Optimum outages and service status in Larchmont, New York
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Full Outage Map
- Optimum generated 0 outage signals in the last 24 hours around Larchmont, including 0 direct reports.
Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming.
Problems in the last 24 hours in Larchmont, New York
The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Larchmont, New York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optimum. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Larchmont, New York
The most recent Optimum outage reports came from the following cities: New Rochelle, and Mount Vernon.
| City | Problem Type | Report Time |
|---|---|---|
 New Rochelle
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Internet | 1 month ago |
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Mount Vernon
|
Internet | 2 months ago |
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Beverly Crest
|
Internet | 2 months ago |
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Beverly Crest
|
Internet | 3 months ago |
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Beverly Crest
|
Internet | 3 months ago |
Community Discussion
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Optimum Issues Reports Near Larchmont, New York
Latest outage, problems and issue reports in Larchmont and nearby locations:
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Andrew McMurray (@AndrewZachys) reported from Scarsdale Downs, New YorkAnyone living in Litchfield County CT and need new cable service....think twice if picking @optimum !! I know the system is stressed but I’ve worked in the service industry for 27 years and they left me holding the short end of the stick today and spent HOURS waiting for nothing!
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Marty Cone (@J_Donneys) reported from Beverly Crest, New York@optimum yo, Altice is by far the worst IxD consumer experience of all cable providers by a mile. Do something about it.
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Sandy 🌈 (@sandymg) reported from New Rochelle, New York@OptimumHelp Can you confirm outage in New Rochelle NY area fir internet and ETA to fix?
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Kenneth F Dicairano (@kfdicairano) reported from New Rochelle, New York@OptimumHelp help us. We need service
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Kenneth F Dicairano (@kfdicairano) reported from New Rochelle, New York@OptimumHelp we need service or switch to Fios
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Soccer & Futsal (@MalcolmHBrown) reported from New Rochelle, New York@OptimumHelp Just was on a Chat w/ a rep Cesar. Such an impatient agent. Had to wait for his reponses but he couldn’t wait on mine. So he ended the chat. Not even 1 minute wait. Very rude of him. Worst, the WiFi briefly went down and guess who provides that service - Optimum.
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Tati c (@Tati18) reported from New Rochelle, New York@OptimumHelp happy New Year!! W the worst service ever... the only reason i have you is for News12
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Cathryn Lavery (@DrCatLavery) reported from New Rochelle, New York@OptimumHelp This has been completely unacceptable. I do not understand 7 days with no service or response. No callbacks done. People depend on this for jobs, etc. Told by your people no credit due to natural disaster. Terrible way to treat long term customers.
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Caroline Bridgett (@Carolin93504706) reported from Larchmont, New York@Verizon @VerizonSupport you Jedi mind tricked me into going into the DM and then put me through text support hell somebody from @optimum hit me up for cable service Verizon is a dinosaur in this industry first bot, then hold, then gone! Still paying tho canceling the check!
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2SHEA (@2SHEA7) reported from Beverly Crest, New York@NicolleDWallace Yes I’ve been reporting it to optimum help by direct messaging since early September. At first it was Msnbc & nbc, so each time feed goes out I go to Optimum help & I direct message them. They do respond, but today I missed great reporting by Ms. Prybitela( sorry cannot spell
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Manny Rodríguez (@ERodriguezRadio) reported from Mamaroneck, New YorkI miss the old @optimum. Ever since @AlticeUSA got their hands on it, the quality of product sank at an all-time record pace. Congrats on being awful
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Soccer & Futsal (@MalcolmHBrown) reported from New Rochelle, New York@OptimumHelp Why does it take more than a week to fix an incorrect email on a McAfee account. More than 10 calls, chats & tweets, plus escalations to the 10th power. Case # 2598010387
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Fix it Dad! (@howardstevens) reported from New Rochelle, New YorkOn hold for 45 minutes (so far) with Optimum (Altice) support. Haven’t spoken with a human yet! For a simple think that they could easily enable through their website. #worstsupport #fail @optimum @OptimumHelp
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Stacie 🧬🧠 Bloom (@stacie_bloom) reported from Larchmont, New York@OptimumHelp Shame on you for this lack of transpancy and despicable customer service. We are done with you. A week with no ability to work.
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Andy Buder (@awbuder) reported from New Rochelle, New YorkThe are no bigger thieves than @OptimumHelp. They canceled my service because of an internal error… 5 days and 6 hours on the phone later I only have part of my service restored and they are still charging me…
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Kenneth F Dicairano (@kfdicairano) reported from New Rochelle, New York@OptimumHelp help me I need service. Ramona ct new Rochelle ny
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RoseMarie Ferraro (@roeferraro) reported from New Rochelle, New York@OptimumHelp hey optimum when the hell are you going to fix these Altice remotes this is my third one!!!!! Ughhhh
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Lauren Iorio (@laureniorio) reported from New Rochelle, New York@OptimumHelp a little help on this would be great. #frustratedcustomer
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nikkitweets (@Nic0LeDaNieLLe) reported from Beverly Crest, New YorkMoving my @optimum service has been nothing short of a nightmare. Looks like it’s time to switch to Verizon!
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reesa glassman (@ReesaGlassman) reported from Beverly Crest, New York@OptimumHelp We fixed it by rebooting the box, tv and remote. Altice boxes have issues. Also having WEAK WiFi signal inside small house. ;( Please advise how to speak to a real person. Your phone system wouldn’t put us through to customer service .
Optimum Issues Reports
Latest outage, problems and issue reports in social media:
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Steven Richards (@scrappydoctor22) reported@optimum do not use optimum. I canceled on 3/11/26. I had 4 days of outage, they reimbursed me $3.04. I do not pay $.76/day for Internet. also were giving me a credit for HBO Max, ended w/o notice-I didn’t need as I was getting thru Verizon,charged me a whole month when cancelled
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Grows On Trees (@on_trees13711) reported@OptimumHelp @optimum Today, I was told there would be a 2-4 hour wait to talk to a supervisor to resolve this issue. When I had previously cancelled, I was told by a customer service rep that I would be receiving a refund. Yet, Optimum Mobile is still billing me. What gives?
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Laskinzero (@laskinzero) reported@optimum Your internet service is ****.
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Joe Tattoo (@Tatt2Connection) reported@OptimumHelp @optimum Thank you. So simply cancel my account as stated. Spent far too much time on this matter.
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Lauren Sheible (@lauren_sheible) reported@optimum again u failed! Tv won’t connect to the internet and its baseballs opening night! Pay for this, pay for that, free upgrade to fiber optic, and still, everything sucks!!!
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ˢᴿ SL!MeTo (@oSliMeTo_) reportednever get @optimum for your internet provider , they are the WORST to have !
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NotAphd3 (@notaphd3) reported@optimum Service is down
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Donna (@Donna94884759) reported@Suddenlink @optimum This is the worst company ever. Every person you talk to has a different story.
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Steven Richards (@scrappydoctor22) reported@optimum do not use optimum. I canceled on 3/11/26. I had 4 days of outage, they reimbursed me $3.04. I do not pay $.76/day for Internet. also were giving me a credit for HBO Max, ended w/o notice-I didn’t need as I was getting thru Verizon,charged me a whole month when cancelled
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Mr. M (@11Mr_M) reported@DustinFinn @optimum @OptimumHelp You are speaking a different language. I just know mine is slow lol.