Optimum outages and service status in Greenwich, Connecticut
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Full Outage Map
- Optimum generated 0 outage signals in the last 24 hours around Greenwich, including 0 direct reports.
- The most common problems reported in this area mention Wi-fi.
- Wi-fi (100%)
The latest reports from users having issues in Greenwich come from postal codes 06830 .
Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming.
Problems in the last 24 hours in Greenwich, Connecticut
The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Greenwich, Connecticut and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optimum. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Greenwich, Connecticut
The most recent Optimum outage reports came from the following cities: Greenwich, Stamford, and White Plains.
| City | Problem Type | Report Time |
|---|---|---|
 Greenwich
|
Wi-fi | 19 days ago |
|
Stamford
|
TV | 1 month ago |
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Greenwich
|
Internet | 1 month ago |
|
Stamford
|
Phone | 1 month ago |
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Stamford
|
Phone | 1 month ago |
|
White Plains
|
Wi-fi | 1 month ago |
Community Discussion
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Optimum Issues Reports Near Greenwich, Connecticut
Latest outage, problems and issue reports in Greenwich and nearby locations:
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Gabrielle Simpson Gambrell (@_GiftofGab_) reported from White Plains, New York@optimum @OptimumHelp No one has contacted me still. Yet you continue to take my hard earned money. This is wrong on so many levels. I’m horrified by your terrible customer service. Awful isn’t the word!
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Sanjay Chojar (@SanjayChojar) reported from Greenwich, Connecticut@OptimumHelp out 6 days. Optimum sends me text that im restored. Still no service. Noone answering phones nor chats. Terrible terrible company
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Meg (@MegfromCT) reported from Greenwich, Connecticut@OptimumHelp It was yesterday during the outage-got service back at 12:39 AM. Thanks
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Jodie (@pickyvegan) reported from White Plains, New York@OptimumHelp I’ve been resetting my equipment for hours, but my service is still offline. The optimum hotspot nearby was also out for a while- that is back, but not at home. Too tired to play reset the router with tech support right now, but please look into this.
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Laurence Tobias (@LaurenceTobias1) reported from Stamford, Connecticut@Rosenbergradio @TMKSESPN Feed still out on YES Network at least up here in Ct on Cablevision . Time now 6:30PM
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Nick Farmer (@earth2nic) reported from Harrison, New YorkTried testing problem other friend’s, Family’s, and co-workers devices to see if it was just my device. ALL THE SAME PROBLEM (tried More Than 10), NonStop Skipping and scratching of sound was n @nflnetwork channel of @optimum @OptimumHelp mobile iPad app.
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𝐣𝐨𝐞 𝐩𝐚𝐫𝐫𝐞𝐥𝐥𝐢 (@JoeParrelli) reported from White Plains, New York@OptimumHelp WHY DOES YOUR INTERNET SUCK SO BAD
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Lynn O’Connor Vos (@lynnvos) reported from Stamford, Connecticut@OptimumHelp we live in shippan point and we have no WiFi due to the storm. We are very unhappy with the service. We have been holding for 2 hours. Terrible client service
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Lynn O’Connor Vos (@lynnvos) reported from Stamford, Connecticut@optimum service in CT who is experiencing two hour wait times to get WiFi service back. No customer service. We need more competition in CT
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Michael Lobozza (@mlobozza) reported from Stamford, Connecticut@OptimumHelp internet has been down 15 hours now in the Springdale section of Stamford. Any idea when it will be back online?
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Sanjay Chojar (@SanjayChojar) reported from Greenwich, Connecticut@OptimumHelp just got text that my service restored. Ive been out since tuesday. No service still even though optimum says its restored. Cant get anyone online, chat nor phone
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Rob MacKay (@mackayrob) reported from Riverside, Connecticut@OptimumHelp yesterday had received two call backs with no agent on other side. Then this morning got a call back with live person who then said they’d have to call me back but never did. I just want my dvr to work #poorcustomerservice #cutthecord
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David Conway (@conwaycreates) reported from Stamford, Connecticut@OptimumHelp Waited an hour to get in a chat with Eduardo from Optimum. Got on at 18:14. Started to tell him my problem and he disappeared! Terrible service.
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Danielle Koch (@dani_marie21) reported from Stamford, Connecticut@OptimumHelp Netflix loading issues. WiFi issues on my phone, especially later at night. I pay $10 extra a month for faster speeds, and it’s just me here. There’s no reason I should lose service when I’m 5 feet from the router.
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Nick Farmer (@earth2nic) reported from Harrison, New York@OptimumHelp @optimum Sound on specifically @nflnetwork channel on Mobile iPad app been skipping/scratching for 3 STRAIGHT WEEKS. Tried Restarting/Re-downloading dozens of times. still No fix. NO OTHER CHANNEL on entire app with this issue. Disappointing on #NFLCombine weekend 😢
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marjan verhelst (@marjanverhelst1) reported from Stamford, Connecticut@optimum When you click on this link, first thing that shows up ‘ start shopping’! They’re only there to make money! They don’t care at all of your service works or not! It’s a disgrace! If we would have competition in our area, it would be a different picture!
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Carl (@CarlntheCity) reported from White Plains, New York@OptimumHelp every morning between 8 and 830 the internet goes down in white plains and I have to reboot my cable box completely, why?
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marjan verhelst (@marjanverhelst1) reported from Stamford, Connecticut@optimum @SHO_Homeland @Showtime We wish if your service would work!! Jitter is 450!!!! Seriously!
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matt (@linkedswords) reported from Stamford, Connecticut@optimum getting cm 4.590.26 error. CANNOT SPEAK TO A HUMAN AT CUSTOMER SERVICE BECAUSE OF THE AI. Call me as I need internet for work.
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Trifton Rose (@princetrose) reported from Stamford, Connecticut@optimum @AlticeUSA Y’all might have the worst WiFi I’ve ever had. Y’all are going to make me switch providers. So y’all might want to DM me with some solutions to my problem
Optimum Issues Reports
Latest outage, problems and issue reports in social media:
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Jenn (@JennG110) reported@jaybronious @optimum @AlticeUSA The absolute WORST customer service, ever. It took me a 2 hours phone call to cancel cable. This was after two prior one hour calls which were mysteriously dropped midway. Let them know you’ll be contacting the AG to file a complaint
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Joe Tattoo (@Tatt2Connection) reported@OptimumHelp @optimum Thank you. So simply cancel my account as stated. Spent far too much time on this matter.
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Henry rinkewich (@H3nrink) reported@optimum how much longer until we resolve the issue with @MLBNetwork @optimum is truly the Worst service available.
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Henry rinkewich (@H3nrink) reported@JohnLiebhakpcb @optimum is the WORST
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Joe (@NYI60) reported@optimum it’s really awesome that every sporting event I watch with your service is roughly 2-3 minutes delayed and I get score updates before they happen on my screen.
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Laskinzero (@laskinzero) reported@optimum your internet service is ****
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Donna (@Donna94884759) reported@Suddenlink @optimum Customer service is outsourced, RIDICULOUS!!!!!
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Laskinzero (@laskinzero) reported@optimum Your internet service is ****
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Sean Kelly (@SeanOfKelly) reported@SuzytheFox @OptimumHelp @optimum It couldn’t have been more generic. It’s also insulting that they try to make you believe it was a unique answer just for you. Wondering when my bill will go down. I’d ditch ESPN if I could. That’s a large part of the bill and it’s bundled.
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Stephen Pererson (@StephenPererson) reported@optimum thank for nothing. Canceled my service and returned all equipment. Just to wake up this morning and see u decided to take more money. Was told I was paid in full and we would be done but u still want to charge me money.