Optimum outages and service status in Jefferson Valley-Yorktown, New York

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Optimum generated 1 outage signal in the last 24 hours around Jefferson Valley-Yorktown, including 1 direct report.
The most common problems reported in this area mention Internet and TV.
The most recent signal from this area was received Apr 15, 10:48 AM EDT.

Internet (50%)
TV (50%)

Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming.

Problems in the last 24 hours in Jefferson Valley-Yorktown, New York

The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Jefferson Valley-Yorktown, New York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Jefferson Valley-Yorktown	Baseline
Apr 15, 2:40 AM EDT	0	0	0
Apr 15, 3:00 AM EDT	0	0	0
Apr 15, 3:20 AM EDT	0	0	0
Apr 15, 3:40 AM EDT	0	0	0
Apr 15, 4:00 AM EDT	0	0	0
Apr 15, 4:20 AM EDT	0	0	0
Apr 15, 4:40 AM EDT	0	0	0
Apr 15, 5:00 AM EDT	0	0	0
Apr 15, 5:20 AM EDT	0	0	0
Apr 15, 5:40 AM EDT	0	0	0
Apr 15, 6:00 AM EDT	0	0	0
Apr 15, 6:20 AM EDT	0	0	0
Apr 15, 6:40 AM EDT	0	0	0
Apr 15, 7:00 AM EDT	0	0	0
Apr 15, 7:20 AM EDT	0	0	0
Apr 15, 7:40 AM EDT	0	0	0
Apr 15, 8:00 AM EDT	0	0	0
Apr 15, 8:20 AM EDT	0	0	0
Apr 15, 8:40 AM EDT	0	0	0
Apr 15, 9:00 AM EDT	0	0	0
Apr 15, 9:20 AM EDT	0	0	0
Apr 15, 9:40 AM EDT	0	0	0
Apr 15, 10:00 AM EDT	0	0	0
Apr 15, 10:20 AM EDT	0	0	0
Apr 15, 10:40 AM EDT	0	0	0
Apr 15, 11:00 AM EDT	0	0	0
Apr 15, 11:20 AM EDT	0	0	0
Apr 15, 11:40 AM EDT	0	0	0
Apr 15, 12:00 PM EDT	0	0	0
Apr 15, 12:20 PM EDT	0	0	0
Apr 15, 12:40 PM EDT	0	0	0
Apr 15, 1:00 PM EDT	0	0	0
Apr 15, 1:20 PM EDT	0	0	0
Apr 15, 1:40 PM EDT	0	0	0
Apr 15, 2:00 PM EDT	0	0	0
Apr 15, 2:20 PM EDT	0	0	0
Apr 15, 2:40 PM EDT	0	0	0
Apr 15, 3:00 PM EDT	0	0	0
Apr 15, 3:20 PM EDT	0	0	0
Apr 15, 3:40 PM EDT	0	0	0
Apr 15, 4:00 PM EDT	0	0	0
Apr 15, 4:20 PM EDT	0	0	0
Apr 15, 4:40 PM EDT	0	0	0
Apr 15, 5:00 PM EDT	0	0	0
Apr 15, 5:20 PM EDT	0	0	0
Apr 15, 5:40 PM EDT	0	0	0
Apr 15, 6:00 PM EDT	0	0	0
Apr 15, 6:20 PM EDT	0	0	0
Apr 15, 6:40 PM EDT	0	0	0
Apr 15, 7:00 PM EDT	0	0	0
Apr 15, 7:20 PM EDT	0	0	0
Apr 15, 7:40 PM EDT	0	0	0
Apr 15, 8:00 PM EDT	0	0	0
Apr 15, 8:20 PM EDT	0	0	0
Apr 15, 8:40 PM EDT	0	0	0
Apr 15, 9:00 PM EDT	0	0	0
Apr 15, 9:20 PM EDT	0	0	0
Apr 15, 9:40 PM EDT	0	0	0
Apr 15, 10:00 PM EDT	0	0	0
Apr 15, 10:20 PM EDT	0	0	0
Apr 15, 10:40 PM EDT	0	0	0
Apr 15, 11:00 PM EDT	0	0	0
Apr 15, 11:20 PM EDT	0	0	0
Apr 15, 11:40 PM EDT	0	0	0
Apr 16, 12:00 AM EDT	0	0	0
Apr 16, 12:20 AM EDT	0	0	0
Apr 16, 12:40 AM EDT	0	0	0
Apr 16, 1:00 AM EDT	0	0	0
Apr 16, 1:20 AM EDT	0	0	0
Apr 16, 1:40 AM EDT	0	0	0
Apr 16, 2:00 AM EDT	0	0	0
Apr 16, 2:20 AM EDT	0	0	0
Apr 16, 2:40 AM EDT	0	0	0

