHelp I began using your service Sat morning and it has been nothing short of a disaster since. My wife works from home and the internet isn’t working today. The tv has only basic channels working. Dvr, streaming and on demand never worked. I can’t get anyone on the phone
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GEORGE BRENNER (@ELEV1MAN) reported from West Babylon, New York@OptimumHelp Got your offer to help. Like OPTIMUM, you only talk, then run. Since Optimum has no service there is only one way to go.
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Ian (@ianwich) reported from Dix Hills, New York@catefaceless @OptimumHelp The Allie service is useless.
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Susan Murray (@Murray171) reported from Lake Ronkonkoma, New York@OptimumHelp @TKORourke How about you just tell us where your working. When you expect each area to be up and running. Stop hiding the fact that so many of have no service TRUST ME we know
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Jason (@tempusfugit72) reported from Islip, New York@NYIslandersFan @optimum Not much can be done honestly. The removal of channels DOES NOT equal lowering your bill. Supervisor will just explain how live sports is the most expensive thing going these days keeping cable networks alive. Not excusing the poor customer service but they can’t do much..
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Richard Bolnick (@RichardBolnick) reported from Hauppauge, New York@OptimumHelp We have been experiencing sporadic internet service and keep being told that it’s an issue in my area, and that it should be fixed within hours. That was 2 weeks ago. I also have new Altice One mini boxes that won’t allow me to get Netflix or channels above 13.
Optimum Issues Reports
Latest outage, problems and issue reports in social media:
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Mr. M (@11Mr_M) reported@DustinFinn @optimum @OptimumHelp You are speaking a different language. I just know mine is slow lol.
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Henry rinkewich (@H3nrink) reported@JohnLiebhakpcb @optimum is the WORST
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JimGio (@__1203gio) reportedI’m still trying to figure out how removing the remote control feature from the @optimum app has improved my customer experience ??? 🤔🤔🤔 / it’s only made my viewing more difficult / What brain decided to make this boneheaded decision ? ….. @OptimumHelp
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Roger Kimball (@rogerkimball) reportedWARNING: if you are considering @optimum @optimumonline for your internet service, don't. They are a dishonest company that scams its customers, falsely telling them they can lower their costs by opening a "free" mobile line. It's not free. You cancel the service. They still demand payment. Outrageous.
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Lando (@orlandojr88) reported@optimum yall a damn scam. No where does it say one time fee off 100 bucks. Putting stop payment to the right away.!
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Henry rinkewich (@H3nrink) reported@optimum when is your trash organization coming to an agreement to bring back mlb network?
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Jay Muah (@jay_muah) reportedDo not get @optimum mobile service they convinced me to leave @tmobile to save a lot of money but ended paying the same amount because of there error. #shame
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Sean Kelly (@SeanOfKelly) reportedSo @optimum , where’s my refund for not having @MLBNetwork for the last 2 months? You’re providing your customers with less service and still charge the same prices? A refund is due. When should I expect to see it?
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Jersey Friar (@JerseyFriar) reported@optimum I want to thank you. Due to your inability to fix the outage for 4 days. I found that @verizon will save me over 60% when I switch next week so thank you for saving me $180 per month
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Adam Bernard (@AdamsWorldBlog) reported.@Optimum should have an OnlyFans based on how often it goes down.