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Optimum outages and service status in Scarsdale Downs, New York

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Full Outage Map
  • Optimum generated 0 outage signals in the last 24 hours around Scarsdale Downs, including 0 direct reports.

Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming.

Problems in the last 24 hours in Scarsdale Downs, New York

The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Scarsdale Downs, New York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Optimum. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Scarsdale Downs, New York

The most recent Optimum outage reports came from the following cities: New Rochelle, and White Plains.

CityProblem TypeReport Time
New Rochelle Internet 1 month ago
White Plains Wi-fi 1 month ago
Beverly Crest Internet 2 months ago
Beverly Crest Internet 3 months ago
Scarsdale Internet 3 months ago
Beverly Crest Internet 3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optimum Issues Reports Near Scarsdale Downs, New York

Latest outage, problems and issue reports in Scarsdale Downs and nearby locations:

  • SherriTroy
    Sherri Troy (@SherriTroy) reported from Greenburgh, New York

    Shame on you #Cablevision! 24-48 hours to fix a problem with #youroutsidebox! #despicablecustomerservice!

  • kfdicairano
    Kenneth F Dicairano (@kfdicairano) reported from New Rochelle, New York

    @OptimumHelp help me I need service. Ramona ct new Rochelle ny

  • earth2nic
    Nick Farmer (@earth2nic) reported from Harrison, New York

    @OptimumHelp @optimum Sound on specifically @nflnetwork channel on Mobile iPad app been skipping/scratching for 3 STRAIGHT WEEKS. Tried Restarting/Re-downloading dozens of times. still No fix. NO OTHER CHANNEL on entire app with this issue. Disappointing on #NFLCombine weekend 😢

  • fadedfast
    Matt Vincent (@fadedfast) reported from Beverly Crest, New York

    @OptimumHelp 1 update in almost 4.5 hours as the outage continues... unacceptable #optimumoutage #optimumdown

  • ARCHVNGEL_
    Brent Archangel (@ARCHVNGEL_) reported from Mamaroneck, New York

    @optimum @OptimumHelp network is down by me to Hartsdale! I got booted out of my @PlayVALORANT game!!! HELP!!!! #networkdown #optimum #Optimumoutage #nointernet #valorant #ranked #help

  • deac2360
    Paul DeCaprio (@deac2360) reported from Greenburgh, New York

    @OptimumHelp The link doesn’t show an outage map.

  • Jenfrain1
    Jenfrain (@Jenfrain1) reported from Greenville, New York

    Still waiting for @optimum @OptimumHelp @AlticeUSA to solve my problem. I’m currently on hold for the 3rd time waiting for a supervisor. #worstcompanyever #worstcustomerserviceever

  • DrCatLavery
    Cathryn Lavery (@DrCatLavery) reported from New Rochelle, New York

    @OptimumHelp This has been completely unacceptable. I do not understand 7 days with no service or response. No callbacks done. People depend on this for jobs, etc. Told by your people no credit due to natural disaster. Terrible way to treat long term customers.

  • laureniorio
    Lauren Iorio (@laureniorio) reported from New Rochelle, New York

    @OptimumHelp a little help on this would be great. #frustratedcustomer

  • AuthorFalguni
    Falguni Kothari 🐾 (@AuthorFalguni) reported from Greenville, New York

    @OptimumHelp I have no internet service

  • LeanneDrago
    Leanne Drago (@LeanneDrago) reported from New Rochelle, New York

    @OptimumHelp Hi Andre - I sent a message and never heard back. Just sent another direct message with my cell. Can someone please call me this is extremely frustrating!

  • _GiftofGab_
    Gabrielle Simpson Gambrell (@_GiftofGab_) reported from White Plains, New York

    @optimum Not true! Lies! @optimum @OptimumHelp I still haven’t been helped!!! Awful

  • ELL_Dir
    Felipe Orozco (@ELL_Dir) reported from Mamaroneck, New York

    @OptimumHelp need help with slow internet service. I restarted the modem. 2 times

  • IslesFan_Ben
    Ben (@IslesFan_Ben) reported from New Rochelle, New York

    @OptimumHelp Do you service Stormville, NY (12582)?

