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Optimum outages and service status in Hartsdale, New York

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Full Outage Map
  • Optimum generated 0 outage signals in the last 24 hours around Hartsdale, including 0 direct reports.

Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming.

Problems in the last 24 hours in Hartsdale, New York

The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Hartsdale, New York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Optimum. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Hartsdale, New York

The most recent Optimum outage reports came from the following cities: White Plains.

CityProblem TypeReport Time
White Plains Wi-fi 1 month ago
Beverly Crest Internet 2 months ago
Beverly Crest Internet 3 months ago
Scarsdale Internet 3 months ago
Beverly Crest Internet 3 months ago
White Plains Internet 3 months ago

Community Discussion

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Optimum Issues Reports Near Hartsdale, New York

Latest outage, problems and issue reports in Hartsdale and nearby locations:

  • ARCHVNGEL_
    Brent Archangel (@ARCHVNGEL_) reported from Mamaroneck, New York

    @optimum @OptimumHelp network is down by me to Hartsdale! I got booted out of my @PlayVALORANT game!!! HELP!!!! #networkdown #optimum #Optimumoutage #nointernet #valorant #ranked #help

  • anorth21
    Amanda North (@anorth21) reported from Valhalla, New York

    @OptimumHelp We have spent hours in Optimum Chat with NO resolution. Honestly if we could switch service right now, we would. Customer service doesn’t seem to exist.

  • J_Donneys
    Marty Cone (@J_Donneys) reported from Beverly Crest, New York

    @optimum yo, Altice is by far the worst IxD consumer experience of all cable providers by a mile. Do something about it.

  • Glendajanejack1
    [email protected] THIS IS MLHMLW MY SB (@Glendajanejack1) reported from White Plains, New York

    @OptimumHelp THIS IS WHAT CHINA IS TALKING ABOUT THAT YOU HAVE NO RESPECT FOR THE ELDERLY OK PLEASE GET GAME NETWORK BACK ON T.V. GLENDA J MCRAE JACKSON THANK YOU GJMJGJM

  • mattwellagain
    Matt Wellagain (@mattwellagain) reported from Town of Rye, New York

    @OptimumHelp there used to be optimumwifi service over here, but I noticed a few weeks ago, it is no longer available.

  • ERodriguezRadio
    Manny Rodríguez (@ERodriguezRadio) reported from Mamaroneck, New York

    I miss the old @optimum. Ever since @AlticeUSA got their hands on it, the quality of product sank at an all-time record pace. Congrats on being awful

  • greggweiss
    Gregg Weiss (@greggweiss) reported from Hastings-on-Hudson, New York

    @bengalihawk @optimum @OptimumHelp Same issue for me. My optimum tv and phone are working, but internet is not. Is that the same issue you’re having? Any luck?

  • evelynmccormack
    Evelyn McCormack (@evelynmccormack) reported from Greenburgh, New York

    @OptimumHelp Where the heck are you guys? We didn’t even lose power, just WiFi and cable. Should be a relatively easy fix. Seeing lots of Verizon trucks in my hood but no Optimum trucks.

  • Jenfrain1
    Jenfrain (@Jenfrain1) reported from Greenville, New York

    Still waiting for @optimum @OptimumHelp @AlticeUSA to solve my problem. I’m currently on hold for the 3rd time waiting for a supervisor. #worstcompanyever #worstcustomerserviceever

  • AndrewZachys
    Andrew McMurray (@AndrewZachys) reported from Scarsdale Downs, New York

    Anyone out there have any idea how to get through to a real person @optimum in CT? It’s kinda shocking, I’m not reaching out to complain about outage (which I have) but simply want to pay my Bill. Trying to do the right thing since they haven’t even sent me a bill in months!!!

  • _GiftofGab_
    Gabrielle Simpson Gambrell (@_GiftofGab_) reported from White Plains, New York

    @optimum @OptimumHelp No one has contacted me still. Yet you continue to take my hard earned money. This is wrong on so many levels. I’m horrified by your terrible customer service. Awful isn’t the word!

  • greggweiss
    Gregg Weiss (@greggweiss) reported from Hastings-on-Hudson, New York

    @LBrockner3 @OptimumHelp And if that doesn’t solve the issue, then unplug again, reboot your computer, then plug modem and router bakc in.

