Optimum outages and service status in White Plains, New York
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Full Outage Map
- Optimum generated 0 outage signals in the last 24 hours around White Plains, including 0 direct reports.
Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming.
Problems in the last 24 hours in White Plains, New York
The chart below shows the number of Optimum reports we have received in the last 24 hours from users in White Plains, New York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optimum. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near White Plains, New York
The most recent Optimum outage reports came from the following cities: White Plains.
| City | Problem Type | Report Time |
|---|---|---|
 White Plains
|
Wi-fi | 1 month ago |
|
Scarsdale
|
Internet | 3 months ago |
|
White Plains
|
Internet | 3 months ago |
Community Discussion
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Optimum Issues Reports Near White Plains, New York
Latest outage, problems and issue reports in White Plains and nearby locations:
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𝐣𝐨𝐞 𝐩𝐚𝐫𝐫𝐞𝐥𝐥𝐢 (@JoeParrelli) reported from White Plains, New York@OptimumHelp WHY DOES YOUR INTERNET SUCK SO BAD
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Gabrielle Simpson Gambrell (@_GiftofGab_) reported from White Plains, New York@optimum @optimum this is no way to treat well paying customers. My husband and I are working from home. We need properly internet. And I am not receiving all of the expensive premium service that a I am paying for.
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Marcus Rios (@mmarcusrios) reported from Harrison, New York@optimum thank you for the worse CS ever provided. You won! Two days in a roll waiting to talk to a representative, also leaving my number to call back, and no words from you. This is a total disrespect with a customer. By the way, my bills are paid! Thank you.
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Jodie (@pickyvegan) reported from White Plains, New York@OptimumHelp I’ve been resetting my equipment for hours, but my service is still offline. The optimum hotspot nearby was also out for a while- that is back, but not at home. Too tired to play reset the router with tech support right now, but please look into this.
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Alison Kelly (@auntalikelly71) reported from Mamaroneck, New York@optimum When is service expected to be restored on Greystone, Northwest Yonkers? It’s been out for three days and the website is not updated with a map of outages.
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Amanda North (@anorth21) reported from Valhalla, New York@OptimumHelp We have spent hours in Optimum Chat with NO resolution. Honestly if we could switch service right now, we would. Customer service doesn’t seem to exist.
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Amanda North (@anorth21) reported from Valhalla, New York@OptimumHelp We are angry and frustrated. 6 days of spotty internet & cable service. Technician comes and says it’s an outside problem. Need to schedule new service call. But leaves without a plan.
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Betty Johnson (@1986mom) reported from Scarsdale Downs, New York@OptimumHelp Is Optimum down in Scarsdale, NY today (8/5)? We haven’t had any internet,cable or TV service since yesterday.
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Falguni Kothari 🐾 (@AuthorFalguni) reported from Greenville, New York@OptimumHelp I have no internet service
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Gabrielle Simpson Gambrell (@_GiftofGab_) reported from White Plains, New York@optimum @optimum this is no way to treat well paying customers. My husband and I are working from home. We need proper internet. And I am not receiving all of the expensive premium service that a I am paying for.
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Brent Archangel (@ARCHVNGEL_) reported from Mamaroneck, New York@optimum @OptimumHelp network is down by me to Hartsdale! I got booted out of my @PlayVALORANT game!!! HELP!!!! #networkdown #optimum #Optimumoutage #nointernet #valorant #ranked #help
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Paul DeCaprio (@deac2360) reported from Greenburgh, New York@OptimumHelp The link doesn’t show an outage map.
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Tom Naclerio (@nydeuces) reported from Scarsdale Downs, New York@OptimumHelp Is there an outage in Scarsdale, NY? Haven’t had internet since 4pm today and I can’t get in contact with any customer service rep via phone because it keeps disconnecting.
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Derek DeFeo (@d_defeo) reported from White Plains, New York@OptimumHelp can’t stream YES Network. Interesting...
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King Shark Stan Account (@aidang127) reported from Hawthorne, New YorkNothing worse than @optimum except their customer service
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Alden Schneid (@Alden1108) reported from Hawthorne, New York@OptimumHelp trying to get Redzone but they ask for a pin. Never remember getting one, what do I do??
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[email protected] THIS IS MLHMLW MY SB (@Glendajanejack1) reported from White Plains, New York@OptimumHelp THIS IS WHAT CHINA IS TALKING ABOUT THAT YOU HAVE NO RESPECT FOR THE ELDERLY OK PLEASE GET GAME NETWORK BACK ON T.V. GLENDA J MCRAE JACKSON THANK YOU GJMJGJM
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Paul D. Tyler (@pauldtyler) reported from Rye Brook, New York@OptimumHelp we’re having tremendous internet connection issues. I can’t even log in to report
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Andrew McMurray (@AndrewZachys) reported from Scarsdale Downs, New YorkAnyone living in Litchfield County CT and need new cable service....think twice if picking @optimum !! I know the system is stressed but I’ve worked in the service industry for 27 years and they left me holding the short end of the stick today and spent HOURS waiting for nothing!
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Evelyn McCormack (@evelynmccormack) reported from Greenburgh, New York@OptimumHelp Where the heck are you guys? We didn’t even lose power, just WiFi and cable. Should be a relatively easy fix. Seeing lots of Verizon trucks in my hood but no Optimum trucks.
Optimum Issues Reports
Latest outage, problems and issue reports in social media:
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Joe Tattoo (@Tatt2Connection) reported@OptimumHelp @optimum Thank you. So simply cancel my account as stated. Spent far too much time on this matter.
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Flurpledur (@Flurpledur) reportedAhh yes another day of unstable upload speed brought to you by @optimum shitternet
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Joe Tattoo (@Tatt2Connection) reported. @optimum @OptimumHelp after spending many hours dealing with your customer service representatives I am reaching out to X to solve our problem. You have been over charging our ACCOUNT. You customer service sucks. Over an hour to cancel account.
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Ronda McCarty (@RondaMKC) reported@optimum DON'T FALL FOR IT!! I pre-ordered a "free" iPhone 17 with a trade in during the October promotion and was SCAMMED! They LOST my phone (for 3 months) and now I'm being told I never participated in the promotion but "bought" the phone (even though I have FedEx tracking to prove it)
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Johnny Clash (@JohnnyFNClash) reportedJust called optimum to cancel my service and first “Dana” disconnected when I said I wanted to cancel. I called back and “Camille” laughed and hung up again. Disconnected by 5 different people. Do better @optimum. Hey @verizonfios👋
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Dustin (BusySignal-KE2EFX) (@DustinFinn) reported@OptimumHelp @optimum A Type-Length-Value (TLV) configuration element with an Object Identifier (OID) was received but not recognized by the modem. This is typically a minor compatibility issue between modem firmware and CMTS configuration — often harmless but can indicate a firmware mismatch.
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Joe (@NYI60) reported@optimum it’s really awesome that every sporting event I watch with your service is roughly 2-3 minutes delayed and I get score updates before they happen on my screen.
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Mr. M (@11Mr_M) reported@DustinFinn @optimum @OptimumHelp You are speaking a different language. I just know mine is slow lol.
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NotAphd3 (@notaphd3) reported@optimum Service is down
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Johnny Clash (@JohnnyFNClash) reportedJust called optimum to cancel my service and first “Dana” disconnected when I said I wanted to cancel. I called back and “Camille” laughed and hung up again. Disconnected by 5 different people. Do better @optimum. Hey @verizonfios👋