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Optimum outages and service status in Pleasantville, New York

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Full Outage Map
  • Optimum generated 1 outage signal in the last 24 hours around Pleasantville, including 1 direct report.
  • The most common problems reported in this area mention Internet and TV.
  • The most recent signal from this area was received Apr 15, 10:48 AM EDT.
  • 50% Internet (50%)
  • 50% TV (50%)

Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming.

Problems in the last 24 hours in Pleasantville, New York

The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Pleasantville, New York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Optimum. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Pleasantville, New York

The most recent Optimum outage reports came from the following cities: Mount Kisco, and White Plains.

CityProblem TypeReport Time
Mount Kisco Internet 15 hours ago
Mount Kisco TV 29 days ago
White Plains Wi-fi 1 month ago
Ossining TV 2 months ago
White Plains Internet 3 months ago

Nearby cities with recent reports

Mount Kisco

1 recent signals

15 hours ago

Community Discussion

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Optimum Issues Reports Near Pleasantville, New York

Latest outage, problems and issue reports in Pleasantville and nearby locations:

  • LouisaEFCarlson
    Louisa Carlson (@LouisaEFCarlson) reported from Croton-on-Hudson, New York

    Internet’s down again. It was down this morning too. What’s up? @OptimumHelp

  • biannacardinale
    bianna cardinale (@biannacardinale) reported from Chappaqua, New York

    @OptimumHelp Our service has been out since last night. What is the timetable?

  • _GiftofGab_
    Gabrielle Simpson Gambrell (@_GiftofGab_) reported from White Plains, New York

    @optimum I’ve been on the line for nearly an hour with horrible customer service. I’ve been a customer for decades and it’s ridiculous! Nothing is moving along.

  • d_defeo
    Derek DeFeo (@d_defeo) reported from White Plains, New York

    @OptimumHelp can’t stream YES Network. Interesting...

  • ARCampbell789
    Andrew Campbell (@ARCampbell789) reported from Ossining, New York

    @OptimumHelp my internet is down and there is absolutely no way to reach your customer service. Second outage in a week you absolute joke

  • KingMaine1328
    King Maine (@KingMaine1328) reported from Croton-on-Hudson, New York

    @optimum @OptimumHelp is a bullshit company I would advise anybody looking for cable internet service to never deal with them EVER 🖕🏽🖕🏽🖕🏽🖕🏽 **** you @optimum & **** you @OptimumHelp who’s ever reading this from your company 🗣SUCK MY ****

  • BillyBall
    The Bill Chuck Files (@BillyBall) reported from Sleepy Hollow, New York

    @RealMichaelKay Optimum at least is narrowing it down to month and day.

  • aidang127
    King Shark Stan Account (@aidang127) reported from Hawthorne, New York

    Nothing worse than @optimum except their customer service

  • LaurenGualdino
    Lauren Gualdino (@LaurenGualdino) reported from Briarcliff Manor, New York

    @OptimumHelp several homes on my street have been out all Optimum services; phone, internet and cable since 3am last night. Customer support is impossible to contact. Time to call FiOS...

  • AldoFRodriguez
    Aldo F. Rodriguez (@AldoFRodriguez) reported from Pleasantville, New York

    It is Day 2 with #optimum still down. Heard strange noises from beyond my bedroom door only to realize that it was my daughter's voice asking me if I was okay (I knew that noise sounded familiar). It could be worse, I could have been in devastated #Alabama.

  • marie70329544
    marie (@marie70329544) reported from White Plains, New York

    @OptimumHelp my bill just increased by $ 14.74! When looking at details I am being charged $10.47 for Regional Sports. Never signed up for Regional Sports. Please help clear this up

  • DaScottyMac
    Scott Rosen (@DaScottyMac) reported from White Plains, New York

    @OptimumHelp Pretty sure the Internet is down in my area.

