Optimum outages and service status in Somers, New York
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Full Outage Map
- Optimum generated 1 outage signal in the last 24 hours around Somers, including 1 direct report.
- The most common problems reported in this area mention Internet and TV.
- The most recent signal from this area was received Apr 15, 10:48 AM EDT.
- Internet (50%)
- TV (50%)
Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming.
Problems in the last 24 hours in Somers, New York
The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Somers, New York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optimum. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Somers, New York
The most recent Optimum outage reports came from the following cities: Mount Kisco.
| City | Problem Type | Report Time |
|---|---|---|
 Mount Kisco
|
Internet | 17 hours ago |
|
Mount Kisco
|
TV | 29 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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Optimum Issues Reports Near Somers, New York
Latest outage, problems and issue reports in Somers and nearby locations:
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Jenny Bostic (@prplst) reported from Putnam Valley, New York@OptimumHelp my service is STILL OUT! It went out 17 hours ago. No updates, zero customer service. This is the 7th time we’ve lost internet this summer!
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Mark Goldman (@MarkGoldman333) reported from Bedford Hills, New York@optimum ...... billing issues galore and lastly I got dropped by a rep trying to help me and nobody called back. Horrible customer appreciation!
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Danielle S Maher (@danielle_maher) reported from Somers, New YorkWhat a joke @optimum is! Won’t give credits cause you don’t call problem in... wait time over 45 minutes. Saturday go to store to get new router even after I told phone tech that was not the problem. Internet and phone have gone out multiple times still UGH
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Jack Joannides (@jjoannid) reported from Heritage Hills, New York@optimum @OptimumHelp how dare you lie to us when I knew the outage location before you guys did and it takes 20 hours to restore Cable and internet for a downed tree people work!
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Danielle S Maher (@danielle_maher) reported from Somers, New York@OptimumHelp Optimum have been to our house@lrobably 20 times since we moved here. Issue is never fully resolved.
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Danielle S Maher (@danielle_maher) reported from Somers, New YorkAnother non-stormy day with another @optimum outage! Ugh!
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John Long (@janthonylong) reported from Bedford, New York.@OptimumHelp My Internet service is down again. This is becoming a pattern.
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Jonathan Greene (@atmasphere) reported from Lake Katonah, New YorkDown again today. 2x and it’s only 8:30am. Another fantastic day with @optimum @AlticeUSA and @OptimumHelp ahead. No service is full service apparently.
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Jonathan Greene (@atmasphere) reported from Lake Katonah, New YorkStilll waiting for an update on whatever work is allegedly being done. Service outage again at 4:25pm. At least there’s a consistent level of disappointment @AlticeUSA @OptimumHelp
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Mark Goldman (@MarkGoldman333) reported from Bedford Hills, New York@optimum is the worst internet service provider in the world. In all my life as a client I have never been abused like I have by them. Poor service that drops constantly , billing for service calls that weren’t supposed to be, long waits on hold, supervisors who never call back,
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John Long (@janthonylong) reported from Bedford, New York.@OptimumHelp internet has been down for almost 10 hours. What gives?
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Jonathan Greene (@atmasphere) reported from Lake Katonah, New York11/20/19 6:20am Waking up to no internet service again. @AlticeUSA @optimum @OptimumHelp the gift that keeps on giving.
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ZamMänn (@leecorcoranjr) reported from Putnam Valley, New York@optimum so we lost cable & internet on 4/12/20 and today another no show appointment..2 college students home need wifi for online classes Your customer service SUCKS!
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Christopher Belloise (@CJBelloise) reported from Mount Kisco, New York@optimum @CloneNic Some things never change. No update or information on website, no response from customer service and no outage map. You guys really are outstanding.
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Jonathan Greene (@atmasphere) reported from Lake Katonah, New YorkCheck internet connection (again) has become the story of my life with @OptimumHelp @AlticeUSA @optimum Starting to feel like it would be easier to move my family to resolve this more quickly than rely on your abilities to fix basic internet delivery.
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Danielle S Maher (@danielle_maher) reported from Somers, New YorkIntermittent service since May 23 - 10-15 times a day services out everyday-tech comes out 6/16 thinks he can fix problem.Wires are all over our property but it’s working. Waiting to hear how we get underground wire crew here. Request a service credit from @OptimumHelp DENIED 😡
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Jonathan Greene (@atmasphere) reported from Lake Katonah, New York@optimum @AlticeUSA @OptimumHelp when someone tells you they will provide an update even over email if they prefer to no longer hear me screaming about this I’d still expect the email. At 8pm limited service and no communication - again.
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Jenny Bostic (@prplst) reported from Putnam Valley, New York@OptimumHelp internet is still down. You said it would be up by 7:00pm. I want a refund as I’m unable to watch Grammys for my job.
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Jenny Bostic (@prplst) reported from Putnam Valley, New York@OptimumHelp Our whole neighborhood internet is out. Your website says there is no service outage.
Optimum Issues Reports
Latest outage, problems and issue reports in social media:
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Dustin (BusySignal-KE2EFX) (@DustinFinn) reported@yMets00 @optimum @OptimumHelp I’d like fiber for my home backups in symmetrical speeds. I’ll always have the cellular backup / Starlink for longer problems - but for the 80% uptime - I’d prefer fiber.
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Ruby DMH (@chaoticSoul955) reportedThis is getting ridiculous. I am having @optimum outage on a daily basis. Maybe it’s time to try something else.
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Henry rinkewich (@H3nrink) reported@optimum @OptimumHelp when are you gonna fix the mlb network? Trash organization
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Saff ⚾️ (@Saffyer) reportedDay 1 of asking @optimum & @MLBNetwork to get their **** together and return the channel to the service.
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Cooljeck🍊,💊🟠π² (@CooljeckBY) reportedWhy do users experience lag when using dApps? It's very simple: blockchains lack RAM. What kind of performance do you think a computer running only on a slow hard drive will have? The @optimum team solves this problem with DeRAM (Decentralized RAM). This is a new type of RAM where data is available immediately, not 12 seconds after block confirmation. Users will benefit from using DeRAM on the blockchain: 🎮 Gaming without pauses. 🏦 DeFi without slippage. 🤖 AI without waiting. This is the crucial piece currently missing from the Web3 puzzle.
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Sean Kelly (@SeanOfKelly) reported@SuzytheFox @OptimumHelp @optimum It couldn’t have been more generic. It’s also insulting that they try to make you believe it was a unique answer just for you. Wondering when my bill will go down. I’d ditch ESPN if I could. That’s a large part of the bill and it’s bundled.
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Bo Warrior (@KennethHarman10) reported@optimum I am so tired of you companies using these Indian people to answer your phones you can’t understand them all I wanted to do was cancel my service cause I can’t afford it anymore and it takes an act of congress to get it done I finally hung up cause I couldn’t understand
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Mark Rudick (@markrudick) reported@optimum @OptimumHelp Customer for 21 yrs chatting with customer service. ask for January thru March 2025 bills. They tell me it'll cost $1.50 and take 11-12 business days. When I complain they give me the phone number to cancel my service. UNREAL!!!!!
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Bacchus (@Bacchus_Plays) reported@optimum Is there an outage in the Hudson Valley, NY? I have no internet.
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Chris 🏒🥌⚽️ (@CMSepeda27) reportedI think the best thing about over paying for @optimum each month, is when there’s an outage, you don’t get an email or text message to tell you why or how long. I’ll be glad when @ATT fiber is in our area.