Optimum outages and service status in Mount Kisco, New York

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Full Outage Map

Optimum generated 1 outage signal in the last 24 hours around Mount Kisco, including 1 direct report.
The most common problems reported in this area mention Internet and TV.
The most recent signal from this area was received Apr 15, 10:48 AM EDT.

Internet (50%)
TV (50%)

The latest reports from users having issues in Mount Kisco come from postal codes 10549 .

Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming.

Problems in the last 24 hours in Mount Kisco, New York

The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Mount Kisco, New York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Mount Kisco	Baseline
Apr 15, 1:40 AM EDT	0	0	0
Apr 15, 2:00 AM EDT	0	0	0
Apr 15, 2:20 AM EDT	0	0	0
Apr 15, 2:40 AM EDT	0	0	0
Apr 15, 3:00 AM EDT	0	0	0
Apr 15, 3:20 AM EDT	0	0	0
Apr 15, 3:40 AM EDT	0	0	0
Apr 15, 4:00 AM EDT	0	0	0
Apr 15, 4:20 AM EDT	0	0	0
Apr 15, 4:40 AM EDT	0	0	0
Apr 15, 5:00 AM EDT	0	0	0
Apr 15, 5:20 AM EDT	0	0	0
Apr 15, 5:40 AM EDT	0	0	0
Apr 15, 6:00 AM EDT	0	0	0
Apr 15, 6:20 AM EDT	0	0	0
Apr 15, 6:40 AM EDT	0	0	0
Apr 15, 7:00 AM EDT	0	0	0
Apr 15, 7:20 AM EDT	0	0	0
Apr 15, 7:40 AM EDT	0	0	0
Apr 15, 8:00 AM EDT	0	0	0
Apr 15, 8:20 AM EDT	0	0	0
Apr 15, 8:40 AM EDT	0	0	0
Apr 15, 9:00 AM EDT	0	0	0
Apr 15, 9:20 AM EDT	0	0	0
Apr 15, 9:40 AM EDT	0	0	0
Apr 15, 10:00 AM EDT	0	0	0
Apr 15, 10:20 AM EDT	0	0	0
Apr 15, 10:40 AM EDT	0	0	0
Apr 15, 11:00 AM EDT	0	0	0
Apr 15, 11:20 AM EDT	0	0	0
Apr 15, 11:40 AM EDT	0	0	0
Apr 15, 12:00 PM EDT	0	0	0
Apr 15, 12:20 PM EDT	0	0	0
Apr 15, 12:40 PM EDT	0	0	0
Apr 15, 1:00 PM EDT	0	0	0
Apr 15, 1:20 PM EDT	0	0	0
Apr 15, 1:40 PM EDT	0	0	0
Apr 15, 2:00 PM EDT	0	0	0
Apr 15, 2:20 PM EDT	0	0	0
Apr 15, 2:40 PM EDT	0	0	0
Apr 15, 3:00 PM EDT	0	0	0
Apr 15, 3:20 PM EDT	0	0	0
Apr 15, 3:40 PM EDT	0	0	0
Apr 15, 4:00 PM EDT	0	0	0
Apr 15, 4:20 PM EDT	0	0	0
Apr 15, 4:40 PM EDT	0	0	0
Apr 15, 5:00 PM EDT	0	0	0
Apr 15, 5:20 PM EDT	0	0	0
Apr 15, 5:40 PM EDT	0	0	0
Apr 15, 6:00 PM EDT	0	0	0
Apr 15, 6:20 PM EDT	0	0	0
Apr 15, 6:40 PM EDT	0	0	0
Apr 15, 7:00 PM EDT	0	0	0
Apr 15, 7:20 PM EDT	0	0	0
Apr 15, 7:40 PM EDT	0	0	0
Apr 15, 8:00 PM EDT	0	0	0
Apr 15, 8:20 PM EDT	0	0	0
Apr 15, 8:40 PM EDT	0	0	0
Apr 15, 9:00 PM EDT	0	0	0
Apr 15, 9:20 PM EDT	0	0	0
Apr 15, 9:40 PM EDT	0	0	0
Apr 15, 10:00 PM EDT	0	0	0
Apr 15, 10:20 PM EDT	0	0	0
Apr 15, 10:40 PM EDT	0	0	0
Apr 15, 11:00 PM EDT	0	0	0
Apr 15, 11:20 PM EDT	0	0	0
Apr 15, 11:40 PM EDT	0	0	0
Apr 16, 12:00 AM EDT	0	0	0
Apr 16, 12:20 AM EDT	0	0	0
Apr 16, 12:40 AM EDT	0	0	0
Apr 16, 1:00 AM EDT	0	0	0
Apr 16, 1:20 AM EDT	0	0	0
Apr 16, 1:40 AM EDT	0	0	0

