Optimum outages and service status in North Patchogue, New York
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Full Outage Map
- Optimum generated 0 outage signals in the last 24 hours around North Patchogue, including 0 direct reports.
- The most common problems reported in this area mention TV and Internet.
- TV (75%)
- Internet (25%)
Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming.
Problems in the last 24 hours in North Patchogue, New York
The chart below shows the number of Optimum reports we have received in the last 24 hours from users in North Patchogue, New York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optimum. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near North Patchogue, New York
The most recent Optimum outage reports came from the following cities: Islip, Medford, Patchogue, Coram, Lake Grove, Centereach, and Smithtown.
| City | Problem Type | Report Time |
|---|---|---|
 Islip
|
Internet | 14 days ago |
|
Medford
|
TV | 29 days ago |
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Medford
|
TV | 30 days ago |
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Patchogue
|
TV | 30 days ago |
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Coram
|
Internet | 1 month ago |
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Lake Grove
|
TV | 1 month ago |
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Optimum Issues Reports Near North Patchogue, New York
Latest outage, problems and issue reports in North Patchogue and nearby locations:
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Tom Curry (@tommau4321) reported from Blue Point, New York@OptimumHelp most of our neighborhood has no internet service since early afternoon. Please help
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Mary Yellin ☘️🇮🇪🍀💚 (@Mar3sons) reported from Mastic, New YorkSo I have been without internet (all services) for over a week. @OptimumHelp is no help at all. What other services are available on #LongIsland or am I stuck with this monopoly? @verizonfios is not allowed in @BrookhavenTown
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Brendan Noble (@BNoble4Life) reported from East Patchogue, New YorkIn case you were wondering, no, even a WiFi range extender will not help fix @Optimum’s terrible WiFi service
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TaraOnTheGo (@taraonthegobye) reported from Medford, New York@OptimumHelp @optimum service to my house is not working. I have no phone or internet. I tried to call from a cell and I can’t get a live person to report it. I go online and your “service bot” never connects me to a live person. What am I paying for again?! #shittyservice
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Cathy Jessup (@cljskis) reported from Patchogue, New York@OptimumHelp I called last week to close my father’s account and open a new account for my mother and they never closed the account, now I can’t setup a new account and you customer rep hung up on me. Channels are missing already after just 2 days.
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Rich Gambale (@rgam56) reported from Ridge, New York@GioWFAN @7BOOMERESIASON yes PSEG is helping consumers and are being very professional. But Optimum and Dolan is not. They are shutting off people from service if they are late or behind on their payments. It is amazing how we haven’t heard from them
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Craig Knapp (@CraigKnappMusic) reported from Ridge, New York@OptimumHelp trying to get help with activating a new modem I purchased. I’ve been on hold for almost an hour. Please help!!!
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lee santiago (@leesantiago51) reported from Ronkonkoma, New York@optimum outage to report in Ronkonkoma, all services are down.
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Bloodweiser (@OfficialBigUT) reported from Gordon Heights, New York@LINYStateofMind @optimum @OptimumHelp They’re isn’t one. Optimum monopolized Suffolk county so I can’t even tell them to take their shit and go because it’s the only wifi company out here. I just gotta keep taking them ******* me. Nothing else I can do
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Mary Yellin ☘️🇮🇪🍀💚 (@Mar3sons) reported from Mastic, New York@OptimumHelp why can't #AlticeWifi find an IP address. I have been without and service since Monday! I will be looking into filing a complaint.
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travisbobbe (@travisbobbe) reported from East Patchogue, New YorkPower flickered once at 930pm last night and @optimum cable/internet has been down since in East Patchogue. Tried rebooting boxes multiple times always ends up with error and .engage to call. Please fix this asap!!!!!
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scooter (@henrod) reported from Farmingville, New York@OptimumHelp I’ve been messaging you since 7am regarding my internet outage and have had no reply. You claim to be staffed 24/7. I need service in order to work from home. Where are you???
