1. Home
  2. ❯
  3. Companies
  4. ❯
  5. Optimum
  6. ❯
  7. Sleepy Hollow
Optimum

Optimum outages and service status in Sleepy Hollow, New York

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • Optimum generated 0 outage signals in the last 24 hours around Sleepy Hollow, including 0 direct reports.

Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming.

Problems in the last 24 hours in Sleepy Hollow, New York

The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Sleepy Hollow, New York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Optimum. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Sleepy Hollow, New York

The most recent Optimum outage reports came from the following cities: White Plains.

CityProblem TypeReport Time
White Plains Wi-fi 1 month ago
Ossining TV 2 months ago
White Plains Internet 3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optimum Issues Reports Near Sleepy Hollow, New York

Latest outage, problems and issue reports in Sleepy Hollow and nearby locations:

  • deac2360
    Paul DeCaprio (@deac2360) reported from Briarcliff Manor, New York

    @OptimumHelp What would be helpful for a service company like yours is a map showing where crews are currently located so we customers can see progress and get an idea of when the rest of us may be up. Otherwise, looks like service restore is *****-nilly.

  • ARCampbell789
    Andrew Campbell (@ARCampbell789) reported from Ossining, New York

    @OptimumHelp telling customers to check your website for self help is ******* insulting during an outage.

  • AldoFRodriguez
    Aldo F. Rodriguez (@AldoFRodriguez) reported from Pleasantville, New York

    @WilliamShatner Sorry, sir. We lost all internet, cable, and phone. #Optimum is still down for the Greater New York Metropolitan area.😞

  • _GiftofGab_
    Gabrielle Simpson Gambrell (@_GiftofGab_) reported from White Plains, New York

    @optimum @optimum this is no way to treat well paying customers. My husband and I are working from home. We need proper internet. And I am not receiving all of the expensive premium service that a I am paying for.

  • locopsu
    Sean Patrick Kersten (@locopsu) reported from Dobbs Ferry, New York

    @OptimumHelp waiting service on Lefurgy Avenue in Dobbs Ferry, New York 10522 9144138890, our neighbors also called in service request!

  • DaScottyMac
    Scott Rosen (@DaScottyMac) reported from White Plains, New York

    @OptimumHelp Pretty sure the Internet is down in my area.

  • SantoshBorse
    santosh borse (@SantoshBorse) reported from Ossining, New York

    @OptimumHelp Experiencing internet connection issues from last several days ..... called many times and asked for call back but never received response... please help

  • ARCampbell789
    Andrew Campbell (@ARCampbell789) reported from Ossining, New York

    @OptimumHelp I received an email my service had been restored last night at 10. It's still down!

  • Frstar27
    Fernando Estrella (@Frstar27) reported from Mount Pleasant, New York

    Yo @optimum !! 7 weeks trying to cancel my account and all you do is charge me to take more money.. can’t get a live person on the phone and your store staff is super rude. Should i get an attorney ?

  • agoptionsbroker
    Avery Putter (@agoptionsbroker) reported from Thornwood, New York

    @AlticeUSA Technician to install my new service has missed 7 appointments in a row without telling me anything. Who the hell is running this company. @optimum @OptimumHelp

  • pickyvegan
    Jodie (@pickyvegan) reported from White Plains, New York

    @OptimumHelp I’ve been resetting my equipment for hours, but my service is still offline. The optimum hotspot nearby was also out for a while- that is back, but not at home. Too tired to play reset the router with tech support right now, but please look into this.

  • AldoFRodriguez
    Aldo F. Rodriguez (@AldoFRodriguez) reported from Pleasantville, New York

    It is Day 2 with #optimum still down. Heard strange noises from beyond my bedroom door only to realize that it was my daughter's voice asking me if I was okay (I knew that noise sounded familiar). It could be worse, I could have been in devastated #Alabama.

  • Tara4Fitness
    Tara Rose (@Tara4Fitness) reported from Hartsdale, New York

    @OptimumHelp I’ve been without internet or cable since August 4. Just got it back. I requested a credit on my account and it states no credit available. Your live messaging service was not helpful at all.

