Optimum outages and service status in Congers, New York
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Full Outage Map
- Optimum generated 0 outage signals in the last 24 hours around Congers, including 0 direct reports.
Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming.
Problems in the last 24 hours in Congers, New York
The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Congers, New York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optimum. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Congers, New York
The most recent Optimum outage reports came from the following cities: Pomona.
| City | Problem Type | Report Time |
|---|---|---|
 Pomona
|
TV | 1 month ago |
|
Spring Valley
|
Internet | 2 months ago |
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Ossining
|
TV | 2 months ago |
|
Spring Valley
|
Internet | 2 months ago |
Community Discussion
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Optimum Issues Reports Near Congers, New York
Latest outage, problems and issue reports in Congers and nearby locations:
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Andrew Campbell (@ARCampbell789) reported from Ossining, New York@OptimumHelp Hahahah are you ******* kidding me?! You reply to this tween 6 days later?? My service is fine now no thanks to your customer service.
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lawlootz (@lawlootz) reported from Ossining, New York@OptimumHelp I have tried to get a person on the phone and on chat for almost 2 weeks! I need a service appointment set up ASAP! I can’t get anyone! I currently have2mb when I pay for 300mb!! Not acceptable!
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Kimberly Fairchild (@kf_dr) reported from Montrose, New York@OptimumHelp “We’re always here to answer any question...” Such bullshit! We are on day 3 of no internet/cable and no response to my DMs. Last update was a vague non-update almost 24 hours ago. Worst company ever!!!
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George Fonseca (@GeorgeFonseca20) reported from Stony Point, New York@OptimumHelp why don’t we have one America news network
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Andrew Campbell (@ARCampbell789) reported from Ossining, New York@OptimumHelp I received an email my service had been restored last night at 10. It's still down!
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Kimberly Fairchild (@kf_dr) reported from Montrose, New York@OptimumHelp You emailed me that my service is restored. What a lie! Rebooted cable box and modem 5 times and nothing. Of course no one answers the phones or chat or Tweets. So I guess I now pay too much money for literally nothing. 🤬🤬
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Andrew Campbell (@ARCampbell789) reported from Ossining, New York@OptimumHelp So service is fine but last storm, it went out 5 hours later. Should I just get on hold now so you can bullshit me later? TIA.
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Kimberly Fairchild (@kf_dr) reported from Montrose, New York@OptimumHelp Service is finally back here. Of course still no way to get in contact with anyone who works for you. Is this so that we can’t all call and cancel our service b/c even though it’s back, I definitely don’t want to keep giving you my money.
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Paul DeCaprio (@deac2360) reported from Briarcliff Manor, New York@OptimumHelp day 8 of no service and no explanation. Your service sucks.
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#JoeJudgeszn (@whoda123) reported from Congers, New York@optimum @OptimumHelp keep getting init failed error on altice 1 box. Did reset 3x and still not working. What else can i do?
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ron zajicek (@rudyamber) reported from Croton-on-Hudson, New York@verizonfios The worst customer service !!!!! Optimum is superior to the customer service of Verizon
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King Maine (@KingMaine1328) reported from Croton-on-Hudson, New York@optimum @OptimumHelp is a bullshit company I would advise anybody looking for cable internet service to never deal with them EVER 🖕🏽🖕🏽🖕🏽🖕🏽 **** you @optimum & **** you @OptimumHelp who’s ever reading this from your company 🗣SUCK MY ****
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Dani HISPANIC STRONG! WOMEN (@danimrq46) reported from New City, New York@optimum THE WORST CUSTOMER SERVICE! I WAS DOUBLE CHARGE ON MY CARD FOR PAYMENT AND YOU WONT GIVE ME MY MONEY BACK. I CALLED AT 8.15 SPOKE TO DAVID, REFUSED TO CREDIT MY ACCOUNT. WHY ARE YOU ALL STEALING MONEY FROM YOUR CUSTOMERS
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Andrew Campbell (@ARCampbell789) reported from Ossining, New York@OptimumHelp system literally hangs up on customers. absolute **** service. You're a joke. Verizon come to Ossining please!
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Felix Tapia (@itsfelixtapia) reported from Ossining, New York@OptimumHelp Started having issues. Your phone lines and chat options are down. Taking to twitter to get help!
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ILL MINDED (@OnlyJimmyStar21) reported from Tarrytown, New York@rshields37 @OptimumHelp Same and for HOURS. I’ve had them for like a month and experienced TOO many problems, I miss fios but it was too much expensive
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Paul DeCaprio (@deac2360) reported from Briarcliff Manor, New York@OptimumHelp day 7 without service. No response of significance. Your customer service is terrible. How about letting us know what’s going on.
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Brian J. Harris (@brianjayharris) reported from New City, New York@OptimumHelp You guys are killing me get this service up fast I was playing a game on Xbox it quit like 11:00 and at 12:00 in Rockland still down.
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Christopher Cartier (@ccartier) reported from Stony Point, New York@OptimumHelp internet is down in Stony Point. Cable modem continuously reboots.
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Lauren Gualdino (@LaurenGualdino) reported from Briarcliff Manor, New York@OptimumHelp several homes on my street have been out all Optimum services; phone, internet and cable since 3am last night. Customer support is impossible to contact. Time to call FiOS...
Optimum Issues Reports
Latest outage, problems and issue reports in social media:
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Stephen Pererson (@StephenPererson) reported@OptimumHelp @optimum No you don’t. Ur not going to help. I cancelled my service on March 11. It was supposed to stop April11 but now u take money out of my account again and tell me when I call that I will get another bill a final bill april23. How does this make sense.
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Laskinzero (@laskinzero) reported@optimum your internet service is ****
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Joe Tattoo (@Tatt2Connection) reported@OptimumHelp @optimum Thank you. So simply cancel my account as stated. Spent far too much time on this matter.
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Flurpledur (@Flurpledur) reportedWelp only manage to go for an hour and 40 minutes because @Optimum gaslit me into thinking my internet was fine. I test it at 6pm and got about 660 down and 18 up. An hour and a half later I'm getting 1000+ ping every 10 seconds on Overwatch
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Henry rinkewich (@H3nrink) reported@JohnLiebhakpcb @optimum is the WORST
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Jersey Friar (@JerseyFriar) reported@optimum I want to thank you. Due to your inability to fix the outage for 4 days. I found that @verizon will save me over 60% when I switch next week so thank you for saving me $180 per month
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FV (@51566f) reported@optimum what is the status of the outage in Monmouth county? No outage reported on the outage map but it’s been almost 12 hours. Can’t wait to switch providers in a few months.
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Laskinzero (@laskinzero) reported@optimum your internet service is ****.
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Dustin (BusySignal-KE2EFX) (@DustinFinn) reported@supersat This modem has been rebooted a lot. It really just refuses to get a new channel set. I think this @OptimumHelp @optimum forcing users who choose their own equipment instead of renting their stuff into poor experiences.
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Joe Tattoo (@Tatt2Connection) reported@OptimumHelp @optimum Thank you. So simply cancel my account as stated. Spent far too much time on this matter.