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Optimum

Optimum outages and service status in Town of Rye, New York

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Full Outage Map
  • Optimum generated 0 outage signals in the last 24 hours around Town of Rye, including 0 direct reports.
  • The most common problems reported in this area mention Wi-fi.
  • 100% Wi-fi (100%)

Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming.

Problems in the last 24 hours in Town of Rye, New York

The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Town of Rye, New York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Optimum. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Town of Rye, New York

The most recent Optimum outage reports came from the following cities: Greenwich, and White Plains.

CityProblem TypeReport Time
Greenwich Wi-fi 19 days ago
Greenwich Internet 1 month ago
White Plains Wi-fi 1 month ago
Scarsdale Internet 3 months ago
White Plains Internet 3 months ago

Community Discussion

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Optimum Issues Reports Near Town of Rye, New York

Latest outage, problems and issue reports in Town of Rye and nearby locations:

  • 1986mom
    Betty Johnson (@1986mom) reported from Scarsdale Downs, New York

    @OptimumHelp Is Optimum down in Scarsdale, NY today (8/5)? We haven’t had any internet,cable or TV service since yesterday.

  • jax12479
    Jackie (@jax12479) reported from Riverside, Connecticut

    @optimum If Aaron Judge hits his 61st HR while crappy Optimum service is out, people are going to be Pissed

  • ERodriguezRadio
    Manny Rodríguez (@ERodriguezRadio) reported from Mamaroneck, New York

    I miss the old @optimum. Ever since @AlticeUSA got their hands on it, the quality of product sank at an all-time record pace. Congrats on being awful

  • anorth21
    Amanda North (@anorth21) reported from Valhalla, New York

    @OptimumHelp We are angry and frustrated. 6 days of spotty internet & cable service. Technician comes and says it’s an outside problem. Need to schedule new service call. But leaves without a plan.

  • _GiftofGab_
    Gabrielle Simpson Gambrell (@_GiftofGab_) reported from White Plains, New York

    @OptimumHelp I’ve been on the line for nearly an hour with horrible customer service. I’ve been a customer for decades and it’s ridiculous! Nothing is moving along and the @optimum the representative is beyond rude. I’m so frustrated.

  • MikeK_Cubed
    Mike Killeen (@MikeK_Cubed) reported from Greenwich, Connecticut

    @optimum and @OptimumHelp - every day this week & last week I’ve lost home internet signal between 11 & 12 ET - this is despite chatting with support daily, having a tech come out, & buying a new a modem & router. Kids remote AP exams are next week & I work from home - fix it

  • SanjayChojar
    Sanjay Chojar (@SanjayChojar) reported from Greenwich, Connecticut

    @OptimumHelp just got text that my service restored. Ive been out since tuesday. No service still even though optimum says its restored. Cant get anyone online, chat nor phone

  • _GiftofGab_
    Gabrielle Simpson Gambrell (@_GiftofGab_) reported from White Plains, New York

    @optimum I’ve been on the line for nearly an hour with horrible customer service. I’ve been a customer for decades and it’s ridiculous! Nothing is moving along.

  • CarlntheCity
    Carl (@CarlntheCity) reported from White Plains, New York

    @OptimumHelp every morning between 8 and 830 the internet goes down in white plains and I have to reboot my cable box completely, why?

  • Eric_Sternberg
    Eric Sternberg (@Eric_Sternberg) reported from White Plains, New York

    @OptimumHelp I’ve decided I’m going to tweet to you every time my internet goes down for 5 minutes, which seems to happen daily. I’ve been a customer since September so you’ve been spared a bunch. But it really is almost every day, so get ready.

  • DaScottyMac
    Scott Rosen (@DaScottyMac) reported from White Plains, New York

    @OptimumHelp Pretty sure the Internet is down in my area.

  • BomberSaint12
    Bob Joyce (@BomberSaint12) reported from Harrison, New York

    I’ve called @optimum 3xs and messaged @OptimumHelp 3xs. They refuse to make an #outside the house service CS call without paying $80. @optimum , Fix TV reception problem in Downtown 10528 Harrison.

  • mmarcusrios
    Marcus Rios (@mmarcusrios) reported from Harrison, New York

    @OptimumHelp worse internet service provided ever. Impressive. Nothing works.

  • mattwellagain
    Matt Wellagain (@mattwellagain) reported from Town of Rye, New York

    @OptimumHelp there used to be optimumwifi service over here, but I noticed a few weeks ago, it is no longer available.

