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Optimum outages and service status in Montrose, New York

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Full Outage Map
  • Optimum generated 0 outage signals in the last 24 hours around Montrose, including 0 direct reports.

Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming.

Problems in the last 24 hours in Montrose, New York

The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Montrose, New York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Optimum. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Montrose, New York

The most recent Optimum outage reports came from the following cities: Pomona.

CityProblem TypeReport Time
Pomona TV 1 month ago
Ossining TV 2 months ago

Community Discussion

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Optimum Issues Reports Near Montrose, New York

Latest outage, problems and issue reports in Montrose and nearby locations:

  • kf_dr
    Kimberly Fairchild (@kf_dr) reported from Montrose, New York

    @OptimumHelp Service is finally back here. Of course still no way to get in contact with anyone who works for you. Is this so that we can’t all call and cancel our service b/c even though it’s back, I definitely don’t want to keep giving you my money.

  • MartyKatigbak1
    Marty Katigbak (@MartyKatigbak1) reported from Congers, New York

    @OptimumHelp Service is down in my area? I have no internet atm 10920 zip

  • NotoNixon
    Michael Koncewicz (@NotoNixon) reported from Crugers, New York

    It’s been 40 hours and our internet is still down. We haven’t received a single update from @optimum.

  • cracksh0t
    Jordan D. White (@cracksh0t) reported from Croton-on-Hudson, New York

    @OptimumHelp what’s the ETA on internet service being back in Croton-on-Hudson?

  • AndreaRudkowski
    Andrea Rudkowski (@AndreaRudkowski) reported from Putnam Valley, New York

    @OptimumHelp Hi, we haven't had internet service since yesterday. Many work or attebd school from home, and nobody is telling us when service will be restored. JUST TELL US WHEN! We need an answer! Will you reonburse everyone for classes and webinars they were not able to attend?

  • kf_dr
    Kimberly Fairchild (@kf_dr) reported from Montrose, New York

    @OptimumHelp @AlticeUSA @optimum Waiting over an hour on hold just to request a new remote. Online messaging keeps dropping me. Already been hung up on via phone. Awesome customer service. It’s fun having an unusable TV bc of no working remote.

  • BxBoogieDre
    André (@BxBoogieDre) reported from Croton-on-Hudson, New York

    @optimum y’all are full of shit

  • ARCampbell789
    Andrew Campbell (@ARCampbell789) reported from Ossining, New York

    @OptimumHelp I received an email my service had been restored last night at 10. It's still down!

  • SantoshBorse
    santosh borse (@SantoshBorse) reported from Ossining, New York

    @OptimumHelp Experiencing internet connection issues from last several days ..... called many times and asked for call back but never received response... please help

  • ARCampbell789
    Andrew Campbell (@ARCampbell789) reported from Ossining, New York

    @OptimumHelp Hahahah are you ******* kidding me?! You reply to this tween 6 days later?? My service is fine now no thanks to your customer service.

  • Litlebigie
    John Franek (@Litlebigie) reported from Croton-on-Hudson, New York

    @jaynespayne @OptimumHelp When did service come back? How did you know?

  • CDMetc
    Christian De Matteo (@CDMetc) reported from Montrose, New York

    @theschenkstir @optimum We went @verizonfios and have been very happy. I would never go back to @optimum.

  • ccartier
    Christopher Cartier (@ccartier) reported from Stony Point, New York

    @OptimumHelp internet is down in Stony Point. Cable modem continuously reboots.

  • danimrq46
    Dani HISPANIC STRONG! WOMEN (@danimrq46) reported from New City, New York

    @OptimumHelp WORSE CUSTOMER SERVICE EVER! & TAKE MONEY ,

  • paganoray99
    ray (@paganoray99) reported from Putnam Valley, New York

    @optimum pls fix my WiFi

  • itsfelixtapia
    Felix Tapia (@itsfelixtapia) reported from Ossining, New York

    @OptimumHelp Started having issues. Your phone lines and chat options are down. Taking to twitter to get help!

  • LouisaEFCarlson
    Louisa Carlson (@LouisaEFCarlson) reported from Croton-on-Hudson, New York

    Internet’s down again. It was down this morning too. What’s up? @OptimumHelp

  • kf_dr
    Kimberly Fairchild (@kf_dr) reported from Montrose, New York

    @OptimumHelp “We’re always here to answer any question...” Such bullshit! We are on day 3 of no internet/cable and no response to my DMs. Last update was a vague non-update almost 24 hours ago. Worst company ever!!!

  • vvc1968
    Victor Cataldo (@vvc1968) reported from Croton-on-Hudson, New York

    @OptimumHelp. I'm in zip code 10567. Got an email saying service was restored. It isn't. And yes, I reset the router...twice. "Router Init Failed" is displayed...same as it has been since Wednesday.

  • GeorgeFonseca20
    George Fonseca (@GeorgeFonseca20) reported from Stony Point, New York

    @OptimumHelp why don’t we have one America news network

Optimum Issues Reports

Latest outage, problems and issue reports in social media:

  • StephenPererson
    Stephen Pererson (@StephenPererson) reported

    @OptimumHelp @optimum No you don’t. Ur not going to help. I cancelled my service on March 11. It was supposed to stop April11 but now u take money out of my account again and tell me when I call that I will get another bill a final bill april23. How does this make sense.

  • laskinzero
    Laskinzero (@laskinzero) reported

    @optimum your internet service is ****

  • Tatt2Connection
    Joe Tattoo (@Tatt2Connection) reported

    @OptimumHelp @optimum Thank you. So simply cancel my account as stated. Spent far too much time on this matter.

  • Flurpledur
    Flurpledur (@Flurpledur) reported

    Welp only manage to go for an hour and 40 minutes because @Optimum gaslit me into thinking my internet was fine. I test it at 6pm and got about 660 down and 18 up. An hour and a half later I'm getting 1000+ ping every 10 seconds on Overwatch

  • H3nrink
    Henry rinkewich (@H3nrink) reported

    @JohnLiebhakpcb @optimum is the WORST

  • JerseyFriar
    Jersey Friar (@JerseyFriar) reported

    @optimum I want to thank you. Due to your inability to fix the outage for 4 days. I found that @verizon will save me over 60% when I switch next week so thank you for saving me $180 per month

  • 51566f
    FV (@51566f) reported

    @optimum what is the status of the outage in Monmouth county? No outage reported on the outage map but it’s been almost 12 hours. Can’t wait to switch providers in a few months.

  • laskinzero
    Laskinzero (@laskinzero) reported

    @optimum your internet service is ****.

  • DustinFinn
    Dustin (BusySignal-KE2EFX) (@DustinFinn) reported

    @supersat This modem has been rebooted a lot. It really just refuses to get a new channel set. I think this @OptimumHelp @optimum forcing users who choose their own equipment instead of renting their stuff into poor experiences.

  • Tatt2Connection
    Joe Tattoo (@Tatt2Connection) reported

    @OptimumHelp @optimum Thank you. So simply cancel my account as stated. Spent far too much time on this matter.