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Optimum

Optimum outages and service status in Port Chester, New York

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Full Outage Map
  • Optimum generated 0 outage signals in the last 24 hours around Port Chester, including 0 direct reports.
  • The most common problems reported in this area mention Wi-fi.
  • 100% Wi-fi (100%)

Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming.

Problems in the last 24 hours in Port Chester, New York

The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Port Chester, New York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Optimum. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Port Chester, New York

The most recent Optimum outage reports came from the following cities: Greenwich, and White Plains.

CityProblem TypeReport Time
Greenwich Wi-fi 19 days ago
Greenwich Internet 1 month ago
White Plains Wi-fi 1 month ago
Scarsdale Internet 3 months ago
White Plains Internet 3 months ago

Community Discussion

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Optimum Issues Reports Near Port Chester, New York

Latest outage, problems and issue reports in Port Chester and nearby locations:

  • SanjayChojar
    Sanjay Chojar (@SanjayChojar) reported from Greenwich, Connecticut

    @OptimumHelp out 6 days. Optimum sends me text that im restored. Still no service. Noone answering phones nor chats. Terrible terrible company

  • AndrewZachys
    Andrew McMurray (@AndrewZachys) reported from Scarsdale Downs, New York

    Anyone living in Litchfield County CT and need new cable service....think twice if picking @optimum !! I know the system is stressed but I’ve worked in the service industry for 27 years and they left me holding the short end of the stick today and spent HOURS waiting for nothing!

  • _GiftofGab_
    Gabrielle Simpson Gambrell (@_GiftofGab_) reported from White Plains, New York

    @optimum @optimum this is no way to treat well paying customers. My husband and I are working from home. We need proper internet. And I am not receiving all of the expensive premium service that a I am paying for.

  • _GiftofGab_
    Gabrielle Simpson Gambrell (@_GiftofGab_) reported from White Plains, New York

    @OptimumHelp I’ve been on the line for nearly an hour with horrible customer service. I’ve been a customer for decades and it’s ridiculous! Nothing is moving along and the @optimum the representative is beyond rude. I’m so frustrated.

  • nydeuces
    Tom Naclerio (@nydeuces) reported from Scarsdale Downs, New York

    @acceptsgifts @optimum @OptimumHelp Did your service ever get restored? I’ve been without internet since 4pm Monday and have been unable to get in contact with anyone at Optimum.

  • Glendajanejack1
    [email protected] THIS IS MLHMLW MY SB (@Glendajanejack1) reported from White Plains, New York

    @OptimumHelp THIS IS WHAT CHINA IS TALKING ABOUT THAT YOU HAVE NO RESPECT FOR THE ELDERLY OK PLEASE GET GAME NETWORK BACK ON T.V. GLENDA J MCRAE JACKSON THANK YOU GJMJGJM

  • _GiftofGab_
    Gabrielle Simpson Gambrell (@_GiftofGab_) reported from White Plains, New York

    @optimum @OptimumHelp No one has contacted me still. Yet you continue to take my hard earned money. This is wrong on so many levels. I’m horrified by your terrible customer service. Awful isn’t the word!

  • SprungElizabeth
    Tea Sprung (@SprungElizabeth) reported from White Plains, New York

    @OptimumHelp wifi is not working. Can you fix this? Please notify when - and provide credit for time lost- thanks!

  • beccrogers
    B (@beccrogers) reported from Greenwich, Connecticut

    @OptimumHelp can I get a sales rep to help me with anything...? Worst customer service of all time. Overcharged $110, no one can fix my account.

  • _GiftofGab_
    Gabrielle Simpson Gambrell (@_GiftofGab_) reported from White Plains, New York

    @optimum @optimum this is no way to treat well paying customers. My husband and I are working from home. We need properly internet. And I am not receiving all of the expensive premium service that a I am paying for.

  • jax12479
    Jackie (@jax12479) reported from Riverside, Connecticut

    @optimum If Aaron Judge hits his 61st HR while crappy Optimum service is out, people are going to be Pissed

  • sandymg
    Sandy 🌈 (@sandymg) reported from Port Chester, New York

    @optimum Please report on the widespread outage. No TV or internet Port Chester NY, Bronx, NY and parts of CT. #optimumoutage

  • ARCHVNGEL_
    Brent Archangel (@ARCHVNGEL_) reported from Mamaroneck, New York

    @optimum @OptimumHelp network is down by me to Hartsdale! I got booted out of my @PlayVALORANT game!!! HELP!!!! #networkdown #optimum #Optimumoutage #nointernet #valorant #ranked #help

  • d_defeo
    Derek DeFeo (@d_defeo) reported from White Plains, New York

    @OptimumHelp can’t stream YES Network. Interesting...

