Optimum outages and service status in Putnam Valley, New York
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Full Outage Map
- Optimum generated 0 outage signals in the last 24 hours around Putnam Valley, including 0 direct reports.
Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming.
Problems in the last 24 hours in Putnam Valley, New York
The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Putnam Valley, New York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Optimum Issues Reports Near Putnam Valley, New York
Latest outage, problems and issue reports in Putnam Valley and nearby locations:
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Jesse Miksic (@miksimum) reported from Croton-on-Hudson, New York@OptimumHelp possible outage in Peekskill NY?
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Alex Wilcox Cheek (@arwcheek) reported from Cold Spring, New Yorkseriously, seriously the worst. @optimum @OptimumHelp
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Kimberly Fairchild (@kf_dr) reported from Montrose, New York@OptimumHelp @AlticeUSA @optimum Waiting over an hour on hold just to request a new remote. Online messaging keeps dropping me. Already been hung up on via phone. Awesome customer service. It’s fun having an unusable TV bc of no working remote.
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George Fonseca (@GeorgeFonseca20) reported from Stony Point, New York@OptimumHelp why don’t we have one America news network
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Alex Wilcox Cheek (@arwcheek) reported from Cold Spring, New Yorkabsolutely the most absurd, worst customer service I can possibly imagine @optimum — service person randomly pulls up one afternoon, disconnects internet from the telephone pole, LEAVES, I call to say that my service was out, then get billed $80 for it all. really cool.
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King_Maine1449 (@KingMurdock_12) reported from Croton-on-Hudson, New YorkGoodbye @OptimumHelp @optimum : thank you for the constant high bills & the continuous amount of times y’all raised my bill for “sport taxes” and other BS .. I am free ... NO MORE FOR ME ....... NEVER AGAIN ... goooooooodby & good riddance
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Aidan Scanman (@AidanScanman) reported from Jefferson Valley-Yorktown, New York@optimum why don’t you guys answer anyone and you wonder why people get pissed off at you guys I mean WiFi been in and out for like the past week for like an hour at a time sometimes more than your website says no problems but There are problems everywhere everyday
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Danielle S Maher (@danielle_maher) reported from Yorktown Heights, New YorkWhat a joke @optimum is! Won’t give credits cause you don’t call problem in. Wait time is one tan 45 minutes! Got new router Saturday even after I told phone technician that was not the problem and guess what no internet and phone yesterday and today. Ugh!
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Louisa Carlson (@LouisaEFCarlson) reported from Croton-on-Hudson, New YorkInternet’s down again. It was down this morning too. What’s up? @OptimumHelp
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BIG 30. (@dassamackfye) reported from Croton-on-Hudson, New YorkI wonder what the agreement with @optimum is because this service is below subpar.
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Roy (@RoyRouskie) reported from Putnam Valley, New York@OptimumHelp fix your internet, shits been down for 5 hours
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Derek DeFeo (@d_defeo) reported from Yorktown Heights, New York@Altice @OptimumHelp - just switched to the new altice one boxes... is the pixelation an added feature. Didn’t have that problem with the optimum set top boxes...
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Miguel Palma (@MiguelP316) reported from Croton-on-Hudson, New York@RayCloud65 @MsThingtheonly @optimum It seems to be their MO these days. The automate answering service hangs up on you with no chance to speak to anyone. The customers are working from home, if we don’t have service, we can’t work/get paid, and then not pay optimum’s bill. Start to issue credits. Ready to cancel.
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Jenny Bostic (@prplst) reported from Putnam Valley, New York@OptimumHelp Our whole neighborhood internet is out. Your website says there is no service outage.
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Christopher Cartier (@ccartier) reported from Stony Point, New York@OptimumHelp internet is down in Stony Point. Cable modem continuously reboots.
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King Maine (@KingMaine1328) reported from Croton-on-Hudson, New York@optimum @OptimumHelp is a bullshit company I would advise anybody looking for cable internet service to never deal with them EVER 🖕🏽🖕🏽🖕🏽🖕🏽 **** you @optimum & **** you @OptimumHelp who’s ever reading this from your company 🗣SUCK MY ****
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John Franek (@Litlebigie) reported from Croton-on-Hudson, New York@jaynespayne @OptimumHelp When did service come back? How did you know?
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Jenny Bostic (@prplst) reported from Putnam Valley, New York@OptimumHelp internet is still down. You said it would be up by 7:00pm. I want a refund as I’m unable to watch Grammys for my job.
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Kimberly Fairchild (@kf_dr) reported from Montrose, New York@OptimumHelp @optimum @AlticeUSA 2.5 hours on hold with no help. Finally spent an hour waiting on the online chat only to be told that You won’t send a new remote until we ship the old one back. Or just go to the store. Neither option is something I can do.
Optimum Issues Reports
Latest outage, problems and issue reports in social media:
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Steven Richards (@scrappydoctor22) reported@optimum do not use optimum. I canceled on 3/11/26. I had 4 days of outage, they reimbursed me $3.04. I do not pay $.76/day for Internet. also were giving me a credit for HBO Max, ended w/o notice-I didn’t need as I was getting thru Verizon,charged me a whole month when cancelled
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ecr.socialmedia (@ecr_socialmedia) reported.@optimum no longer has the @MLBNetwork, @MLB? Do you people think that customers are going to continue with your service at all now that we have to have 5+ paid steaming services for one sport?
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Mr. M (@11Mr_M) reported@DustinFinn @optimum @OptimumHelp You are speaking a different language. I just know mine is slow lol.
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@[email protected] (@pejacoby) reported@DustinFinn @optimum @OptimumHelp Aha, see, it’s a PM instead of a DM, that’ll fix it! 🤔
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Joe Tattoo (@Tatt2Connection) reported@OptimumHelp @optimum Thank you. So simply cancel my account as stated. Spent far too much time on this matter.
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Adam Bernard (@AdamsWorldBlog) reported@SieraSantos @MLBNetwork Wish I could've seen it. @optimum is the absolute worst.
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Balla (@Balla3814943834) reported@OptimumHelp @ElijahWX98 @optimum Definitely switching to Verizon after this horrible service 3 days internet out
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Joey (@Degenerate0123) reportedHey @optimum @OptimumHelp I need some help with my service
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njbenfiquista24 (@njbenfiquista89) reported@OptimumHelp @RLS39800575 @optimum Fix the outage in Newark then. We haven’t had connection all day
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Donna (@Donna94884759) reported@Suddenlink @optimum Customer service is outsourced, RIDICULOUS!!!!!