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Kristine (@krstnbass) reported from Bohemia, New York@OptimumHelp so after aaaaall the assurances that your mistake would b corrected, here we sit with no cable. Ironic since I reliably paid 4 service 4over a decade and yet @optimum @AlticeUSA has not provided reliable service. Let's see how long it will take 2 fix THEIR mistake.
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Nightwish Gambino (@SnakeAndBake) reported from Coram, New York@ChrisBenedict @optimum <walks over to your table and starts eating food off your plate with their hands> “I heard you’re unhappy with your service. You could always just have nothing. You piece of ****.”
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Martin (@martinmrmar) reported from Smithtown, New York@optimum Still no service.... I got Optimum Online, had the power outage, got the power back but no internet... Getting a message that I must register my modem first? Why?? It's already registered...
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Cathy Jessup (@cljskis) reported from Patchogue, New York@OptimumHelp try to use you chat to discuss getting an acount set up, non responsive and can’t talk to a live person on the phone this is terrible customer service
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Jason (@tempusfugit72) reported from Islip, New York@NYIslandersFan @optimum Not much can be done honestly. The removal of channels DOES NOT equal lowering your bill. Supervisor will just explain how live sports is the most expensive thing going these days keeping cable networks alive. Not excusing the poor customer service but they can’t do much..
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Douglas Kelley (@LISUNCHASER) reported from Medford, New York@optimum Called customer service got someone from out of country. Can’t even get a American tech on the phone this out sourcing has to go Drop them
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Mary Yellin ☘️🇮🇪🍀💚 (@Mar3sons) reported from Mastic, New York@OptimumHelp I haven't had service for weeks and they said they will charge me 80.00 to come fix it. #THIEVES #MONOPOLY
Optimum Issues Reports
Latest outage, problems and issue reports in social media:
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soɔɹɐɯ (@mynamesmarcos) reported@OptimumHelp @optimum Do you know if an Arris SB8200 DOCSIS 3.1 modem is compatible and would be able to be provisioned on your cable internet? I do not have voice service (phone). Just want to make sure before purchasing, thank you.
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Joe Tattoo (@Tatt2Connection) reported@OptimumHelp @optimum Thank you. So simply cancel my account as stated. Spent far too much time on this matter.
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FV (@51566f) reported@optimum what is the status of the outage in Monmouth county? No outage reported on the outage map but it’s been almost 12 hours. Can’t wait to switch providers in a few months.
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Kenneth W (@kenneth1783) reportedOK @optimum — help me understand this. Chat (after logging in): “You must call to get a Port Code.” Call support: Refused to help and hung up. Store visit: Gave my phone number and got the Port Code email instantly. No ID check. No name verification. Make this make sense.
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Anots (@anotaro) reported@optimum @OptimumHelp What is the status of the outage in Flanders NJ? It has been 15 hours with no updates. @verizonfios PLEASE PLEASE PLEASE look at the outage map and offer Fios in those areas.
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Henry rinkewich (@H3nrink) reported@optimum @OptimumHelp @AlticeUSA Another garbage morning without the mlb network. Absolute trash provider
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Elijah (@ElijahWX98) reported@optimum Are you guys gonna fix your Internet? My Internet has been running like dogshit for 5 days now.
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todd shannon (@wncoach) reported@OptimumHelp @optimum You are not going to help. Look back through my call log and my service history and you will see nothing has been done since last summer after many hours I have put in to get this resolved. It makes your company look terrible.
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Lauren Sheible (@lauren_sheible) reported@optimum again u failed! Tv won’t connect to the internet and its baseballs opening night! Pay for this, pay for that, free upgrade to fiber optic, and still, everything sucks!!!
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Kenneth W (@kenneth1783) reportedThis is a joke right? @optimum @OptimumHelp states they will help but once you call they say No and Hang up on you. They also won’t do anything that has an audit trail. They hate putting things in writing.