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Optimum

Optimum outages and service status in Greenburgh, New York

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Full Outage Map
  • Optimum generated 0 outage signals in the last 24 hours around Greenburgh, including 0 direct reports.

Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming.

Problems in the last 24 hours in Greenburgh, New York

The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Greenburgh, New York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Optimum. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Greenburgh, New York

The most recent Optimum outage reports came from the following cities: White Plains.

CityProblem TypeReport Time
White Plains Wi-fi 1 month ago
Beverly Crest Internet 2 months ago
Beverly Crest Internet 3 months ago
Scarsdale Internet 3 months ago
Beverly Crest Internet 3 months ago
White Plains Internet 3 months ago

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optimum Issues Reports Near Greenburgh, New York

Latest outage, problems and issue reports in Greenburgh and nearby locations:

  • CarlntheCity
    Carl (@CarlntheCity) reported from White Plains, New York

    @OptimumHelp every morning between 8 and 830 the internet goes down in white plains and I have to reboot my cable box completely, why?

  • Eric_Sternberg
    Eric Sternberg (@Eric_Sternberg) reported from White Plains, New York

    As promised, here is my tweet about my internet going down for a few minutes. The router is in the process of rebooting now. I guess the good news is that it’s not during work hours. But, yeah, thanks, @optimum.

  • evelynmccormack
    Evelyn McCormack (@evelynmccormack) reported from Greenburgh, New York

    @OptimumHelp Where the heck are you guys? We didn’t even lose power, just WiFi and cable. Should be a relatively easy fix. Seeing lots of Verizon trucks in my hood but no Optimum trucks.

  • greggweiss
    Gregg Weiss (@greggweiss) reported from Hastings-on-Hudson, New York

    @LBrockner3 @OptimumHelp And if that doesn’t solve the issue, then unplug again, reboot your computer, then plug modem and router bakc in.

  • Mitchell_Mateo
    Mitchell (@Mitchell_Mateo) reported from Northvale, New Jersey

    Yo @optimum your customer service is trash. I legit have been waiting for. Supervisor for 14hours now and a technician for 18hours. Get your **** together.

  • Jenfrain1
    Jenfrain (@Jenfrain1) reported from Greenville, New York

    Still waiting for @optimum @OptimumHelp @AlticeUSA to solve my problem. I’m currently on hold for the 3rd time waiting for a supervisor. #worstcompanyever #worstcustomerserviceever

  • ReesaGlassman
    reesa glassman (@ReesaGlassman) reported from Beverly Crest, New York

    @OptimumHelp We fixed it by rebooting the box, tv and remote. Altice boxes have issues. Also having WEAK WiFi signal inside small house. ;( Please advise how to speak to a real person. Your phone system wouldn’t put us through to customer service .

  • SherriTroy
    Sherri Troy (@SherriTroy) reported from Greenburgh, New York

    Shame on you #Cablevision! 24-48 hours to fix a problem with #youroutsidebox! #despicablecustomerservice!

  • marie70329544
    marie (@marie70329544) reported from White Plains, New York

    @OptimumHelp my bill just increased by $ 14.74! When looking at details I am being charged $10.47 for Regional Sports. Never signed up for Regional Sports. Please help clear this up

  • graubart
    Barry Graubart (@graubart) reported from Irvington, New York

    Hey @OptimumHelp when your internet and cable have been down for 2 days after storm, the least you can do is allow me to access cable via your mobile app without requiring me to be on my WiFi (which is down b/c you can’t get my internet service back up)

  • greggweiss
    Gregg Weiss (@greggweiss) reported from Hastings-on-Hudson, New York

    @bengalihawk @optimum @OptimumHelp Same issue for me. My optimum tv and phone are working, but internet is not. Is that the same issue you’re having? Any luck?

  • BillyBall
    The Bill Chuck Files (@BillyBall) reported from Sleepy Hollow, New York

    @RealMichaelKay Optimum at least is narrowing it down to month and day.

  • deac2360
    Paul DeCaprio (@deac2360) reported from Greenburgh, New York

    @OptimumHelp The link doesn’t show an outage map.

