Optimum outages and service status in Greenville, New York
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Full Outage Map
- Optimum generated 0 outage signals in the last 24 hours around Greenville, including 0 direct reports.
Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming.
Problems in the last 24 hours in Greenville, New York
The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Greenville, New York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optimum. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Greenville, New York
The most recent Optimum outage reports came from the following cities: White Plains.
| City | Problem Type | Report Time |
|---|---|---|
 White Plains
|
Wi-fi | 1 month ago |
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Beverly Crest
|
Internet | 2 months ago |
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Beverly Crest
|
Internet | 3 months ago |
|
Scarsdale
|
Internet | 3 months ago |
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Beverly Crest
|
Internet | 3 months ago |
|
White Plains
|
Internet | 3 months ago |
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Optimum Issues Reports Near Greenville, New York
Latest outage, problems and issue reports in Greenville and nearby locations:
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Gabrielle Simpson Gambrell (@_GiftofGab_) reported from White Plains, New York@OptimumHelp I’ve been on the line for nearly an hour with horrible customer service. I’ve been a customer for decades and it’s ridiculous! Nothing is moving along and the @optimum the representative is beyond rude. I’m so frustrated.
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Paul DeCaprio (@deac2360) reported from Greenburgh, New York@OptimumHelp The link doesn’t show an outage map.
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Evelyn McCormack (@evelynmccormack) reported from Greenburgh, New York@OptimumHelp Where the heck are you guys? We didn’t even lose power, just WiFi and cable. Should be a relatively easy fix. Seeing lots of Verizon trucks in my hood but no Optimum trucks.
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𝐣𝐨𝐞 𝐩𝐚𝐫𝐫𝐞𝐥𝐥𝐢 (@JoeParrelli) reported from White Plains, New York@OptimumHelp WHY DOES YOUR INTERNET SUCK SO BAD
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Derek DeFeo (@d_defeo) reported from White Plains, New York@OptimumHelp can’t stream YES Network. Interesting...
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marie (@marie70329544) reported from White Plains, New York@OptimumHelp my bill just increased by $ 14.74! When looking at details I am being charged $10.47 for Regional Sports. Never signed up for Regional Sports. Please help clear this up
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Catherine Tymkiw (@ctymkiw) reported from Hastings-on-Hudson, New York@OptimumHelp We have power. In fact, we"ve had power for more than 24 hrs. What we have not had is internet or TV for more than 27 hrs. So it's not the power grid. When will service be restored?? @optimum website is down and calling results in being hung up on. This is really getting absurd
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nikkitweets (@Nic0LeDaNieLLe) reported from Beverly Crest, New YorkMoving my @optimum service has been nothing short of a nightmare. Looks like it’s time to switch to Verizon!
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Falguni Kothari 🐾 (@AuthorFalguni) reported from Greenville, New York@OptimumHelp When do you expect service to start up in Greenville New York?
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Gregg Weiss (@greggweiss) reported from Hastings-on-Hudson, New York@bengalihawk @optimum @OptimumHelp Same issue for me. My optimum tv and phone are working, but internet is not. Is that the same issue you’re having? Any luck?
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Gregg Weiss (@greggweiss) reported from Hastings-on-Hudson, New York@LBrockner3 @OptimumHelp And if that doesn’t solve the issue, then unplug again, reboot your computer, then plug modem and router bakc in.
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Michael D Coleman (@mdc4life) reported from Gunther Park, New York@optimum internet service is out!
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Tea Sprung (@SprungElizabeth) reported from White Plains, New York@OptimumHelp wifi is not working. Can you fix this? Please notify when - and provide credit for time lost- thanks!
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Carl (@CarlntheCity) reported from White Plains, New York@OptimumHelp every morning between 8 and 830 the internet goes down in white plains and I have to reboot my cable box completely, why?
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Catherine Tymkiw (@ctymkiw) reported from Hastings-on-Hudson, New York.@OptimumHelp I live at 19 Maple Ave, Hastings on Hudson, NY. Our service has been out since 7am. Can you give me an ETA for when it will be restored?????
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Bronx River Books (@BronxRiverBooks) reported from Scarsdale Downs, New York@OptimumHelp Phone & internet were down at our store In Scarsdale for 5-1/2 days after Tues storm. Up for a few hours today, then went out again. Losing sales and customer confidence. How about some help and transparency?
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Gabrielle Simpson Gambrell (@_GiftofGab_) reported from White Plains, New York@optimum @OptimumHelp I have called more than 10x. My internet and cable service is horrendous. I’ve been on the line for an hour with someone who doesn’t understand me. I keep repeating myself. This is ridiculous when I lay you hundreds a month and have for more than a decade.
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Tom Naclerio (@nydeuces) reported from Scarsdale Downs, New York@OptimumHelp Is there an outage in Scarsdale, NY? Haven’t had internet since 4pm today and I can’t get in contact with any customer service rep via phone because it keeps disconnecting.
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Sherri Troy (@SherriTroy) reported from Greenburgh, New YorkShame on you #Cablevision! 24-48 hours to fix a problem with #youroutsidebox! #despicablecustomerservice!
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Eric Sternberg (@Eric_Sternberg) reported from White Plains, New YorkAs promised, here is my tweet about my internet going down for a few minutes. The router is in the process of rebooting now. I guess the good news is that it’s not during work hours. But, yeah, thanks, @optimum.
Optimum Issues Reports
Latest outage, problems and issue reports in social media:
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Joe Tattoo (@Tatt2Connection) reported@OptimumHelp @optimum Thank you. So simply cancel my account as stated. Spent far too much time on this matter.
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Flurpledur (@Flurpledur) reportedAhh yes another day of unstable upload speed brought to you by @optimum shitternet
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Joe Tattoo (@Tatt2Connection) reported. @optimum @OptimumHelp after spending many hours dealing with your customer service representatives I am reaching out to X to solve our problem. You have been over charging our ACCOUNT. You customer service sucks. Over an hour to cancel account.
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Ronda McCarty (@RondaMKC) reported@optimum DON'T FALL FOR IT!! I pre-ordered a "free" iPhone 17 with a trade in during the October promotion and was SCAMMED! They LOST my phone (for 3 months) and now I'm being told I never participated in the promotion but "bought" the phone (even though I have FedEx tracking to prove it)
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Johnny Clash (@JohnnyFNClash) reportedJust called optimum to cancel my service and first “Dana” disconnected when I said I wanted to cancel. I called back and “Camille” laughed and hung up again. Disconnected by 5 different people. Do better @optimum. Hey @verizonfios👋
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Dustin (BusySignal-KE2EFX) (@DustinFinn) reported@OptimumHelp @optimum A Type-Length-Value (TLV) configuration element with an Object Identifier (OID) was received but not recognized by the modem. This is typically a minor compatibility issue between modem firmware and CMTS configuration — often harmless but can indicate a firmware mismatch.
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Joe (@NYI60) reported@optimum it’s really awesome that every sporting event I watch with your service is roughly 2-3 minutes delayed and I get score updates before they happen on my screen.
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Mr. M (@11Mr_M) reported@DustinFinn @optimum @OptimumHelp You are speaking a different language. I just know mine is slow lol.
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NotAphd3 (@notaphd3) reported@optimum Service is down
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Johnny Clash (@JohnnyFNClash) reportedJust called optimum to cancel my service and first “Dana” disconnected when I said I wanted to cancel. I called back and “Camille” laughed and hung up again. Disconnected by 5 different people. Do better @optimum. Hey @verizonfios👋