Optimum outages and service status in Dobbs Ferry, New York
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Full Outage Map
- Optimum generated 0 outage signals in the last 24 hours around Dobbs Ferry, including 0 direct reports.
Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming.
Problems in the last 24 hours in Dobbs Ferry, New York
The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Dobbs Ferry, New York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Optimum Issues Reports Near Dobbs Ferry, New York
Latest outage, problems and issue reports in Dobbs Ferry and nearby locations:
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2SHEA (@2SHEA7) reported from Beverly Crest, New York@NicolleDWallace Yes I’ve been reporting it to optimum help by direct messaging since early September. At first it was Msnbc & nbc, so each time feed goes out I go to Optimum help & I direct message them. They do respond, but today I missed great reporting by Ms. Prybitela( sorry cannot spell
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Sean Patrick Kersten (@locopsu) reported from Dobbs Ferry, New York@OptimumHelp waiting service on Lefurgy Avenue in Dobbs Ferry, New York 10522 9144138890, our neighbors also called in service request!
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Catherine Tymkiw (@ctymkiw) reported from Hastings-on-Hudson, New York@OptimumHelp any chance of getting our service back up and running? Or even getting some info on what's going on??? This is my 5th attempt to resolve this. I tried calling but no one available to help. It's been 14 hours without any service. Is it time to go back to Fios?
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lisapetersART (@lisapetersART) reported from Closter, New Jersey@OptimumHelp my internet is almost nonexistent. I understand high volume but I cannot work at all HELP..
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Tara (@TYJoshi) reported from Scarsdale Downs, New York@OptimumHelp @optimum - Techinician never showed up on the appointment day not once but twice...there is no call or message .. facing internet issue for 15 days now.. pathetic service
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Tom Naclerio (@nydeuces) reported from Scarsdale Downs, New York@OptimumHelp Is there an outage in Scarsdale, NY? Haven’t had internet since 4pm today and I can’t get in contact with any customer service rep via phone because it keeps disconnecting.
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Barry Graubart (@graubart) reported from Irvington, New YorkHey @OptimumHelp when your internet and cable have been down for 2 days after storm, the least you can do is allow me to access cable via your mobile app without requiring me to be on my WiFi (which is down b/c you can’t get my internet service back up)
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Jenfrain (@Jenfrain1) reported from Greenville, New York@WeinbergGlenn @verizonfios @optimum You are correct @WeinbergGlenn ! @optimum @AlticeUSA had the WORST customer service ever. Still no answer from anyone
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Catherine Tymkiw (@ctymkiw) reported from Hastings-on-Hudson, New York.@OptimumHelp I live at 19 Maple Ave, Hastings on Hudson, NY. Our service has been out since 7am. Can you give me an ETA for when it will be restored?????
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Sherri Troy (@SherriTroy) reported from Greenburgh, New YorkShame on you #Cablevision! 24-48 hours to fix a problem with #youroutsidebox! #despicablecustomerservice!
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Andrew McMurray (@AndrewZachys) reported from Scarsdale Downs, New YorkAnyone out there have any idea how to get through to a real person @optimum in CT? It’s kinda shocking, I’m not reaching out to complain about outage (which I have) but simply want to pay my Bill. Trying to do the right thing since they haven’t even sent me a bill in months!!!
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Mitchell (@Mitchell_Mateo) reported from Northvale, New Jersey@andrew_piringer @optimum Scheduled a tech to come yesterday and dude never came and they rescheduled me back another week. Like no, they better be coming to my house today or I’m switching to @Verizon
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Tara Rose (@Tara4Fitness) reported from Hartsdale, New York@OptimumHelp I’ve been without internet or cable since August 4. Just got it back. I requested a credit on my account and it states no credit available. Your live messaging service was not helpful at all.
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reesa glassman (@ReesaGlassman) reported from Beverly Crest, New York@OptimumHelp We fixed it by rebooting the box, tv and remote. Altice boxes have issues. Also having WEAK WiFi signal inside small house. ;( Please advise how to speak to a real person. Your phone system wouldn’t put us through to customer service .
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Catherine Tymkiw (@ctymkiw) reported from Hastings-on-Hudson, New York@OptimumHelp We have power. In fact, we"ve had power for more than 24 hrs. What we have not had is internet or TV for more than 27 hrs. So it's not the power grid. When will service be restored?? @optimum website is down and calling results in being hung up on. This is really getting absurd
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Matt Vincent (@fadedfast) reported from Beverly Crest, New York@OptimumHelp 1 update in almost 4.5 hours as the outage continues... unacceptable #optimumoutage #optimumdown
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Brandon Lerner (@lernerbrandon) reported from Scarsdale Downs, New York@OptimumHelp still no service in Scarsdale since this AM. Your support just told me to go to a library to get internet. Really?
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Andrew McMurray (@AndrewZachys) reported from Scarsdale Downs, New YorkAnyone living in Litchfield County CT and need new cable service....think twice if picking @optimum !! I know the system is stressed but I’ve worked in the service industry for 27 years and they left me holding the short end of the stick today and spent HOURS waiting for nothing!
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Marty Cone (@J_Donneys) reported from Beverly Crest, New York@optimum yo, Altice is by far the worst IxD consumer experience of all cable providers by a mile. Do something about it.
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Jenfrain (@Jenfrain1) reported from Greenville, New YorkStill waiting for @optimum @OptimumHelp @AlticeUSA to solve my problem. I’m currently on hold for the 3rd time waiting for a supervisor. #worstcompanyever #worstcustomerserviceever
Optimum Issues Reports
Latest outage, problems and issue reports in social media:
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Bubble Doble (@BubbleDoble1) reported@optimum youre whole Company and service swallows. Never a good day and not a day goes by where it doesnt slow down or cut out. Scumbags
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Flurpledur (@Flurpledur) reportedTwo days in a row my games are unplayable because @optimum is inconsistent garbage
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Sean Kelly (@SeanOfKelly) reportedHey @optimum , WTF already. Make a deal with the @MLBNetwork. Out of all the ****** channels you bundle and make us pay for you cannot get this one back on? Tick tock Optimum. There’s other options out there.
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Mehateyou (@Mehatechoo) reportedOnce again, the ****** @MTA is at it. Man I can’t wait to ******* leave NY. **** @MTA **** ConEd **** @optimum **** the Governor and **** the Mayor
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Mr. M (@11Mr_M) reported@DustinFinn @optimum @OptimumHelp You are speaking a different language. I just know mine is slow lol.
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NotAphd3 (@notaphd3) reported@optimum Service is down
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Flurpledur (@Flurpledur) reportedAhh yes another day of unstable upload speed brought to you by @optimum shitternet
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Stephen Pererson (@StephenPererson) reported@optimum thank for nothing. Canceled my service and returned all equipment. Just to wake up this morning and see u decided to take more money. Was told I was paid in full and we would be done but u still want to charge me money.
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ecr.socialmedia (@ecr_socialmedia) reported.@optimum no longer has the @MLBNetwork, @MLB? Do you people think that customers are going to continue with your service at all now that we have to have 5+ paid steaming services for one sport?
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M.C. Phoenix_AF (@M_C_Phoenix) reported@optimum Stop playing and fix my WiFi.