Optimum outages and service status in Bedford Hills, New York

Problems in the last 24 hours in Bedford Hills, New York

The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Bedford Hills, New York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Bedford Hills, New York

The most recent Optimum outage reports came from the following cities: Mount Kisco.

City	Problem Type	Report Time
Mount Kisco	Internet	17 hours ago
Mount Kisco	TV	29 days ago
Ossining	TV	2 months ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optimum Issues Reports Near Bedford Hills, New York

Latest outage, problems and issue reports in Bedford Hills and nearby locations:

• 
  Jonathan Greene (@atmasphere) reported 2 minutes ago from Lake Katonah, New York

  11/20/19 6:20am Waking up to no internet service again. @AlticeUSA @optimum @OptimumHelp the gift that keeps on giving.

• 
  Felix Tapia (@itsfelixtapia) reported 12 minutes ago from Ossining, New York

  @OptimumHelp Started having issues. Your phone lines and chat options are down. Taking to twitter to get help!

• 
  Marion Halberg (@MegHalberg) reported 16 minutes ago from Mount Kisco, New York

  I live in a neighborhood of 116 homes which have lost internet, cable and phone service again @optimum @OptimumHelp We pay a high fee for poor service and insufficient response. Nothing since Friday afternoon- that’s no work or school! #Optimum

• 
  Jonathan Greene (@atmasphere) reported 17 minutes ago from Lake Katonah, New York

  Going to just start documenting every issue with @OptimumHelp service outage today at 10:45am. All lights remained on the modem. Lost connectivity twice ... 30min hold time.

• 
  Aldo F. Rodriguez (@AldoFRodriguez) reported 20 minutes ago from Pleasantville, New York

  @WilliamShatner Sorry, sir. We lost all internet, cable, and phone. #Optimum is still down for the Greater New York Metropolitan area.😞

• 
  Danielle S Maher (@danielle_maher) reported 29 minutes ago from Somers, New York

  Intermittent service since May 23 - 10-15 times a day services out everyday-tech comes out 6/16 thinks he can fix problem.Wires are all over our property but it’s working. Waiting to hear how we get underground wire crew here. Request a service credit from @OptimumHelp DENIED 😡

• 
  Aidan Scanman (@AidanScanman) reported 29 minutes ago from Jefferson Valley-Yorktown, New York

  @OptimumHelp can you please explain why every single freaking day for the past like week and a half does the WiFi go down and it doesn’t seem to be just me all we would like is an explanation

• 
  Paul DeCaprio (@deac2360) reported 32 minutes ago from Briarcliff Manor, New York

  @OptimumHelp What would be helpful for a service company like yours is a map showing where crews are currently located so we customers can see progress and get an idea of when the rest of us may be up. Otherwise, looks like service restore is *****-nilly.

• 
  The Paper Road (@ThePaperRoad) reported 33 minutes ago from Briarcliff Manor, New York

  @OptimumHelp 3rd service appointment technician never showed up. Are you sure you're in the cable tv business? Looking more like your in the prankster business.

• 
  Danielle S Maher (@danielle_maher) reported 35 minutes ago from Somers, New York

  What a joke @optimum is! Won’t give credits cause you don’t call problem in... wait time over 45 minutes. Saturday go to store to get new router even after I told phone tech that was not the problem. Internet and phone have gone out multiple times still UGH

• 
  Jonathan Greene (@atmasphere) reported 37 minutes ago from Lake Katonah, New York

  7:02am. Can’t reach the internet. Another day in @AlticeUSA @OptimumHelp Guess yesterday’s fix didn’t fix it. Shocked again with such great service.

• 
  Curtis St. John (@Curtis_StJohn) reported 40 minutes ago from Lincolndale, New York

  Hey @OptimumHelp! Our neighborhood was getting outage alerts starting Thursday. No one in our development has service but all of us are told there’s no outage. I got a tech scheduled Tuesday… he’s gonna get ambushed by my neighbor who has to wait till Saturday.

• 
  Danielle S Maher (@danielle_maher) reported 50 minutes ago from Somers, New York

  @OptimumHelp Optimum have been to our house@lrobably 20 times since we moved here. Issue is never fully resolved.

• 
  Lynne Darlington (@LynneDarlington) reported 51 minutes ago from Chappaqua, New York

  @OptimumHelp Triple play out since early afternoon yesterday. Had service call today - he said it was at the street - bad wires. Please come repair ASAP!!!