  • Frstar27
    Fernando Estrella (@Frstar27) reported from Mount Pleasant, New York

    Yo @optimum !! 7 weeks trying to cancel my account and all you do is charge me to take more money.. can’t get a live person on the phone and your store staff is super rude. Should i get an attorney ?

  • _GiftofGab_
    Gabrielle Simpson Gambrell (@_GiftofGab_) reported from White Plains, New York

    @optimum @OptimumHelp No one has contacted me still. Yet you continue to take my hard earned money. This is wrong on so many levels. I’m horrified by your terrible customer service. Awful isn’t the word!

  • anorth21
    Amanda North (@anorth21) reported from Valhalla, New York

    After the terrible service from @optimum it will be good to switch to another internet provider ASAP. 6 days of internet issues without a plan for resolution. Never again.

  • _GiftofGab_
    Gabrielle Simpson Gambrell (@_GiftofGab_) reported from White Plains, New York

    @optimum Not true! Lies! @optimum @OptimumHelp I still haven’t been helped!!! Awful

  • Glendajanejack1
    [email protected] THIS IS MLHMLW MY SB (@Glendajanejack1) reported from White Plains, New York

    @OptimumHelp THIS IS WHAT CHINA IS TALKING ABOUT THAT YOU HAVE NO RESPECT FOR THE ELDERLY OK PLEASE GET GAME NETWORK BACK ON T.V. GLENDA J MCRAE JACKSON THANK YOU GJMJGJM

  • BillyBall
    The Bill Chuck Files (@BillyBall) reported from Sleepy Hollow, New York

    @OptimumHelp DVR DVR DVR DVR DVR not working. I wish I could call @Xfinity for help

  • AuthorFalguni
    Falguni Kothari 🐾 (@AuthorFalguni) reported from Greenville, New York

    @OptimumHelp When do you expect service to start up in Greenville New York?

Optimum Issues Reports

Latest outage, problems and issue reports in social media:

  • notaphd3
    NotAphd3 (@notaphd3) reported

    @optimum Service is down

  • mynamesmarcos
    soɔɹɐɯ (@mynamesmarcos) reported

    @OptimumHelp @optimum Do you know if an Arris SB8200 DOCSIS 3.1 modem is compatible and would be able to be provisioned on your cable internet? I do not have voice service (phone). Just want to make sure before purchasing, thank you.

  • laskinzero
    Laskinzero (@laskinzero) reported

    @optimum your internet service is ****.

  • laskinzero
    Laskinzero (@laskinzero) reported

    @optimum Your internet service is ****.

  • maddymfuru
    Maddy Mfuru (@maddymfuru) reported

    @OptimumHelp @kenneth1783 @optimum Can you help work service outage?

  • brian_sack
    Brian Sack (@brian_sack) reported

    @optimum Dealing with five different reps to resolve an issue, and every single one wastes my time trying to sell me a mobile package I have zero interest in. And when I say so, they continue trying, knowing that all I care about is resolving my issue. Cut the crap, fellas.

  • JessMEC
    Jess (@JessMEC) reported

    @optimum 3 days of a nightmare customer service situation and your people are extremely lax about leaving a potentially unsafe situation unresolved.

  • on_trees13711
    Grows On Trees (@on_trees13711) reported

    Hey @optimum Cancelled optimum mobile, returned the device unopened, was told that was all I needed to do to cancel, then I had to cancel again. So here I am waiting to cancel the credit card charge that you didn't prevent. Wassup.

  • princepessa07
    Princepessa07 (@princepessa07) reported

    @optimum Hey how is it that I cancelled my optimum internet service after 10 years this morning and you’ll still bill me through 3/31 FOR SERVICE I DONT HAVE? How do you not PRORATE????

  • JeannineBSmith
    Jeannine Smith (@JeannineBSmith) reported

    Hey @optimum your internet service in Hot Springs Village, AR is terrible. I have had to reboot my modem about once per week since I started service in November. Know how many times I’ve had to reboot my Frontier modem in the last 3 years? Maybe twice 😡🤬 #optimumsucks