  • ctymkiw
    Catherine Tymkiw (@ctymkiw) reported from Hastings-on-Hudson, New York

    .@OptimumHelp I live at 19 Maple Ave, Hastings on Hudson, NY. Our service has been out since 7am. Can you give me an ETA for when it will be restored?????

  • dcehlk
    Dan Ehlke (@dcehlk) reported from Ossining, New York

    Saw a claim that the #optimum outage may be storm-related. Those wild 15-MPH wind gusts will get ya every time. Presumably, cable is also down in Alabama.

  • _GiftofGab_
    Gabrielle Simpson Gambrell (@_GiftofGab_) reported from White Plains, New York

    @optimum I’ve been on the line for nearly an hour with horrible customer service. I’ve been a customer for decades and it’s ridiculous! Nothing is moving along.

  • ctymkiw
    Catherine Tymkiw (@ctymkiw) reported from Hastings-on-Hudson, New York

    @OptimumHelp We have power. In fact, we"ve had power for more than 24 hrs. What we have not had is internet or TV for more than 27 hrs. So it's not the power grid. When will service be restored?? @optimum website is down and calling results in being hung up on. This is really getting absurd

  • marie70329544
    marie (@marie70329544) reported from White Plains, New York

    @OptimumHelp my bill just increased by $ 14.74! When looking at details I am being charged $10.47 for Regional Sports. Never signed up for Regional Sports. Please help clear this up

  • agoptionsbroker
    Avery Putter (@agoptionsbroker) reported from Thornwood, New York

    @OptimumHelp @AlticeUSA This is the 6th appointment in a row your technicians didn’t show up to install my cable. Each time they didn’t show they don’t call, nothing. You can’t contact anyone who can help! Who is in charge of this company. I’m switching to @verizonfios

  • whoda123
    #JoeJudgeszn (@whoda123) reported from Congers, New York

    @OptimumHelp no internet for 2 days and your customer service number hung up on me twice.

Optimum Issues Reports

Latest outage, problems and issue reports in social media:

  • AdamsWorldBlog
    Adam Bernard (@AdamsWorldBlog) reported

    .@Optimum should have an OnlyFans based on how often it goes down.

  • marylovesrafael
    mary mazzulla overeem melendez (@marylovesrafael) reported

    @optimum is there an outage here #optimum selden area please help

  • Flurpledur
    Flurpledur (@Flurpledur) reported

    Two days in a row my games are unplayable because @optimum is inconsistent garbage

  • mynamesmarcos
    soɔɹɐɯ (@mynamesmarcos) reported

    @OptimumHelp @optimum I am setting up my DOCSIS 3.1 modem and would like to activate it with your internet service. I can provide the MAC address and my home address plus any other information that is needed. Can I provide that here via DM or should I call or submit online?

  • RondaMKC
    Ronda McCarty (@RondaMKC) reported

    @optimum DON'T FALL FOR IT!! I pre-ordered a "free" iPhone 17 with a trade in during the October promotion and was SCAMMED! They LOST my phone (for 3 months) and now I'm being told I never participated in the promotion but "bought" the phone (even though I have FedEx tracking to prove it)

  • princepessa07
    Princepessa07 (@princepessa07) reported

    @optimum Hey how is it that I cancelled my optimum internet service after 10 years this morning and you’ll still bill me through 3/31 FOR SERVICE I DONT HAVE? How do you not PRORATE????

  • john19090117
    Johnny Jagemann (@john19090117) reported

    @optimum when is mlb network coming back? This is beyond ridiculous.

  • yMets00
    rMetsBack? (@yMets00) reported

    @optimum All sports on fiber are 90 seconds behind the actual live game. 90 Seconds Also bring back @MLBNetwork or lower my damn bill

  • milkmanjr91
    Blue&Gold Redneck (@milkmanjr91) reported

    @optimum @paramountnet It’s been a few days with no sound on the network? Called Optumum yesterday and did a reset and data reset - still nothing. Come on guys @BarRescue is new tonight and it’s hard to watch with no volume.

  • Flurpledur
    Flurpledur (@Flurpledur) reported

    Ahh yes another day of unstable upload speed brought to you by @optimum shitternet