• 
  Danielle S Maher (@danielle_maher) reported 52 minutes ago from Somers, New York

  Another non-stormy day with another @optimum outage! Ugh!

• 
  Melia Kapri (@MeliaKPhoto) reported 54 minutes ago from Bedford, New York

  @Smoltog @optimum Omg my grandparents had the same problem for over a YEAR! My mom literally went to the store, they said it was canceled and they wouldn’t be charged again and YET THEY STILL DID!

• 
  The Paper Road (@ThePaperRoad) reported 55 minutes ago from Briarcliff Manor, New York

  @optimum Wow, your box breaks and now your CS rep is telling me there will be a service fee to send a technician out to swap the box. That's chutzpah! Your hardware is for **** and I should foot the bill to make it work?

• 
  Jonathan Greene (@atmasphere) reported 56 minutes ago from Lake Katonah, New York

  @optimum @AlticeUSA @OptimumHelp when someone tells you they will provide an update even over email if they prefer to no longer hear me screaming about this I’d still expect the email. At 8pm limited service and no communication - again.

• 
  Mark Goldman (@MarkGoldman333) reported 58 minutes ago from Bedford Hills, New York

  @optimum ...... billing issues galore and lastly I got dropped by a rep trying to help me and nobody called back. Horrible customer appreciation!

• 
  Jonathan Greene (@atmasphere) reported 58 minutes ago from Lake Katonah, New York

  8:57am. Must be time to lose service again. You seriously suck, @AlticeUSA @OptimumHelp Twice before 9am. Looking forward to another productive workday.

Optimum Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ˢᴿ SL!MeTo (@oSliMeTo_) reported 6 minutes ago

  @optimum YOUR INTERNET ******* SUCKS !!

• 
  Steven Richards (@scrappydoctor22) reported 8 minutes ago

  @optimum do not use optimum. I canceled on 3/11/26. I had 4 days of outage, they reimbursed me $3.04. I do not pay $.76/day for Internet. also were giving me a credit for HBO Max, ended w/o notice-I didn’t need as I was getting thru Verizon,charged me a whole month when cancelled

• 
  Emeka Okafor, Jr. (@eokaforjr) reported 16 minutes ago

  Day 2 of @optimum bring out in Brooklyn. Customer service is awful as always. Criminally bad service. Somehow everyone with Verizon still has service. Can not wait for @verizonfios availability on my block

• 
  Tim (@Timmay7) reported 19 minutes ago

  @optimum get it right. I tried to change service and asked for my ss number. Then tried to cxl and was kept getting new sales ideas. Couldn’t speak to a manager. Get it right. @BarstoolBigCat

• 
  Kenneth W (@kenneth1783) reported 19 minutes ago

  OK @optimum — help me understand this. Chat (after logging in): “You must call to get a Port Code.” Call support: Refused to help and hung up. Store visit: Gave my phone number and got the Port Code email instantly. No ID check. No name verification. Make this make sense.

• 
  Lauren Sheible (@lauren_sheible) reported 20 minutes ago

  @optimum again u failed! Tv won’t connect to the internet and its baseballs opening night! Pay for this, pay for that, free upgrade to fiber optic, and still, everything sucks!!!

• 
  Grows On Trees (@on_trees13711) reported 20 minutes ago

  Hey @optimum Cancelled optimum mobile, returned the device unopened, was told that was all I needed to do to cancel, then I had to cancel again. So here I am waiting to cancel the credit card charge that you didn't prevent. Wassup.

• 
  AlphaCentauri (Ed) (@out_mind181957) reported 36 minutes ago

  These major corporations like @optimum and @UPS use India or Pakistan for their call centers, knowing a lot of us have trouble understanding these people but they care more about saving money than they do about their customers. And their customers are the ones making them money! Heck, those people in the call centers have trouble understanding us too. Why do big corporations do this? Is saving money more logical than helping your customers? Or, when it comes to making money, does logic just go out the window?

• 
  Henry rinkewich (@H3nrink) reported 36 minutes ago

  @optimum how much longer until we resolve the issue with @MLBNetwork @optimum is truly the Worst service available.

• 
  ecr.socialmedia (@ecr_socialmedia) reported 38 minutes ago

  .@optimum no longer has the @MLBNetwork, @MLB? Do you people think that customers are going to continue with your service at all now that we have to have 5+ paid steaming services for one sport?