Optimum outages and service status in Tarrytown, New York
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Full Outage Map
- Optimum generated 0 outage signals in the last 24 hours around Tarrytown, including 0 direct reports.
Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming.
Problems in the last 24 hours in Tarrytown, New York
The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Tarrytown, New York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optimum. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Tarrytown, New York
The most recent Optimum outage reports came from the following cities: White Plains.
| City | Problem Type | Report Time |
|---|---|---|
 White Plains
|
Wi-fi | 1 month ago |
|
Ossining
|
TV | 2 months ago |
|
Scarsdale
|
Internet | 3 months ago |
|
White Plains
|
Internet | 3 months ago |
Community Discussion
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Optimum Issues Reports Near Tarrytown, New York
Latest outage, problems and issue reports in Tarrytown and nearby locations:
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Fernando Estrella (@Frstar27) reported from Mount Pleasant, New YorkYo @optimum !! 7 weeks trying to cancel my account and all you do is charge me to take more money.. can’t get a live person on the phone and your store staff is super rude. Should i get an attorney ?
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The Paper Road (@ThePaperRoad) reported from Briarcliff Manor, New York@OptimumHelp 3rd service appointment technician never showed up. Are you sure you're in the cable tv business? Looking more like your in the prankster business.
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santosh borse (@SantoshBorse) reported from Ossining, New York@OptimumHelp Experiencing internet connection issues from last several days ..... called many times and asked for call back but never received response... please help
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Eric Sternberg (@Eric_Sternberg) reported from White Plains, New York@OptimumHelp I’ve decided I’m going to tweet to you every time my internet goes down for 5 minutes, which seems to happen daily. I’ve been a customer since September so you’ve been spared a bunch. But it really is almost every day, so get ready.
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irenelevine (@irenelevine) reported from Pleasantville, New York@optimum please help — no phone no cable no internet “triple no play”
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Dan Ehlke (@dcehlk) reported from Ossining, New YorkSaw a claim that the #optimum outage may be storm-related. Those wild 15-MPH wind gusts will get ya every time. Presumably, cable is also down in Alabama.
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Gabrielle Simpson Gambrell (@_GiftofGab_) reported from White Plains, New York@optimum @OptimumHelp No one has contacted me still. Yet you continue to take my hard earned money. This is wrong on so many levels. I’m horrified by your terrible customer service. Awful isn’t the word!
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Gregg Weiss (@greggweiss) reported from Hastings-on-Hudson, New York@LBrockner3 @OptimumHelp And if that doesn’t solve the issue, then unplug again, reboot your computer, then plug modem and router bakc in.
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Scott Rosen (@DaScottyMac) reported from White Plains, New York@OptimumHelp Pretty sure the Internet is down in my area.
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Andrew Campbell (@ARCampbell789) reported from Ossining, New York@OptimumHelp This is inexcusable. Fine there's bad infrastructure and you need time to fix it but at least tell us that, don't leave us in the dark!
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lawlootz (@lawlootz) reported from Ossining, New York@OptimumHelp I have tried to get a person on the phone and on chat for almost 2 weeks! I need a service appointment set up ASAP! I can’t get anyone! I currently have2mb when I pay for 300mb!! Not acceptable!
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Lauren Gualdino (@LaurenGualdino) reported from Briarcliff Manor, New York@OptimumHelp several homes on my street have been out all Optimum services; phone, internet and cable since 3am last night. Customer support is impossible to contact. Time to call FiOS...
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Jodie (@pickyvegan) reported from White Plains, New York@OptimumHelp I’ve been resetting my equipment for hours, but my service is still offline. The optimum hotspot nearby was also out for a while- that is back, but not at home. Too tired to play reset the router with tech support right now, but please look into this.
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The Paper Road (@ThePaperRoad) reported from Briarcliff Manor, New York@optimum Wow, your box breaks and now your CS rep is telling me there will be a service fee to send a technician out to swap the box. That's chutzpah! Your hardware is for **** and I should foot the bill to make it work?