  • KingMurdock_12
    King_Maine1449 (@KingMurdock_12) reported from Croton-on-Hudson, New York

    Goodbye @OptimumHelp @optimum : thank you for the constant high bills & the continuous amount of times y’all raised my bill for “sport taxes” and other BS .. I am free ... NO MORE FOR ME ....... NEVER AGAIN ... goooooooodby & good riddance

  • SherriTroy
    Sherri Troy (@SherriTroy) reported from Greenburgh, New York

    Shame on you #Cablevision! 24-48 hours to fix a problem with #youroutsidebox! #despicablecustomerservice!

  • deac2360
    Paul DeCaprio (@deac2360) reported from Briarcliff Manor, New York

    @OptimumHelp day 8 of no service and no explanation. Your service sucks.

  • pickyvegan
    Jodie (@pickyvegan) reported from White Plains, New York

    @OptimumHelp I’ve been resetting my equipment for hours, but my service is still offline. The optimum hotspot nearby was also out for a while- that is back, but not at home. Too tired to play reset the router with tech support right now, but please look into this.

  • MiguelP316
    Miguel Palma (@MiguelP316) reported from Croton-on-Hudson, New York

    @RayCloud65 @MsThingtheonly @optimum It seems to be their MO these days. The automate answering service hangs up on you with no chance to speak to anyone. The customers are working from home, if we don’t have service, we can’t work/get paid, and then not pay optimum’s bill. Start to issue credits. Ready to cancel.

  • cracksh0t
    Jordan D. White (@cracksh0t) reported from Croton-on-Hudson, New York

    @OptimumHelp what’s the ETA on internet service being back in Croton-on-Hudson?

  • irenelevine
    irenelevine (@irenelevine) reported from Pleasantville, New York

    @optimum please help — no phone no cable no internet “triple no play”

  • Frstar27
    Fernando Estrella (@Frstar27) reported from Mount Pleasant, New York

    Yo @optimum !! 7 weeks trying to cancel my account and all you do is charge me to take more money.. can’t get a live person on the phone and your store staff is super rude. Should i get an attorney ?

Optimum Issues Reports

Latest outage, problems and issue reports in social media:

  • bookwashington
    Booker Washington (@bookwashington) reported

    @Saffyer @optimum @MLBNetwork I know the feeling Dish network took some local channels off the TV

  • oSliMeTo_
    ˢᴿ SL!MeTo (@oSliMeTo_) reported

    @optimum YOUR INTERNET ******* SUCKS !!

  • isxperr
    Richie (@isxperr) reported

    @optimum @OptimumHelp yall can’t fix nothing, do you know how many technicians been to my house how many times I had to switch routers in order for your representative to tell me that I need a gaming monitor in order to game when you have Verizon that can support gaming. You guys are a joke.

  • NJ_HMS
    NJ Home Maintenance Services (@NJ_HMS) reported

    @optimum Almost a year later and our service is STILL not fixed. Meanwhile, we’re being billed in full every month for channels we can’t even watch. How is this acceptable? #Optimum #CustomerService #fail

  • isxperr
    Richie (@isxperr) reported

    @optimum you guy’s internet suck!!! The worst isp ever!!! I can’t wait to get @Verizon

  • WalkngSoul
    Luis Martz (@WalkngSoul) reported

    @OptimumHelp @Idiocratese @optimum Can you give an update on the internet outage in Newark NJ

  • NYI60
    Joe (@NYI60) reported

    @optimum it’s really awesome that every sporting event I watch with your service is roughly 2-3 minutes delayed and I get score updates before they happen on my screen.

  • StephenPererson
    Stephen Pererson (@StephenPererson) reported

    @optimum thank for nothing. Canceled my service and returned all equipment. Just to wake up this morning and see u decided to take more money. Was told I was paid in full and we would be done but u still want to charge me money.

  • JerseyFriar
    Jersey Friar (@JerseyFriar) reported

    @optimum I want to thank you. Due to your inability to fix the outage for 4 days. I found that @verizon will save me over 60% when I switch next week so thank you for saving me $180 per month

  • notaphd3
    NotAphd3 (@notaphd3) reported

    @optimum Service is down