At the moment, we haven't detected any problems at Optimum. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Jefferson Valley-Yorktown, New York

The most recent Optimum outage reports came from the following cities: Mount Kisco.

City	Problem Type	Report Time
Mount Kisco	Internet	16 hours ago
Mount Kisco	TV	29 days ago

Nearby cities with recent reports

Mount Kisco

1 recent signals

16 hours ago

Community Discussion

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Optimum Issues Reports Near Jefferson Valley-Yorktown, New York

Latest outage, problems and issue reports in Jefferson Valley-Yorktown and nearby locations:

ron zajicek (@rudyamber) reported 4 minutes ago from Croton-on-Hudson, New York
@verizonfios The worst customer service !!!!! Optimum is superior to the customer service of Verizon
Baseball May Never Come Back (@Robderbs) reported 7 minutes ago from Croton-on-Hudson, New York
@OptimumHelp service outage in Croton in Hudson NY
André (@BxBoogieDre) reported 7 minutes ago from Croton-on-Hudson, New York
@optimum y’all are full of shit
Kimberly Fairchild (@kf_dr) reported 8 minutes ago from Montrose, New York
@OptimumHelp @optimum @AlticeUSA 2.5 hours on hold with no help. Finally spent an hour waiting on the online chat only to be told that You won’t send a new remote until we ship the old one back. Or just go to the store. Neither option is something I can do.
Tina Jordan (@TinaJordanNYT) reported 10 minutes ago from Croton-on-Hudson, New York
@OptimumHelp can you please provide an update on the outage in Croton-on-Hudson?
Jonathan Greene (@atmasphere) reported 13 minutes ago from Lake Katonah, New York
Going to just start documenting every issue with @OptimumHelp service outage today at 10:45am. All lights remained on the modem. Lost connectivity twice ... 30min hold time.
Jenny Bostic (@prplst) reported 13 minutes ago from Putnam Valley, New York
@OptimumHelp Our whole neighborhood internet is out. Your website says there is no service outage.
Danielle S Maher (@danielle_maher) reported 17 minutes ago from Yorktown Heights, New York
What a joke @optimum is! Won’t give credits cause you don’t call problem in. Wait time is one tan 45 minutes! Got new router Saturday even after I told phone technician that was not the problem and guess what no internet and phone yesterday and today. Ugh!
Marion Halberg (@MegHalberg) reported 28 minutes ago from Mount Kisco, New York
I live in a neighborhood of 116 homes which have lost internet, cable and phone service again @optimum @OptimumHelp We pay a high fee for poor service and insufficient response. Nothing since Friday afternoon- that’s no work or school! #Optimum
Danielle S Maher (@danielle_maher) reported 31 minutes ago from Somers, New York
Another non-stormy day with another @optimum outage! Ugh!
Jenny Bostic (@prplst) reported 32 minutes ago from Putnam Valley, New York
@OptimumHelp internet is still down. You said it would be up by 7:00pm. I want a refund as I’m unable to watch Grammys for my job.
Kimberly Fairchild (@kf_dr) reported 33 minutes ago from Montrose, New York
@OptimumHelp I DM’d like you said to. No response. Everyone would be less angry if you’d just show some care and concern for your customers. Give frequent updates on progress to restore service or details about refunds.
Kimberly Fairchild (@kf_dr) reported 34 minutes ago from Montrose, New York
@OptimumHelp When will service be back in zip code 10548? It had been more than 24 hours. It is impossible to work from home with no internet. I hope I won’t be charged for these hours of no service.
Deejay Prince (@djprincemad1) reported 35 minutes ago from Bedford Hills, New York
@OptimumHelp missed my appointment yesterday & didn’t call to reschedule. I’m confused should I the loyal paying customer call to rebook the appointment your tech skipped out on 👀
Mark Goldman (@MarkGoldman333) reported 36 minutes ago from Bedford Hills, New York
@optimum ...... billing issues galore and lastly I got dropped by a rep trying to help me and nobody called back. Horrible customer appreciation!
Jenny Bostic (@prplst) reported 37 minutes ago from Putnam Valley, New York
@OptimumHelp 7th time this summer our internet is out. How do I request a credit for loss of income due to your faulty service?
Kimberly Fairchild (@kf_dr) reported 40 minutes ago from Montrose, New York
@OptimumHelp “We’re always here to answer any question...” Such bullshit! We are on day 3 of no internet/cable and no response to my DMs. Last update was a vague non-update almost 24 hours ago. Worst company ever!!!
Kimberly Fairchild (@kf_dr) reported 45 minutes ago from Montrose, New York
@OptimumHelp You emailed me that my service is restored. What a lie! Rebooted cable box and modem 5 times and nothing. Of course no one answers the phones or chat or Tweets. So I guess I now pay too much money for literally nothing. 🤬🤬
Curtis St. John (@Curtis_StJohn) reported 50 minutes ago from Lincolndale, New York
Hey @OptimumHelp! Our neighborhood was getting outage alerts starting Thursday. No one in our development has service but all of us are told there’s no outage. I got a tech scheduled Tuesday… he’s gonna get ambushed by my neighbor who has to wait till Saturday.
Jesse Miksic (@miksimum) reported 54 minutes ago from Croton-on-Hudson, New York
@OptimumHelp possible outage in Peekskill NY?