At the moment, we haven't detected any problems at Optimum. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Mount Kisco, New York

The most recent Optimum outage reports came from the following cities: Mount Kisco.

City	Problem Type	Report Time
Mount Kisco	Internet	15 hours ago
Mount Kisco	TV	29 days ago
Ossining	TV	2 months ago

Community Discussion

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Optimum Issues Reports Near Mount Kisco, New York

Latest outage, problems and issue reports in Mount Kisco and nearby locations:

Andrew Campbell (@ARCampbell789) reported 6 minutes ago from Ossining, New York
@OptimumHelp my internet is down and there is absolutely no way to reach your customer service. Second outage in a week you absolute joke
bianna cardinale (@biannacardinale) reported 8 minutes ago from Chappaqua, New York
@OptimumHelp Our service has been out since last night. What is the timetable?
Aldo F. Rodriguez (@AldoFRodriguez) reported 11 minutes ago from Pleasantville, New York
It is Day 2 with #optimum still down. Heard strange noises from beyond my bedroom door only to realize that it was my daughter's voice asking me if I was okay (I knew that noise sounded familiar). It could be worse, I could have been in devastated #Alabama.
Andrew Campbell (@ARCampbell789) reported 14 minutes ago from Ossining, New York
@OptimumHelp Hahahah are you ******* kidding me?! You reply to this tween 6 days later?? My service is fine now no thanks to your customer service.
Tina Jordan (@TinaJordanNYT) reported 15 minutes ago from Croton-on-Hudson, New York
@OptimumHelp there are a lot of us without any service in Croton. The automated number tells us there’s an outage in our area but they won’t give us an estimate for when we will have it back.
Jonathan Greene (@atmasphere) reported 17 minutes ago from Lake Katonah, New York
Stilll waiting for an update on whatever work is allegedly being done. Service outage again at 4:25pm. At least there’s a consistent level of disappointment @AlticeUSA @OptimumHelp
Andrew Campbell (@ARCampbell789) reported 20 minutes ago from Ossining, New York
@OptimumHelp So service is fine but last storm, it went out 5 hours later. Should I just get on hold now so you can bullshit me later? TIA.
The Paper Road (@ThePaperRoad) reported 23 minutes ago from Briarcliff Manor, New York
@OptimumHelp 3rd service appointment technician never showed up. Are you sure you're in the cable tv business? Looking more like your in the prankster business.
Jesse Miksic (@miksimum) reported 23 minutes ago from Croton-on-Hudson, New York
@OptimumHelp possible outage in Peekskill NY?
Dan Ehlke (@dcehlk) reported 29 minutes ago from Ossining, New York
Saw a claim that the #optimum outage may be storm-related. Those wild 15-MPH wind gusts will get ya every time. Presumably, cable is also down in Alabama.
Jonathan Greene (@atmasphere) reported 29 minutes ago from Lake Katonah, New York
@OptimumHelp @AlticeUSA So to be clear: The phone service issue is not the issue I have. My long-standing unresolved problem is basic and consistent connectivity. We only use the internet.
Jonathan Greene (@atmasphere) reported 31 minutes ago from Lake Katonah, New York
8:57am. Must be time to lose service again. You seriously suck, @AlticeUSA @OptimumHelp Twice before 9am. Looking forward to another productive workday.
ron zajicek (@rudyamber) reported 35 minutes ago from Croton-on-Hudson, New York
@verizonfios The worst customer service !!!!! Optimum is superior to the customer service of Verizon
The Paper Road (@ThePaperRoad) reported 39 minutes ago from Briarcliff Manor, New York
@optimum Wow, your box breaks and now your CS rep is telling me there will be a service fee to send a technician out to swap the box. That's chutzpah! Your hardware is for **** and I should foot the bill to make it work?
Amanda North (@anorth21) reported 44 minutes ago from Valhalla, New York
After the terrible service from @optimum it will be good to switch to another internet provider ASAP. 6 days of internet issues without a plan for resolution. Never again.
Jack Joannides (@jjoannid) reported 54 minutes ago from Heritage Hills, New York
@optimum @OptimumHelp how dare you lie to us when I knew the outage location before you guys did and it takes 20 hours to restore Cable and internet for a downed tree people work!
bianna cardinale (@biannacardinale) reported 54 minutes ago from Chappaqua, New York
@OptimumHelp Chappaqua, Westchester customers without service for over 30HRS.
santosh borse (@SantoshBorse) reported 55 minutes ago from Ossining, New York
@OptimumHelp Experiencing internet connection issues from last several days ..... called many times and asked for call back but never received response... please help
Gerry Geist (@GerryGeist) reported 58 minutes ago from Bedford, New York
@OptimumHelp no internet no wifi no phone since Tuesday when will we get service back
Danielle S Maher (@danielle_maher) reported 60 minutes ago from Somers, New York
What a joke @optimum is! Won’t give credits cause you don’t call problem in... wait time over 45 minutes. Saturday go to store to get new router even after I told phone tech that was not the problem. Internet and phone have gone out multiple times still UGH

