Optimum outages and service status in Stony Point, New York
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Full Outage Map
- Optimum generated 0 outage signals in the last 24 hours around Stony Point, including 0 direct reports.
Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming.
Problems in the last 24 hours in Stony Point, New York
The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Stony Point, New York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optimum. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Stony Point, New York
The most recent Optimum outage reports came from the following cities: Pomona.
| City | Problem Type | Report Time |
|---|---|---|
 Pomona
|
TV | 1 month ago |
|
Spring Valley
|
Internet | 2 months ago |
|
Ossining
|
TV | 2 months ago |
|
Spring Valley
|
Internet | 2 months ago |
Community Discussion
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Optimum Issues Reports Near Stony Point, New York
Latest outage, problems and issue reports in Stony Point and nearby locations:
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Tina Jordan (@TinaJordanNYT) reported from Croton-on-Hudson, New York@OptimumHelp there are a lot of us without any service in Croton. The automated number tells us there’s an outage in our area but they won’t give us an estimate for when we will have it back.
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Antonio Soares Jr (@gfyac) reported from Croton-on-Hudson, New York@OptimumHelp For the last 2 weeks we have had intermittent internet access which is very frustrating. Our bill went up about $20 without warning and the service got worse. We have had Net issues before and replaced the modem. always works for about a month then gets spotty
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Jordan D. White (@cracksh0t) reported from Croton-on-Hudson, New York@OptimumHelp what’s the ETA on internet service being back in Croton-on-Hudson?
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Kimberly Fairchild (@kf_dr) reported from Montrose, New York@OptimumHelp @optimum @AlticeUSA 2.5 hours on hold with no help. Finally spent an hour waiting on the online chat only to be told that You won’t send a new remote until we ship the old one back. Or just go to the store. Neither option is something I can do.
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Dani HISPANIC STRONG! WOMEN (@danimrq46) reported from New City, New York@OptimumHelp WORSE CUSTOMER SERVICE EVER! & TAKE MONEY ,
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Tina Jordan (@TinaJordanNYT) reported from Croton-on-Hudson, New York@OptimumHelp can you please provide an update on the outage in Croton-on-Hudson?
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Jennifer Studwell (@jenstudwell) reported from New City, New York@optimum You are forcing new to drop you as my provider. Your service is simply unacceptable.
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Kevin Ednie (@kevinednie) reported from Stony Point, New York@OptimumHelp After literally months of attempting to get through to Optimum customer support I have given up. Your equipment has been disconnected as of August 19. If you want it back contact me.
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Christian De Matteo (@CDMetc) reported from Montrose, New York@theschenkstir @optimum We went @verizonfios and have been very happy. I would never go back to @optimum.
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Andrew Campbell (@ARCampbell789) reported from Ossining, New York@OptimumHelp I received an email my service had been restored last night at 10. It's still down!
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Kimberly Fairchild (@kf_dr) reported from Montrose, New York@OptimumHelp You emailed me that my service is restored. What a lie! Rebooted cable box and modem 5 times and nothing. Of course no one answers the phones or chat or Tweets. So I guess I now pay too much money for literally nothing. 🤬🤬
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King_Maine1449 (@KingMurdock_12) reported from Croton-on-Hudson, New YorkGoodbye @OptimumHelp @optimum : thank you for the constant high bills & the continuous amount of times y’all raised my bill for “sport taxes” and other BS .. I am free ... NO MORE FOR ME ....... NEVER AGAIN ... goooooooodby & good riddance
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Andrew Campbell (@ARCampbell789) reported from Ossining, New York@OptimumHelp my internet is down and there is absolutely no way to reach your customer service. Second outage in a week you absolute joke
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Jennifer Studwell (@jenstudwell) reported from New City, New York@optimum Ypur cable service is becoming impossible to tolerate. I cannot get through a single streaming program without being interrupted with buffering.
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Christopher Cartier (@ccartier) reported from Stony Point, New York@OptimumHelp internet is down in Stony Point. Cable modem continuously reboots.
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Marty Katigbak (@MartyKatigbak1) reported from Congers, New York@OptimumHelp Service is down in my area? I have no internet atm 10920 zip
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Dani HISPANIC STRONG! WOMEN (@danimrq46) reported from New City, New York@optimum THE WORST CUSTOMER SERVICE! I WAS DOUBLE CHARGE ON MY CARD FOR PAYMENT AND YOU WONT GIVE ME MY MONEY BACK. I CALLED AT 8.15 SPOKE TO DAVID, REFUSED TO CREDIT MY ACCOUNT. WHY ARE YOU ALL STEALING MONEY FROM YOUR CUSTOMERS
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Miguel Palma (@MiguelP316) reported from Croton-on-Hudson, New York@RayCloud65 @MsThingtheonly @optimum It seems to be their MO these days. The automate answering service hangs up on you with no chance to speak to anyone. The customers are working from home, if we don’t have service, we can’t work/get paid, and then not pay optimum’s bill. Start to issue credits. Ready to cancel.
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Michael Koncewicz (@NotoNixon) reported from Crugers, New YorkIt’s been 40 hours and our internet is still down. We haven’t received a single update from @optimum.
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Jennifer Studwell (@jenstudwell) reported from New City, New YorkI am loving the Hillary docuseries on Hulu. If only my @optimum service could manage to stream it to me without constantly buffering. Grrrrr
Optimum Issues Reports
Latest outage, problems and issue reports in social media:
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Stephen Pererson (@StephenPererson) reported@OptimumHelp @optimum No you don’t. Ur not going to help. I cancelled my service on March 11. It was supposed to stop April11 but now u take money out of my account again and tell me when I call that I will get another bill a final bill april23. How does this make sense.
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Laskinzero (@laskinzero) reported@optimum your internet service is ****
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Joe Tattoo (@Tatt2Connection) reported@OptimumHelp @optimum Thank you. So simply cancel my account as stated. Spent far too much time on this matter.
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Flurpledur (@Flurpledur) reportedWelp only manage to go for an hour and 40 minutes because @Optimum gaslit me into thinking my internet was fine. I test it at 6pm and got about 660 down and 18 up. An hour and a half later I'm getting 1000+ ping every 10 seconds on Overwatch
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Henry rinkewich (@H3nrink) reported@JohnLiebhakpcb @optimum is the WORST
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Jersey Friar (@JerseyFriar) reported@optimum I want to thank you. Due to your inability to fix the outage for 4 days. I found that @verizon will save me over 60% when I switch next week so thank you for saving me $180 per month
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FV (@51566f) reported@optimum what is the status of the outage in Monmouth county? No outage reported on the outage map but it’s been almost 12 hours. Can’t wait to switch providers in a few months.
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Laskinzero (@laskinzero) reported@optimum your internet service is ****.
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Dustin (BusySignal-KE2EFX) (@DustinFinn) reported@supersat This modem has been rebooted a lot. It really just refuses to get a new channel set. I think this @OptimumHelp @optimum forcing users who choose their own equipment instead of renting their stuff into poor experiences.
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Joe Tattoo (@Tatt2Connection) reported@OptimumHelp @optimum Thank you. So simply cancel my account as stated. Spent far too much time on this matter.