Optimum outages and service status in Harrison, New York
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
- Optimum generated 0 outage signals in the last 24 hours around Harrison, including 0 direct reports.
- The most common problems reported in this area mention Wi-fi.
- Wi-fi (100%)
Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming.
Problems in the last 24 hours in Harrison, New York
The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Harrison, New York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optimum. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Harrison, New York
The most recent Optimum outage reports came from the following cities: Greenwich, New Rochelle, and White Plains.
| City | Problem Type | Report Time |
|---|---|---|
 Greenwich
|
Wi-fi | 19 days ago |
|
New Rochelle
|
Internet | 1 month ago |
|
Greenwich
|
Internet | 1 month ago |
|
White Plains
|
Wi-fi | 1 month ago |
|
Scarsdale
|
Internet | 3 months ago |
|
White Plains
|
Internet | 3 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optimum Issues Reports Near Harrison, New York
Latest outage, problems and issue reports in Harrison and nearby locations:
-
Betty Johnson (@1986mom) reported from Scarsdale Downs, New York@OptimumHelp Is Optimum down in Scarsdale, NY today (8/5)? We haven’t had any internet,cable or TV service since yesterday.
-
Nick Farmer (@earth2nic) reported from Harrison, New YorkTried testing problem other friend’s, Family’s, and co-workers devices to see if it was just my device. ALL THE SAME PROBLEM (tried More Than 10), NonStop Skipping and scratching of sound was n @nflnetwork channel of @optimum @OptimumHelp mobile iPad app.
-
Miguel Ángel Félix Gallardo (@Migue_412) reported from New Rochelle, New York@OptimumHelp my altice one is down 😢 my box says “router inti failed” and i tried rebooting and still nothing help me
-
Ben (@IslesFan_Ben) reported from New Rochelle, New York@OptimumHelp Do you service Stormville, NY (12582)?
-
Gabrielle Simpson Gambrell (@_GiftofGab_) reported from White Plains, New York@optimum I’ve been on the line for nearly an hour with horrible customer service. I’ve been a customer for decades and it’s ridiculous! Nothing is moving along.
-
Jenfrain (@Jenfrain1) reported from Greenville, New YorkStill waiting for @optimum @OptimumHelp @AlticeUSA to solve my problem. I’m currently on hold for the 3rd time waiting for a supervisor. #worstcompanyever #worstcustomerserviceever
-
Fix it Dad! (@howardstevens) reported from New Rochelle, New YorkOn hold for 45 minutes (so far) with Optimum (Altice) support. Haven’t spoken with a human yet! For a simple think that they could easily enable through their website. #worstsupport #fail @optimum @OptimumHelp
-
Paul D. Tyler (@pauldtyler) reported from Rye Brook, New York@OptimumHelp we’re having tremendous internet connection issues. I can’t even log in to report
-
Gabrielle Simpson Gambrell (@_GiftofGab_) reported from White Plains, New York@optimum @optimum this is no way to treat well paying customers. My husband and I are working from home. We need proper internet. And I am not receiving all of the expensive premium service that a I am paying for.
-
Brandon Lerner (@lernerbrandon) reported from Scarsdale Downs, New York@OptimumHelp still no service in Scarsdale since this AM. Your support just told me to go to a library to get internet. Really?
-
AA (@aannyycc) reported from New Rochelle, New YorkWhy does @optimum cancel my internet due to another person moving into the building that wants to set up a new account? What does his new account have to do with my existing service? Don’t y’all verify people's names and identities. Restore my service, this is unprofessional.
-
Jodie (@pickyvegan) reported from White Plains, New York@OptimumHelp I’ve been resetting my equipment for hours, but my service is still offline. The optimum hotspot nearby was also out for a while- that is back, but not at home. Too tired to play reset the router with tech support right now, but please look into this.
-
Dominique Marceau (@DomMarie) reported from Harrison, New YorkI love paying for a service that doesn’t work. @optimum is the worst internet provider and I can’t wait to cancel.
-
Falguni Kothari 🐾 (@AuthorFalguni) reported from Greenville, New York@OptimumHelp When do you expect service to start up in Greenville New York?
-
Soccer & Futsal (@MalcolmHBrown) reported from New Rochelle, New York@OptimumHelp Just was on a Chat w/ a rep Cesar. Such an impatient agent. Had to wait for his reponses but he couldn’t wait on mine. So he ended the chat. Not even 1 minute wait. Very rude of him. Worst, the WiFi briefly went down and guess who provides that service - Optimum.
-
Bronx River Books (@BronxRiverBooks) reported from Scarsdale Downs, New York@OptimumHelp Phone & internet were down at our store In Scarsdale for 5-1/2 days after Tues storm. Up for a few hours today, then went out again. Losing sales and customer confidence. How about some help and transparency?
-
Evan Kuperman (@ekuperman) reported from New Rochelle, New York@OptimumHelp service out in Montebello and three kids just got kicked out of homeschooling online. Need help ASAP. #stepupyourgame
-
Manny Rodríguez (@ERodriguezRadio) reported from Mamaroneck, New YorkI miss the old @optimum. Ever since @AlticeUSA got their hands on it, the quality of product sank at an all-time record pace. Congrats on being awful
-
Caroline Bridgett (@Carolin93504706) reported from Larchmont, New York@Verizon @VerizonSupport you Jedi mind tricked me into going into the DM and then put me through text support hell somebody from @optimum hit me up for cable service Verizon is a dinosaur in this industry first bot, then hold, then gone! Still paying tho canceling the check!
-
Sandy 🌈 (@sandymg) reported from New Rochelle, New York@OptimumHelp Internet going out intermittently for past two days I’m New Rochelle NY. Had many techs. Never fixed for long.
Optimum Issues Reports
Latest outage, problems and issue reports in social media:
-
NotAphd3 (@notaphd3) reported@optimum Service is down
-
soɔɹɐɯ (@mynamesmarcos) reported@OptimumHelp @optimum Do you know if an Arris SB8200 DOCSIS 3.1 modem is compatible and would be able to be provisioned on your cable internet? I do not have voice service (phone). Just want to make sure before purchasing, thank you.
-
Laskinzero (@laskinzero) reported@optimum your internet service is ****.
-
Laskinzero (@laskinzero) reported@optimum Your internet service is ****.
-
Maddy Mfuru (@maddymfuru) reported@OptimumHelp @kenneth1783 @optimum Can you help work service outage?
-
Brian Sack (@brian_sack) reported@optimum Dealing with five different reps to resolve an issue, and every single one wastes my time trying to sell me a mobile package I have zero interest in. And when I say so, they continue trying, knowing that all I care about is resolving my issue. Cut the crap, fellas.
-
Jess (@JessMEC) reported@optimum 3 days of a nightmare customer service situation and your people are extremely lax about leaving a potentially unsafe situation unresolved.
-
Grows On Trees (@on_trees13711) reportedHey @optimum Cancelled optimum mobile, returned the device unopened, was told that was all I needed to do to cancel, then I had to cancel again. So here I am waiting to cancel the credit card charge that you didn't prevent. Wassup.
-
Princepessa07 (@princepessa07) reported@optimum Hey how is it that I cancelled my optimum internet service after 10 years this morning and you’ll still bill me through 3/31 FOR SERVICE I DONT HAVE? How do you not PRORATE????
-
Jeannine Smith (@JeannineBSmith) reportedHey @optimum your internet service in Hot Springs Village, AR is terrible. I have had to reboot my modem about once per week since I started service in November. Know how many times I’ve had to reboot my Frontier modem in the last 3 years? Maybe twice 😡🤬 #optimumsucks