Optimum outages and service status in Cos Cob, Connecticut
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Full Outage Map
- Optimum generated 0 outage signals in the last 24 hours around Cos Cob, including 0 direct reports.
- The most common problems reported in this area mention Wi-fi.
- Wi-fi (100%)
Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming.
Problems in the last 24 hours in Cos Cob, Connecticut
The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Cos Cob, Connecticut and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optimum. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Cos Cob, Connecticut
The most recent Optimum outage reports came from the following cities: Greenwich, and Stamford.
| City | Problem Type | Report Time |
|---|---|---|
 Greenwich
|
Wi-fi | 19 days ago |
|
Stamford
|
TV | 1 month ago |
|
Greenwich
|
Internet | 1 month ago |
|
Stamford
|
Phone | 1 month ago |
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Stamford
|
Phone | 1 month ago |
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Stamford
|
Internet | 3 months ago |
Community Discussion
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Optimum Issues Reports Near Cos Cob, Connecticut
Latest outage, problems and issue reports in Cos Cob and nearby locations:
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Rob MacKay (@mackayrob) reported from Riverside, Connecticut@OptimumHelp yesterday had received two call backs with no agent on other side. Then this morning got a call back with live person who then said they’d have to call me back but never did. I just want my dvr to work #poorcustomerservice #cutthecord
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Sean (@applejackNY) reported from Darien, Connecticut@OptimumHelp @optimum your chat service is pretty dreadful. I am trying to find out if there have been interruptions to my service that is causing my security alarm panel to fault.
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David Conway (@conwaycreates) reported from Stamford, Connecticut@OptimumHelp Waited an hour to get in a chat with Eduardo from Optimum. Got on at 18:14. Started to tell him my problem and he disappeared! Terrible service.
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Marcus Rios (@mmarcusrios) reported from Harrison, New York@optimum thank you for the worse CS ever provided. You won! Two days in a roll waiting to talk to a representative, also leaving my number to call back, and no words from you. This is a total disrespect with a customer. By the way, my bills are paid! Thank you.
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marjan verhelst (@marjanverhelst1) reported from Stamford, Connecticut@optimum When you click on this link, first thing that shows up ‘ start shopping’! They’re only there to make money! They don’t care at all of your service works or not! It’s a disgrace! If we would have competition in our area, it would be a different picture!
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Shivakumar Patil (@ptlshivakumar12) reported from Stamford, ConnecticutI was blaming @optimum ( prompt customer service) the really vulnerability is on @facebook @instagram 🤩😂
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Glenn Thode (@GCTDesigner) reported from Stamford, Connecticut@OptimumHelp I’ve been on the phone for three hours. Optimum has hung up on me twice. All I want is to replace my antiquated modem. Please help. I’ll send the old one back. I promise. #Optimum #Cablevision
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Sean (@applejackNY) reported from Darien, Connecticut@optimum 3 nights running signal collapses and streaming stops around 1100pm. Ever since I upgraded to a speed I never come close to getting this service gets worse. Hard to believe it can be so poor.
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Alex Rawlinson (@AlexjRawlinson) reported from Stamford, Connecticut.@OptimumHelp @optimum you’re the absolute worst 3 phone calls drop out when trying to disconnect
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MANUEL X LOPEZ (@manuellopez1982) reported from Greenwich, Connecticut@OptimumHelp i need help with my bill
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Sandy 🌈 (@sandymg) reported from Port Chester, New YorkNo #Optimum TV or internet service in Port Chester NY, Bronx, NY and parts of CT #OptimumOutage
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Jackie (@jax12479) reported from Riverside, Connecticut@optimum If Aaron Judge hits his 61st HR while crappy Optimum service is out, people are going to be Pissed
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Alex Rawlinson (@AlexjRawlinson) reported from Stamford, Connecticut.@OptimumHelp once again, back from vacation and my internet is out (30 mins and counting) I had better service on the plane across the ocean! @optimum
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Parker (@ParkerPaulin) reported from Stamford, Connecticut@optimum looks like the internet's out in the area. Please fix and reduce my bill accordingly. #monopolyproblems
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Lynn O’Connor Vos (@lynnvos) reported from Stamford, Connecticut@OptimumHelp we live in shippan point and we have no WiFi due to the storm. We are very unhappy with the service. We have been holding for 2 hours. Terrible client service
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Jesse Rykert (@rykert1965) reported from Stamford, Connecticut@OptimumHelp My service is at 59 Woodway Road # 1, Stamford CT. 203-817-0322
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Jeff Herz (@JeffHerz) reported from Stamford, Connecticut@OptimumHelp @optimum I was just disconnected from your customer service line while trying to report an outage on my street in Stamford. All neighbors have no internet or telephone. Please help
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katie dunning (@kateadunning) reported from Darien, Connecticut@OptimumHelp I have wires down in my driveway. Eversource repaired power lines last night. When will you come to repair your lines? I can’t get through to a live person on the phone.
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Ryan Lynch (@NotRyanLynch) reported from Stamford, ConnecticutHey @OptimumHelp, been waiting a while to hear from you. We’d like to get an update as to why our WiFi is down
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Nick Farmer (@earth2nic) reported from Harrison, New York@OptimumHelp @optimum Sound on specifically @nflnetwork channel on Mobile iPad app been skipping/scratching for 3 STRAIGHT WEEKS. Tried Restarting/Re-downloading dozens of times. still No fix. NO OTHER CHANNEL on entire app with this issue. Disappointing on #NFLCombine weekend 😢
Optimum Issues Reports
Latest outage, problems and issue reports in social media:
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Jenn (@JennG110) reported@jaybronious @optimum @AlticeUSA The absolute WORST customer service, ever. It took me a 2 hours phone call to cancel cable. This was after two prior one hour calls which were mysteriously dropped midway. Let them know you’ll be contacting the AG to file a complaint
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Joe Tattoo (@Tatt2Connection) reported@OptimumHelp @optimum Thank you. So simply cancel my account as stated. Spent far too much time on this matter.
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Henry rinkewich (@H3nrink) reported@optimum how much longer until we resolve the issue with @MLBNetwork @optimum is truly the Worst service available.
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Henry rinkewich (@H3nrink) reported@JohnLiebhakpcb @optimum is the WORST
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Joe (@NYI60) reported@optimum it’s really awesome that every sporting event I watch with your service is roughly 2-3 minutes delayed and I get score updates before they happen on my screen.
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Laskinzero (@laskinzero) reported@optimum your internet service is ****
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Donna (@Donna94884759) reported@Suddenlink @optimum Customer service is outsourced, RIDICULOUS!!!!!
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Laskinzero (@laskinzero) reported@optimum Your internet service is ****
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Sean Kelly (@SeanOfKelly) reported@SuzytheFox @OptimumHelp @optimum It couldn’t have been more generic. It’s also insulting that they try to make you believe it was a unique answer just for you. Wondering when my bill will go down. I’d ditch ESPN if I could. That’s a large part of the bill and it’s bundled.
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Stephen Pererson (@StephenPererson) reported@optimum thank for nothing. Canceled my service and returned all equipment. Just to wake up this morning and see u decided to take more money. Was told I was paid in full and we would be done but u still want to charge me money.