  • marie70329544
    marie (@marie70329544) reported from White Plains, New York

    @OptimumHelp my bill just increased by $ 14.74! When looking at details I am being charged $10.47 for Regional Sports. Never signed up for Regional Sports. Please help clear this up

  • TYJoshi
    Tara (@TYJoshi) reported from Scarsdale Downs, New York

    @OptimumHelp @optimum - Techinician never showed up on the appointment day not once but twice...there is no call or message .. facing internet issue for 15 days now.. pathetic service

  • BronxRiverBooks
    Bronx River Books (@BronxRiverBooks) reported from Scarsdale Downs, New York

    @OptimumHelp Phone & internet were down at our store In Scarsdale for 5-1/2 days after Tues storm. Up for a few hours today, then went out again. Losing sales and customer confidence. How about some help and transparency?

  • _GiftofGab_
    Gabrielle Simpson Gambrell (@_GiftofGab_) reported from White Plains, New York

    @optimum Not true! Lies! @optimum @OptimumHelp I still haven’t been helped!!! Awful

  • JoeParrelli
    𝐣𝐨𝐞 𝐩𝐚𝐫𝐫𝐞𝐥𝐥𝐢 (@JoeParrelli) reported from White Plains, New York

    @OptimumHelp WHY DOES YOUR INTERNET SUCK SO BAD

  • Jenfrain1
    Jenfrain (@Jenfrain1) reported from Greenville, New York

    Still waiting for @optimum @OptimumHelp @AlticeUSA to solve my problem. I’m currently on hold for the 3rd time waiting for a supervisor. #worstcompanyever #worstcustomerserviceever

Optimum Issues Reports

Latest outage, problems and issue reports in social media:

  • __1203gio
    JimGio (@__1203gio) reported

    I’m still trying to figure out how removing the remote control feature from the @optimum app has improved my customer experience ??? 🤔🤔🤔 / it’s only made my viewing more difficult / What brain decided to make this boneheaded decision ? ….. @OptimumHelp

  • kenneth1783
    Kenneth W (@kenneth1783) reported

    OK @optimum — help me understand this. Chat (after logging in): “You must call to get a Port Code.” Call support: Refused to help and hung up. Store visit: Gave my phone number and got the Port Code email instantly. No ID check. No name verification. Make this make sense.

  • on_trees13711
    Grows On Trees (@on_trees13711) reported

    @OptimumHelp @optimum Today, I was told there would be a 2-4 hour wait to talk to a supervisor to resolve this issue. When I had previously cancelled, I was told by a customer service rep that I would be receiving a refund. Yet, Optimum Mobile is still billing me. What gives?

  • Balla3814943834
    Balla (@Balla3814943834) reported

    @OptimumHelp @ElijahWX98 @optimum Definitely switching to Verizon after this horrible service 3 days internet out

  • CinderCat729
    Cinder (@CinderCat729) reported

    @optimum You didn’t write **** it’s ai slop and it’s a garbage commercial

  • markrudick
    Mark Rudick (@markrudick) reported

    @optimum @OptimumHelp Customer for 21 yrs chatting with customer service. ask for January thru March 2025 bills. They tell me it'll cost $1.50 and take 11-12 business days. When I complain they give me the phone number to cancel my service. UNREAL!!!!!

  • brian_sack
    Brian Sack (@brian_sack) reported

    @optimum Dealing with five different reps to resolve an issue, and every single one wastes my time trying to sell me a mobile package I have zero interest in. And when I say so, they continue trying, knowing that all I care about is resolving my issue. Cut the crap, fellas.

  • StephenPererson
    Stephen Pererson (@StephenPererson) reported

    @OptimumHelp @optimum No you don’t. Ur not going to help. I cancelled my service on March 11. It was supposed to stop April11 but now u take money out of my account again and tell me when I call that I will get another bill a final bill april23. How does this make sense.

  • bluxtwo
    Vic Mastrorocco (@bluxtwo) reported

    @THEVinceRusso @MLBNetwork I would love to, but @optimum got rid of the MLB Network… I will be cutting the cord soon and finding different options to watch… Screw Optimum!!!

  • Saffyer
    Saff ⚾️ (@Saffyer) reported

    Day 2 of asking @optimum & @MLBNetwork to get their **** together and return the channel to the service.