  • _GiftofGab_
    Gabrielle Simpson Gambrell (@_GiftofGab_) reported from White Plains, New York

    @optimum @optimum this is no way to treat well paying customers. My husband and I are working from home. We need proper internet. And I am not receiving all of the expensive premium service that a I am paying for.

  • SprungElizabeth
    Tea Sprung (@SprungElizabeth) reported from White Plains, New York

    @OptimumHelp wifi is not working. Can you fix this? Please notify when - and provide credit for time lost- thanks!

  • ReesaGlassman
    reesa glassman (@ReesaGlassman) reported from Beverly Crest, New York

    @OptimumHelp We fixed it by rebooting the box, tv and remote. Altice boxes have issues. Also having WEAK WiFi signal inside small house. ;( Please advise how to speak to a real person. Your phone system wouldn’t put us through to customer service .

  • pickyvegan
    Jodie (@pickyvegan) reported from White Plains, New York

    @OptimumHelp I’ve been resetting my equipment for hours, but my service is still offline. The optimum hotspot nearby was also out for a while- that is back, but not at home. Too tired to play reset the router with tech support right now, but please look into this.

  • lernerbrandon
    Brandon Lerner (@lernerbrandon) reported from Scarsdale Downs, New York

    @OptimumHelp still no service in Scarsdale since this AM. Your support just told me to go to a library to get internet. Really?

  • _GiftofGab_
    Gabrielle Simpson Gambrell (@_GiftofGab_) reported from White Plains, New York

    @optimum @optimum this is no way to treat well paying customers. My husband and I are working from home. We need properly internet. And I am not receiving all of the expensive premium service that a I am paying for.

Optimum Issues Reports

Latest outage, problems and issue reports in social media:

  • SeanOfKelly
    Sean Kelly (@SeanOfKelly) reported

    So @optimum , where’s my refund for not having @MLBNetwork for the last 2 months? You’re providing your customers with less service and still charge the same prices? A refund is due. When should I expect to see it?

  • harrelson69
    patrick beard (@harrelson69) reported

    @OptimumHelp @SeanOfKelly @optimum The only way the customers will be happy is putting mlb network back on the system. Stop with the statement that you pushed for a fair renewal.

  • wncoach
    todd shannon (@wncoach) reported

    @OptimumHelp @optimum You are not going to help. Look back through my call log and my service history and you will see nothing has been done since last summer after many hours I have put in to get this resolved. It makes your company look terrible.

  • shietz
    simon lau (@shietz) reported

    Holy **** @optimum legit has an outage at least once every 2 weeks or a month @verizonfios can you come save our neighborhood PLEASE!

  • H3nrink
    Henry rinkewich (@H3nrink) reported

    @optimum @OptimumHelp @AlticeUSA Another garbage morning without the mlb network. Absolute trash provider

  • danhorski
    Daniel Horski (@danhorski) reported

    One I get gift card I’m going back to @optimum . You can’t claim you’re 5G internet is good as cable when connection for smart home is terrible, mind you you’re gateway an on window sill with “excellent” signal.

  • notaphd3
    NotAphd3 (@notaphd3) reported

    @optimum Service is down

  • maddymfuru
    Maddy Mfuru (@maddymfuru) reported

    @OptimumHelp @kenneth1783 @optimum Can you help work service outage?

  • Tatt2Connection
    Joe Tattoo (@Tatt2Connection) reported

    @OptimumHelp @optimum Thank you. So simply cancel my account as stated. Spent far too much time on this matter.

  • Balla3814943834
    Balla (@Balla3814943834) reported

    @OptimumHelp @ElijahWX98 @optimum Definitely switching to Verizon after this horrible service 3 days internet out