Optimum Issues Reports

Latest outage, problems and issue reports in social media:

Adam Bernard (@AdamsWorldBlog) reported 2 minutes ago
@SieraSantos @MLBNetwork Wish I could've seen it. @optimum is the absolute worst.
Jay Muah (@jay_muah) reported 4 minutes ago
Do not get @optimum mobile service they convinced me to leave @tmobile to save a lot of money but ended paying the same amount because of there error. #shame
Henry rinkewich (@H3nrink) reported 4 minutes ago
@optimum @OptimumHelp @MLBNetwork what a good morning it would be to tune into the mlb network if you didn’t suck
Laskinzero (@laskinzero) reported 7 minutes ago
@optimum your internet service is ****
Mehateyou (@Mehatechoo) reported 9 minutes ago
Once again, the ****** @MTA is at it. Man I can’t wait to ******* leave NY. **** @MTA **** ConEd **** @optimum **** the Governor and **** the Mayor
Bacchus (@Bacchus_Plays) reported 10 minutes ago
@optimum Is there an outage in the Hudson Valley, NY? I have no internet.
Bhoffman (@Bhoffma41265492) reported 11 minutes ago
@optimum Why should it take 50 minutes and two service people to get a change in your service. But they keep trying to sell you their mobile service. Time to make the switch people! Worst customer service ever!
Russell Jarosz (@RussellJ1216) reported 12 minutes ago
Shoutout to @optimum for being absolutely useless in fixing my internet that’s been out for a week. Real great service you provide to loyal customers!
soɔɹɐɯ (@mynamesmarcos) reported 14 minutes ago
@OptimumHelp @optimum Do you know if an Arris SB8200 DOCSIS 3.1 modem is compatible and would be able to be provisioned on your cable internet? I do not have voice service (phone). Just want to make sure before purchasing, thank you.
Bo Warrior (@KennethHarman10) reported 16 minutes ago
@optimum I am so tired of you companies using these Indian people to answer your phones you can’t understand them all I wanted to do was cancel my service cause I can’t afford it anymore and it takes an act of congress to get it done I finally hung up cause I couldn’t understand