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[email protected] THIS IS MLHMLW MY SB (@Glendajanejack1) reported from White Plains, New York@OptimumHelp THIS IS WHAT CHINA IS TALKING ABOUT THAT YOU HAVE NO RESPECT FOR THE ELDERLY OK PLEASE GET GAME NETWORK BACK ON T.V. GLENDA J MCRAE JACKSON THANK YOU GJMJGJM
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Catherine Tymkiw (@ctymkiw) reported from Hastings-on-Hudson, New York@OptimumHelp any chance of getting our service back up and running? Or even getting some info on what's going on??? This is my 5th attempt to resolve this. I tried calling but no one available to help. It's been 14 hours without any service. Is it time to go back to Fios?
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Aldo F. Rodriguez (@AldoFRodriguez) reported from Pleasantville, New YorkIt is Day 2 with #optimum still down. Heard strange noises from beyond my bedroom door only to realize that it was my daughter's voice asking me if I was okay (I knew that noise sounded familiar). It could be worse, I could have been in devastated #Alabama.
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Andrew Campbell (@ARCampbell789) reported from Ossining, New York@OptimumHelp Hahahah are you ******* kidding me?! You reply to this tween 6 days later?? My service is fine now no thanks to your customer service.
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Catherine Tymkiw (@ctymkiw) reported from Hastings-on-Hudson, New York@OptimumHelp We have power. In fact, we"ve had power for more than 24 hrs. What we have not had is internet or TV for more than 27 hrs. So it's not the power grid. When will service be restored?? @optimum website is down and calling results in being hung up on. This is really getting absurd
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Carl (@CarlntheCity) reported from White Plains, New York@OptimumHelp every morning between 8 and 830 the internet goes down in white plains and I have to reboot my cable box completely, why?
Optimum Issues Reports
Latest outage, problems and issue reports in social media:
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Jenn (@JennG110) reported@jaybronious @optimum @AlticeUSA The absolute WORST customer service, ever. It took me a 2 hours phone call to cancel cable. This was after two prior one hour calls which were mysteriously dropped midway. Let them know you’ll be contacting the AG to file a complaint
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Tim (@Timmay7) reported@optimum get it right. I tried to change service and asked for my ss number. Then tried to cxl and was kept getting new sales ideas. Couldn’t speak to a manager. Get it right. @BarstoolBigCat
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Joe Tattoo (@Tatt2Connection) reported@OptimumHelp @optimum Thank you. So simply cancel my account as stated. Spent far too much time on this matter.
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FV (@51566f) reported@optimum what is the status of the outage in Monmouth county? No outage reported on the outage map but it’s been almost 12 hours. Can’t wait to switch providers in a few months.
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Henry rinkewich (@H3nrink) reported@optimum how much longer until we resolve the issue with @MLBNetwork @optimum is truly the Worst service available.
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💙OG Rell 🧡 (@JrellN) reported@optimum I was on the phone with you + @ATT for 8 freaking hours, yall took my whole day away from me just to transfer and unlock my phone took me all day just to get a damn unlock codem paid 600 bucks to pay off my at&t account just for my phone still not to be activated..this isnt right
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Flurpledur (@Flurpledur) reportedTwo days in a row my games are unplayable because @optimum is inconsistent garbage
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Dustin (BusySignal-KE2EFX) (@DustinFinn) reportedDear @OptimumHelp @optimum This is not a good thing. 714000000 Hz 0.7 dBmV 32.5 dB Corrected 128,969,223 UnCorrected 10,416,162 Amount of symbols being force corrected is exhibition of an issue. Your tech was polite however you do not empower him to actually support this.
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Laskinzero (@laskinzero) reported@optimum Your internet service is ****.
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Joe Tattoo (@Tatt2Connection) reported@OptimumHelp @optimum Thank you. So simply cancel my account as stated. Spent far too much time on this matter.