Optimum Issues Reports

Latest outage, problems and issue reports in social media:

Laskinzero (@laskinzero) reported 2 minutes ago
@optimum Every time your internet service goes out I'm posting that your internet service is ****. Your 99% reliability is a lie.
Joe Tattoo (@Tatt2Connection) reported 3 minutes ago
@OptimumHelp @optimum Thank you. So simply cancel my account as stated. Spent far too much time on this matter.
Henry rinkewich (@H3nrink) reported 4 minutes ago
@optimum when is your trash organization coming to an agreement to bring back mlb network?
Tyler Hugues (@tjhugues98) reported 5 minutes ago
@optimum hey peckerwoods, it’s your old pal here again. Just heard the **** you tried to pull trying to jack up my Grandpa’s bill. I seriously don’t know how you still have customers. Clown show. 🤡 If I had to choose between Stone Age and you? I would choose Stone Age.
Russell Jarosz (@RussellJ1216) reported 5 minutes ago
Shoutout to @optimum for being absolutely useless in fixing my internet that’s been out for a week. Real great service you provide to loyal customers!
Daniel Horski (@danhorski) reported 9 minutes ago
One I get gift card I’m going back to @optimum . You can’t claim you’re 5G internet is good as cable when connection for smart home is terrible, mind you you’re gateway an on window sill with “excellent” signal.
Jersey Friar (@JerseyFriar) reported 9 minutes ago
@optimum I want to thank you. Due to your inability to fix the outage for 4 days. I found that @verizon will save me over 60% when I switch next week so thank you for saving me $180 per month
Kenneth W (@kenneth1783) reported 11 minutes ago
@OptimumHelp @optimum Well online chat doesn’t work. Call the customer service line and I get hanged up on since I use speakerphone and they say that’s against company policy. Going to the store tomorrow to cancel.
Anots (@anotaro) reported 13 minutes ago
@optimum @OptimumHelp What is the status of the outage in Flanders NJ? It has been 15 hours with no updates. @verizonfios PLEASE PLEASE PLEASE look at the outage map and offer Fios in those areas.
Roger Kimball (@rogerkimball) reported 13 minutes ago
WARNING: if you are considering @optimum @optimumonline for your internet service, don't. They are a dishonest company that scams its customers, falsely telling them they can lower their costs by opening a "free" mobile line. It's not free. You cancel the service. They still demand payment. Outrageous.