  • smp00
    Sheila Phelan (@smp00) reported from Cos Cob, Connecticut

    @OptimumHelp I have been w/out internet service since 12:15pm yesterday. Can't get a tech person on the phone to help or at least give me an idea of when it will be resolved. Your service is absolutely deplorable. I did call the retention dept yesterday and I'm ready to cancel.

  • mariaxogon
    maria gonzález (@mariaxogon) reported from Port Chester, New York

    @OptimumHelp @optimum — UNBELIEVABLE. just got your service installed today and it wasn’t activated bc there was an outage in my area. TWELVE hours and 2 hours later on the phone, I cannot even speak to someone about it. WTF

  • DomMarie
    Dominique Marceau (@DomMarie) reported from Harrison, New York

    I love paying for a service that doesn’t work. @optimum is the worst internet provider and I can’t wait to cancel.

  • Eric_Sternberg
    Eric Sternberg (@Eric_Sternberg) reported from White Plains, New York

    As promised, here is my tweet about my internet going down for a few minutes. The router is in the process of rebooting now. I guess the good news is that it’s not during work hours. But, yeah, thanks, @optimum.

  • marie70329544
    marie (@marie70329544) reported from White Plains, New York

    @OptimumHelp my bill just increased by $ 14.74! When looking at details I am being charged $10.47 for Regional Sports. Never signed up for Regional Sports. Please help clear this up

  • ArikFetscher
    Arik Fetscher (@ArikFetscher) reported from Greenwich, Connecticut

    @OptimumHelp what is wrong with the TBS feed I want to watch the game but the entire channel is like slow motion stills which would be fine if the audio didn’t cut out as well. Radio calls for baseball are good and on TV maybe avant garde but this is awful and i looked fwrd 2 it.

Optimum Issues Reports

Latest outage, problems and issue reports in social media:

  • Tatt2Connection
    Joe Tattoo (@Tatt2Connection) reported

    @OptimumHelp @optimum Thank you. So simply cancel my account as stated. Spent far too much time on this matter.

  • Flurpledur
    Flurpledur (@Flurpledur) reported

    Ahh yes another day of unstable upload speed brought to you by @optimum shitternet

  • Tatt2Connection
    Joe Tattoo (@Tatt2Connection) reported

    . @optimum @OptimumHelp after spending many hours dealing with your customer service representatives I am reaching out to X to solve our problem. You have been over charging our ACCOUNT. You customer service sucks. Over an hour to cancel account.

  • RondaMKC
    Ronda McCarty (@RondaMKC) reported

    @optimum DON'T FALL FOR IT!! I pre-ordered a "free" iPhone 17 with a trade in during the October promotion and was SCAMMED! They LOST my phone (for 3 months) and now I'm being told I never participated in the promotion but "bought" the phone (even though I have FedEx tracking to prove it)

  • JohnnyFNClash
    Johnny Clash (@JohnnyFNClash) reported

    Just called optimum to cancel my service and first “Dana” disconnected when I said I wanted to cancel. I called back and “Camille” laughed and hung up again. Disconnected by 5 different people. Do better @optimum. Hey @verizonfios👋

  • DustinFinn
    Dustin (BusySignal-KE2EFX) (@DustinFinn) reported

    @OptimumHelp @optimum A Type-Length-Value (TLV) configuration element with an Object Identifier (OID) was received but not recognized by the modem. This is typically a minor compatibility issue between modem firmware and CMTS configuration — often harmless but can indicate a firmware mismatch.

  • NYI60
    Joe (@NYI60) reported

    @optimum it’s really awesome that every sporting event I watch with your service is roughly 2-3 minutes delayed and I get score updates before they happen on my screen.

  • 11Mr_M
    Mr. M (@11Mr_M) reported

    @DustinFinn @optimum @OptimumHelp You are speaking a different language. I just know mine is slow lol.

  • notaphd3
    NotAphd3 (@notaphd3) reported

    @optimum Service is down

  • JohnnyFNClash
    Johnny Clash (@JohnnyFNClash) reported

    Just called optimum to cancel my service and first “Dana” disconnected when I said I wanted to cancel. I called back and “Camille” laughed and hung up again. Disconnected by 5 different people. Do better @optimum. Hey @verizonfios👋