  • BomberSaint12
    Bob Joyce (@BomberSaint12) reported from Harrison, New York

    I’ve called @optimum 3xs and messaged @OptimumHelp 3xs. They refuse to make an #outside the house service CS call without paying $80. @optimum , Fix TV reception problem in Downtown 10528 Harrison.

  • ctymkiw
    Catherine Tymkiw (@ctymkiw) reported from Hastings-on-Hudson, New York

    .@OptimumHelp I live at 19 Maple Ave, Hastings on Hudson, NY. Our service has been out since 7am. Can you give me an ETA for when it will be restored?????

  • AuthorFalguni
    Falguni Kothari 🐾 (@AuthorFalguni) reported from Greenville, New York

    @OptimumHelp I have no internet service

  • Nic0LeDaNieLLe
    nikkitweets (@Nic0LeDaNieLLe) reported from Beverly Crest, New York

    Moving my @optimum service has been nothing short of a nightmare. Looks like it’s time to switch to Verizon!

  • mmarcusrios
    Marcus Rios (@mmarcusrios) reported from Harrison, New York

    @optimum thank you for the worse CS ever provided. You won! Two days in a roll waiting to talk to a representative, also leaving my number to call back, and no words from you. This is a total disrespect with a customer. By the way, my bills are paid! Thank you.

  • dshokrian
    Don Shokrian (@dshokrian) reported from Mamaroneck, New York

    @OptimumHelp looking for more information than simply you are aware that I do not have service. When can I expect service back on Park Hill Lane in Larchmont?

  • nydeuces
    Tom Naclerio (@nydeuces) reported from Scarsdale Downs, New York

    @acceptsgifts @optimum @OptimumHelp Did your service ever get restored? I’ve been without internet since 4pm Monday and have been unable to get in contact with anyone at Optimum.

  • mmarcusrios
    Marcus Rios (@mmarcusrios) reported from Harrison, New York

    @OptimumHelp worse internet service provided ever. Impressive. Nothing works.

Optimum Issues Reports

Latest outage, problems and issue reports in social media:

  • laskinzero
    Laskinzero (@laskinzero) reported

    @optimum Every time your internet service goes out I'm posting that your internet service is ****. Your 99% reliability is a lie.

  • Tatt2Connection
    Joe Tattoo (@Tatt2Connection) reported

    @OptimumHelp @optimum Thank you. So simply cancel my account as stated. Spent far too much time on this matter.

  • H3nrink
    Henry rinkewich (@H3nrink) reported

    @optimum when is your trash organization coming to an agreement to bring back mlb network?

  • tjhugues98
    Tyler Hugues (@tjhugues98) reported

    @optimum hey peckerwoods, it’s your old pal here again. Just heard the **** you tried to pull trying to jack up my Grandpa’s bill. I seriously don’t know how you still have customers. Clown show. 🤡 If I had to choose between Stone Age and you? I would choose Stone Age.

  • RussellJ1216
    Russell Jarosz (@RussellJ1216) reported

    Shoutout to @optimum for being absolutely useless in fixing my internet that’s been out for a week. Real great service you provide to loyal customers!

  • danhorski
    Daniel Horski (@danhorski) reported

    One I get gift card I’m going back to @optimum . You can’t claim you’re 5G internet is good as cable when connection for smart home is terrible, mind you you’re gateway an on window sill with “excellent” signal.

  • JerseyFriar
    Jersey Friar (@JerseyFriar) reported

    @optimum I want to thank you. Due to your inability to fix the outage for 4 days. I found that @verizon will save me over 60% when I switch next week so thank you for saving me $180 per month

  • kenneth1783
    Kenneth W (@kenneth1783) reported

    @OptimumHelp @optimum Well online chat doesn’t work. Call the customer service line and I get hanged up on since I use speakerphone and they say that’s against company policy. Going to the store tomorrow to cancel.

  • anotaro
    Anots (@anotaro) reported

    @optimum @OptimumHelp What is the status of the outage in Flanders NJ? It has been 15 hours with no updates. @verizonfios PLEASE PLEASE PLEASE look at the outage map and offer Fios in those areas.

  • rogerkimball
    Roger Kimball (@rogerkimball) reported

    WARNING: if you are considering @optimum @optimumonline for your internet service, don't. They are a dishonest company that scams its customers, falsely telling them they can lower their costs by opening a "free" mobile line. It's not free. You cancel the service. They still demand payment. Outrageous.