Optimum outages and service status in Rye Brook, New York
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Full Outage Map
- Optimum generated 0 outage signals in the last 24 hours around Rye Brook, including 0 direct reports.
- The most common problems reported in this area mention Wi-fi.
- Wi-fi (100%)
Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming.
Problems in the last 24 hours in Rye Brook, New York
The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Rye Brook, New York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optimum. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Rye Brook, New York
The most recent Optimum outage reports came from the following cities: Greenwich, and White Plains.
| City | Problem Type | Report Time |
|---|---|---|
 Greenwich
|
Wi-fi | 19 days ago |
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Greenwich
|
Internet | 1 month ago |
|
White Plains
|
Wi-fi | 1 month ago |
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Scarsdale
|
Internet | 3 months ago |
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White Plains
|
Internet | 3 months ago |
Community Discussion
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Optimum Issues Reports Near Rye Brook, New York
Latest outage, problems and issue reports in Rye Brook and nearby locations:
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Don Shokrian (@dshokrian) reported from Mamaroneck, New York@OptimumHelp looking for more information than simply you are aware that I do not have service. When can I expect service back on Park Hill Lane in Larchmont?
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Marcus Rios (@mmarcusrios) reported from Harrison, New York@OptimumHelp worse internet service provided ever. Impressive. Nothing works.
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Meg (@MegfromCT) reported from Greenwich, Connecticut@OptimumHelp It was yesterday during the outage-got service back at 12:39 AM. Thanks
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Amanda North (@anorth21) reported from Valhalla, New York@OptimumHelp We have spent hours in Optimum Chat with NO resolution. Honestly if we could switch service right now, we would. Customer service doesn’t seem to exist.
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Brandon Lerner (@lernerbrandon) reported from Scarsdale Downs, New York@OptimumHelp still no service in Scarsdale since this AM. Your support just told me to go to a library to get internet. Really?
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Dominique Marceau (@DomMarie) reported from Harrison, New YorkI love paying for a service that doesn’t work. @optimum is the worst internet provider and I can’t wait to cancel.
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Andrew McMurray (@AndrewZachys) reported from Scarsdale Downs, New YorkAnyone out there have any idea how to get through to a real person @optimum in CT? It’s kinda shocking, I’m not reaching out to complain about outage (which I have) but simply want to pay my Bill. Trying to do the right thing since they haven’t even sent me a bill in months!!!
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Andrew McMurray (@AndrewZachys) reported from Scarsdale Downs, New YorkAnyone living in Litchfield County CT and need new cable service....think twice if picking @optimum !! I know the system is stressed but I’ve worked in the service industry for 27 years and they left me holding the short end of the stick today and spent HOURS waiting for nothing!
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Gabrielle Simpson Gambrell (@_GiftofGab_) reported from White Plains, New York@optimum Not true! Lies! @optimum @OptimumHelp I still haven’t been helped!!! Awful
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Gabrielle Simpson Gambrell (@_GiftofGab_) reported from White Plains, New York@optimum @optimum this is no way to treat well paying customers. My husband and I are working from home. We need properly internet. And I am not receiving all of the expensive premium service that a I am paying for.
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Sheila Phelan (@smp00) reported from Cos Cob, Connecticut@OptimumHelp I have been w/out internet service since 12:15pm yesterday. Can't get a tech person on the phone to help or at least give me an idea of when it will be resolved. Your service is absolutely deplorable. I did call the retention dept yesterday and I'm ready to cancel.
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Amanda North (@anorth21) reported from Valhalla, New YorkAfter the terrible service from @optimum it will be good to switch to another internet provider ASAP. 6 days of internet issues without a plan for resolution. Never again.
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Bronx River Books (@BronxRiverBooks) reported from Scarsdale Downs, New York@OptimumHelp Phone & internet were down at our store In Scarsdale for 5-1/2 days after Tues storm. Up for a few hours today, then went out again. Losing sales and customer confidence. How about some help and transparency?
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marie (@marie70329544) reported from White Plains, New York@OptimumHelp my bill just increased by $ 14.74! When looking at details I am being charged $10.47 for Regional Sports. Never signed up for Regional Sports. Please help clear this up
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Jodie (@pickyvegan) reported from White Plains, New York@OptimumHelp I’ve been resetting my equipment for hours, but my service is still offline. The optimum hotspot nearby was also out for a while- that is back, but not at home. Too tired to play reset the router with tech support right now, but please look into this.
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Arik Fetscher (@ArikFetscher) reported from Greenwich, Connecticut@OptimumHelp what is wrong with the TBS feed I want to watch the game but the entire channel is like slow motion stills which would be fine if the audio didn’t cut out as well. Radio calls for baseball are good and on TV maybe avant garde but this is awful and i looked fwrd 2 it.
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Manny Rodríguez (@ERodriguezRadio) reported from Mamaroneck, New YorkI miss the old @optimum. Ever since @AlticeUSA got their hands on it, the quality of product sank at an all-time record pace. Congrats on being awful
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Derek DeFeo (@d_defeo) reported from White Plains, New York@OptimumHelp can’t stream YES Network. Interesting...
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Gabrielle Simpson Gambrell (@_GiftofGab_) reported from White Plains, New York@optimum @OptimumHelp No one has contacted me still. Yet you continue to take my hard earned money. This is wrong on so many levels. I’m horrified by your terrible customer service. Awful isn’t the word!
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Rob MacKay (@mackayrob) reported from Riverside, Connecticut@OptimumHelp yesterday had received two call backs with no agent on other side. Then this morning got a call back with live person who then said they’d have to call me back but never did. I just want my dvr to work #poorcustomerservice #cutthecord
Optimum Issues Reports
Latest outage, problems and issue reports in social media:
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Jenn (@JennG110) reported@jaybronious @optimum @AlticeUSA The absolute WORST customer service, ever. It took me a 2 hours phone call to cancel cable. This was after two prior one hour calls which were mysteriously dropped midway. Let them know you’ll be contacting the AG to file a complaint
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Joe Tattoo (@Tatt2Connection) reported@OptimumHelp @optimum Thank you. So simply cancel my account as stated. Spent far too much time on this matter.
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Henry rinkewich (@H3nrink) reported@optimum how much longer until we resolve the issue with @MLBNetwork @optimum is truly the Worst service available.
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Henry rinkewich (@H3nrink) reported@JohnLiebhakpcb @optimum is the WORST
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Joe (@NYI60) reported@optimum it’s really awesome that every sporting event I watch with your service is roughly 2-3 minutes delayed and I get score updates before they happen on my screen.
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Laskinzero (@laskinzero) reported@optimum your internet service is ****
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Donna (@Donna94884759) reported@Suddenlink @optimum Customer service is outsourced, RIDICULOUS!!!!!
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Laskinzero (@laskinzero) reported@optimum Your internet service is ****
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Sean Kelly (@SeanOfKelly) reported@SuzytheFox @OptimumHelp @optimum It couldn’t have been more generic. It’s also insulting that they try to make you believe it was a unique answer just for you. Wondering when my bill will go down. I’d ditch ESPN if I could. That’s a large part of the bill and it’s bundled.
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Stephen Pererson (@StephenPererson) reported@optimum thank for nothing. Canceled my service and returned all equipment. Just to wake up this morning and see u decided to take more money. Was told I was paid in full and we would be done but u still want to charge me money.